Head of Solutions Mapping – TA NOB, Bridgetown, Barbados At UNDP – United Nations Development Programme


Closing date: Thursday, 26 October 2023

Job Identification : 14120

Locations : Bridgetown, Barbados

Posting Date : 10/11/2023, 11:21 PM

Apply Before : 10/26/2023, 03:59 AM

Job Schedule : Full time

Agency : UNDP

Grade : NOB

Vacancy Type : Temporary

Practice Area : Innovation

Bureau : Regional Bureau for Latin America and the Caribbean

Contract Duration : 6 months

Education & Work Experience : Master’s Degree – 2 year(s) experience OR Bachelor’s Degree – 4 year(s) experience

Other Criteria : Demonstrated ability to undertake field research in remote communities and document ethnographic evidence and honor expertise in unusual places

Required Languages : Proficiency in written and spoken English

Vacancy Timeline

2 Weeks

Mobility required/no mobility

no mobility required

Job Description

Background

Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

The UNDP Strategic Plan embraces the complexity of development and commits the organization to helping countries find faster, more durable solutions to achieve Agenda 2030. Important development trends like urbanization, climate change, and rising inequalities pose significant challenges on our path to achieve the 2030 agenda of achieving the Sustainable Development Goals (SDGs).

UNDP has begun incubating a number of strategic initiatives aimed at ensuring UNDP is ‘fit for purpose’ to deliver a new generation of solutions in line with the challenges the world faces. One such key strategic initiatives is the UNDP Accelerator Lab Network which operates as part of UNDP’s sustainable development offering.

Job Purpose and Organizational Context

You are capable and excited about starting, designing and managing activities, direct engagement with local communities and collaboration across global networks. You are driven by learning new things, figuring out how they work and translating them across sectors. You tell stories of emergent solutions and you gravitate to solving global development challenges.

You have a natural inclination to interdisciplinarity, cross cultural mindset and cross sectoral experience with the cosmopolitan attraction for diversity. You are driven by a strong sense of purpose and commitment to make change happen and a keen eye to identify emerging opportunities and ‘at the edge’ trends. You are open to discovery and exploration, capable of articulating insights and ideas through visual thinking, open to serendipity and discovery yet are pragmatic and constructive working with public sector authorities. You are comfortable with ambiquity, capable of zooming out for context and zooming in for content and execution- sharp in pursuit of objectives, fast at adapting and changing course when needed. You have superb compentencies in program and portfolio management, are at ease with decision-making processes and dynamics of different models of governance.

You are curious, a natural strategic thinker and a talented do-er. You understand systems, the good, the bad and the ugly, and are capable of working within bureaucracies to make change, leverage technology to extend, enhance and multiply exploration, discovery and execution. You are digitally savy, you hack tools, and you are keen to be a part of a large global organization exhibiting United Nations values.

Duties and Responsibilities

1.) Support lab efforts in deep community immersion, collective intelligence and solutions mapping

  •  Developing and sustaining positive relationships with a range of local community and citizen groups
  •  Translaton of ethnographic and field research findings into learning and action for the Accelerator Lab activities
  •  Explore, document and increase understanding on emerging methods of tapping into bottom up solutions, lead users and grassroots innovations related to sustainable development
  •  Proactively manage risks with using ethnograpic tools and methods, including those related to ethics and privacy

2.) Convene the processes of solution intake, assessment and designing prototypes for diffusion

  •  Design and implement methods for sensing and building on indigenous knowledge and local solutions, consolidating, screening and describing incoming
  •  Design criteria for consolidating incoming local solutions
  •  Design ‘things and tools’ needed to successful scale indigenous knowledge, support user solutions, turning its insights into systemic change.
  •  Advise on the accelerator lab’s experiment portfolio to ensure experiments are designed based on people’s knowledge, behaviors and peer to peer methods of managing and diffusing knowledge about sustainable development issues.
  •  Design methods for integrating collective intellegence into UNDP programmes and engage with programme and project managers to translate ideas into concrete practice

3.) Working out loud

  •  Lead communication efforts and proactively use blog and social media to share findings from field research
  •  Ensure UNDP’s communication efforts respect privacy and ethics considerations
  •  Jointly with the CO, support lab partners to develop an emerging pipeline of new initiatives, support other activities related to the design and operation of the Lab
  •  Liaise with the broader Accelerator Lab network and the support team to share learnings and insights from the country-specific experience
  •  Proactively use blog posts and social media to share insights, attract partners and help position Accelerator Lab at the forefront of the exploration of new trends.

4.) Advocacy, Organizational learning and interface with the core business of UNDP

  •  Help embed solutions mapping and lead user methodology within the CO portfolio, design and provide trainings that include various methodologies and steps to identify and work with lead users
  •  Develop communication and other tools to transform field research into actionable intelligence
  •  Work together with your Accelerator Lab colleagues and experts to codify and advance the Accelerator Lab practice and solutions mapping in particular.
  •  Support other activities related to the design and operations of the Accelerator Lab
  •  Provide technical consultation and training for national partners and the CO through various phases including asset mapping, developing a strategic portfolio logic, experiment design, prototype testing, and evaluation;
  •  Design and deliver engaging and meaningful methods for reflection on learning from field research and grassroots innovation.

