Refugee Progress Assessment Assistant At International Rescue Committee

Job Overview

The Refugee Progress Assessment Assistant’s primary responsibilities are ensuring timely completion of RCCM Assessments for all clients 16 and older. The objectives of the position include communicating with caseworkers, clients, and state government officials to schedule and complete RCCM Assessments and to find ways to support/improve the resettlement process for each client. This position includes assisting in data entry within the RCCM system and assisting caseworkers in extended case management service provision.

Major Responsibilities (including but not limited to)

  • Schedule assessments with clients and Licensed Clinical Therapists (LCT) from the Department of Workforce Services (DWS).
  • Complete RCCM assessments at 30 days, 6-months, and 12-months for all clients 16 and older.
  • Collaborate with caseworkers before each assessment in preparation and after to pass along important information to support clients in their resettlement process.
  • Complete necessary documentation of each assessment in the RCCM system.
  • Create actions plans in the RCCM system based on recommendations from the LCTs.
  • Upload and complete all necessary documentation for each client in the RCCM system.
  • Assist with case file completion and organization.
  • Assist in providing service provision based on LCT recommendations.
  • Sign up for office support once a month to assist with the setup of homes for new arrivals, among other projects.
  • Other duties as assigned.

Job Requirements


Associate degree or equivalent preferred; or equivalent work experience​

Work Experience

2 + years related work experience, preferably in a non-profit or social services setting.

Demonstrated Skills/Competencies

  • Computer skills, including knowledge of Microsoft Office Suite; familiarity with ETO, UWORKS and other databases a plus.
  • Strong written and oral communication skills; ability to communicate effectively with colleagues and clients.
  • Ability to work in a multi-cultural environment.
  • Work requires both independence and working closely with team members.
  • Strong organizational skills with the ability to juggle multiple tasks, set priorities, effectively manage time, and meet deadlines; strong attention to detail.
  • Fluency in English required.

Working Environment

  • A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
  • May require occasional weekend and/or evening work.

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Professional Standards: The IRC and IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.


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July 2024