Case Management Officer: Trauma, Mogadiscio, Somalia At World Health Organization (WHO)

Closing date: Thursday, 6 July 2023

Case Management Officer: Trauma

( 2305635 )

Grade : NO-B

Contractual Arrangement : Temporary appointment under Staff Rule 420.4

Contract Duration (Years, Months, Days) : 6 months (duration is subject to availability of funds, satisfactory performance and continuous need of position)

Job Posting: Jun 22, 2023, 6:23:59 AM

Position Number:440386


To ensure that effective WHO country presence is established to implement WHO country, cooperation strategies that are aligned with Member State’s health and development agendas, and harmonized with the United Nations country teams.


  •  Participate in the needs assessments and work with technical units in identifying needs of the affected population in regard to case management care including referral pathways.
  •  Provide input on issues related to case management/trauma, reviewing, analysing and using evidence-based data for setting up or adapting case management tools, interventions and approaches.
  •  Apply case management measures and support to organize and participate in trainings for healthcare workers, hospital management and auxiliaries.
  •  Assist national and local health authorities to develop and communicate messages with the medical and health communities on clinical features and effective behaviours.
  •  Support the logistics team in the specification and quantity estimations supplies, medications and Personal Protective Equipment PPE and etc.
  •  Document clinical features and case management of the patients, identify gaps and recommend corrective actions to clinical partners and national public health authorities.
  •  Upon delegation participate in case management meetings with Federal and State MoH and clinical partners/EMTs, including case reviews and quality assurance meetings and visits.
  •  Track health related situation in the country, review and analyse incoming field information on treatment, health facilities, and health workers, and draft updates on a regular and timely basis to all levels of the response.
  •  Where required, provide technical input on the status and condition isolation facilities based on standard guidelines and principles for infection prevention and control as deemed necessary.



Essential: University degree in Medicine, Nursing field, or in Public Health/Hospital Management or in related filed.

Desirable: Specialization or certification in an emergency related field such as e.g. emergency medicine, trauma care, surgery, toxicology, infectious diseases, tropical medicine, from an accredited/recognized institute.

Advanced university degree (Master’s level or above) in the Medicine or Nursing field, with a specialisation in emergency e.g. emergency medicine, trauma care, surgery, toxicology, infectious diseases, tropical medicine, from an accredited/recognized institute.


Essential: At least two years’ practical experience in the implementation of case management and clinical care activities and/or infectious diseases in outbreak, disaster or humanitarian emergency.

Desirable: Experience in epidemiology, research, and analysis, and/or the development of training tools and databases for monitoring and evaluation purposes.

Previous experience with WHO, other UN agencies, Emergency Medical Teams, health cluster partners, recognized humanitarian organizations or nongovernmental organizations is desirable.


  •  Sound technical skills and knowledge in the area of case management.
  •  Concrete skills and knowledge in emergency response.
  •  Excellent communication and presentation skills with ability to write in a clear and concise manner and give technical advice and guidance taking into consideration the views of multiple stakeholders and partners in resource-limited contexts.
  •  Proven ability to promote consensus, communicate progress and results, and resolve issues in a proactive manner, while ensuring effective work practices and ethics.

WHO Competencies


Respecting and promoting individual and cultural differences


Producing results

Respecting and promoting individual and cultural differences*

Use of Language Skills

Essential: Expert knowledge of English.

Desirable: Intermediate knowledge of French.


Remuneration comprises an annual base salary starting at USD 34,004 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.


  •  This vacancy notice may be used to fill other similar positions at the same grade level
  •  Only candidates under serious consideration will be contacted.
  •  A written test may be used as a form of screening.
  •  In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  •  According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.
  •  Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  •  For information on WHO’s operations please visit:
  •  The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (

) are strongly encouraged to apply for WHO jobs.

Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to

  •  An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
  •  WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
  •  WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  •  WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.
  •  The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.
  •  This is a National Professional Officer position. Therefore, only applications from nationals of the country where the duty station is located will be accepted. Applicants who are not nationals of this country will not be considered.
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  •  Interested candidates are strongly encouraged to apply on-line through Stellis. For assessment of your application, please ensure that:(a) Your profile on Stellis is properly completed and updated;

    (b) All required details regarding your qualifications, education and training are provided;

    (c) Your experience records are entered with elaboration on tasks performed at the time.


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