Competencies

Core competencies:

Achieve Results:

LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work

Think Innovatively:

LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking

Learn Continuously

LEVEL 2: Go outside comfort zone, learn from others and support their learning

Adapt with Agility

LEVEL 2: Adapt processes/approaches to new situations, involve others in change process

Act with Determination

LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously

Engage and Partner

LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships

Enable Diversity and Inclusion

LEVEL 2: Facilitate conversations to bridge differences, considers in decision making

Cross-Functional & Technical competencies

Thematic Area

Name

Definition

Business Direction and Strategy

System Thinking

Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system

Business Development

Knowledge Generation

Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need

Digital and Innovation

Story Telling

Ability to empathize with people’s perceptions, motivations, feelings and mental models and craft narratives to build an emotive argument for change accordingly.

Ability to present data, insights or information in compelling ways to mobilize resources, talent or action.

Ability to choose media and channels that is fit for purpose to reach specific target audiences.

Digital & Innovation

Solutions Mapping

Ability to engage and build rapport with vulnerable communities and get consent, facilitate participatory processes and navigate intricate power relations and cultural dynamics.

Having the sensitivity and ability to identify grassroots solutions, capacities, assets, coping strategies that impacted communities have developed or used to address (emerging) development challenges.

Being able to understand these solutions from a people’s perspective and learn about the conditions that enable or prevent communities from developing such grassroots solutions or coping mechanisms.

Understand how solutions and needs are paired, and how grassroots solutions can be used as an entry point to identify unaddressed or unmet development challenges and how to use these insights to inform policy design.

Ability to reverse engineer solutions, understanding what aspects (artefactual, principles, conditions, configuration) can be scaled and how, being able to assess their potential to be transferred to other domains, regions or contexts and build a case for that.

Ability to appreciate and integrate various sources of knowledge (academic, experiential, observational, traditional, indigenous) in problem solving processes.

Set up structures and processes to collect ideas, solutions and facilitate matchmaking between supply and demand of solutions.”

Digital and Innovation

Collective Intelligence Design

Ability to design, lead or manage processes that help a collective to become smarter together by bringing together diverse groups of people, data, and technology.

Ability to define and articulate why and how collective intelligence can add value to development programming (understanding problems; finding solutions; decision making and mobilising action; monitoring progress in real time, learning and adapting)

Being able to integrate different types of data (realtime, ‘ground-truth’ and novel data) to unlock fresh insights. Understand guidelines and principles around data privacy, ethics and protection.

Increase diversity of inputs – and look beyond the ‘usual suspects’, ability to navigate and manage a variety of actors, appreciate the diversity in perspectives, opinions, expertise.

Ability to facilitate platforms or sessions where people can contribute by providing their views and ideas independently and freely.

Being people-centred: ensure people understand and can determine how their data is used. Feed back inputs and insights to empower people, don’t extract data.

Digital and Innovation

Ethnography

Ability to build rapport and empathy with people and vulnerable communities to learn about their everyday lives, experiences and context. Being able to identify and understand patterns of relations, and their meaning, between different entities (i.e. of people, objects, animals, etc.)

Being able to immerse deeply in the context of a community and look at it from an “”insiders perspective”” to understand how realities are socially constructed and understand and appreciated these realities; explore perceptions, motivations, preferences, needs, rituals to understand “”why people do things the way they do””.

Being inclusive when using digital tools engaging with communities; have a thorough understanding of ethical guidelines when engaging with vulnerable communities.

Ability to translate observations into compelling insights for community empowerment or to inform decision making, problem solving and policy design.

Required Skills and Experience

Applicant must be a national of Barbados.

Education:

  •  Master’s degree in Anthropology, Sociology, Behavioral psychology, Design, Architecture, Communications or related field OR
  •  Bachelor’s degree in Anthropology, Sociology, Behavioral psychology, Design, Architecture, Communications or related field

Experience:

  •  Candidates with master’s degree, a minimum of 2 years of professional experience in development programming or policy; social innovation; partnership building; engagement (public and private sector) and/or resource mobilization
  •  Candidates with bachelor’s degree, a minimum of 4 years of professional experience in development programming or policy; social innovation; partnership building; engagement (public and private sector) and/or resource mobilization
  •  Demonstrated ability to undertake field research in remote communities and document ethnographic evidence and honor expertise in unusual places
  •  Demonstrate ability to work in participatory methods, follow the lead of people as experts in their own sustainable development

Experience in following areas is desirable but not necessary:

  •  Professional experience in development programming or policy and social innovation.
  •  Proven professional knowledge and experience in approaches such as Ethnography, Systems Thinking, Behavioral Insights, Co-creation, Qualitative and Quantitative User Research, Positive Deviance, Community Asset Mapping, Service Design or Human Centered Design.
  •  Demonstrated ability to work with partners to help surface unarticulated needs as evidenced in working with NGOs, civil society groups or persons with disabilities.
  •  Proven ability to engage with remote and/or vulnerable communities through action research and other engagement means. As evidenced in work with innovators, NGOs, CSOs in developing projects, proposals and/or concepts.
  •  Proven ability to design ethical frameworks for managing public sector experiments

Language requirements

  •  Proficiency in written and spoken English.

Disclaimer

Important applicant information

All posts in the NO categories are subject to local recruitment.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Workforce diversity

UNDP is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence.

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