Team Assistant, Buenos Aires, Argentina At The World Bank

Closing date: Wednesday, 31 May 2023

Team Assistant

Job #: req22753

Organization: World Bank

Sector: Administration/Office Support

Grade: GB

Term Duration: 2 years 0 months

Recruitment Type: Local Recruitment

Location: Buenos Aires,Argentina

Required Language(s): Spanish

Preferred Language(s): English

Closing Date: 6/1/2023 (MM/DD/YYYY) at 11:59pm UTC


Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity, and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit

Regional Context: The World Bank Group serves 30 client countries in the Latin America and the Caribbean Region (LCR). Clients range from large rapidly growing sophisticated middle-income countries to IDA countries to small Caribbean states to one fragile state. Despite immense resources, dynamic societies, and an average annual per capita income of about $4,000, deep inequalities persist in most LCR countries, with nearly a quarter of the Region’s people living in poverty. The Bank’s strategy in LCR is structured around two pillars and four cross-cutting themes. The first pillar aims at supporting the foundations for inclusive growth, and the second at investing in human capital and protecting the poor. The global themes focus on strengthening institutions and governance, promoting economic integration, ensuring social and environmental sustainability, and introducing appropriate risk management considerations in the design and implementation of development strategies. Operationally, the program consists of 222 operations under implementation with US$28.8 billion in commitments, and 200+ knowledge products.Country Unit and Position Context:

The LC7 Country Management Unit (CMU) is responsible for Bank operations in Argentina, Paraguay, and Uruguay, and is composed of a decentralized office in Buenos Aires, where the Country Director (CD) and the Operations Manager (OM) are based, an Anchor Office at Headquarters; and Country Offices in Asunción and Montevideo, each led by a Resident Representative (RR). The Buenos Aires office is large (around 75 staff) covering all aspects of the operational business from the field. The CMU oversees a wide range of Bank activities, including a large number of operations and a diverse knowledge program. Given the setup of the CMU, extensive communication and coordination among virtual teams working in Buenos Aires, Asunción, Montevideo and Headquarters (HQ) is required. The CMU is looking for an experienced, high-performing, energetic ETT2. He/she would work closely with the team ins Buenos Aires. The selected ETT2 will be based in Buenos Aires, Argentina and will report to the OM.

Role & Responsibilities:

The incumbent for this position works under the supervision of the Operations Manager and day-to-day guidance of the RM Team, on detailed issues, using accuracy and attention to detail to meet the country office’s need for general administrative support and timely processing RM/Administrative work program. Uses working knowledge of Bank procedures to ensure work program is completed effectively and efficiently, working as needed with others in the Country Office or in other Bank units.

The ETT’s duties will include but are not limited to: General Resource Management Administrative Tasks: >> Acts as ST Contract Focal Point for the Argentina CO and provides information and assistance on Admin Portal including how to initiate the hiring of STT/STC, modify contracts and update fees.

>> Travel Specialist (creates TRs for visitors and Consultants).

>> Handles VAT Claims and prepare VAT certificates.

>> Assists with Asset Management controls and annual physical check.

>> Acts as PCARD holder and Event Card holder.

>> Handles local purchasing of supplies, equipment, and contracts for services.

>> Assists the RM Team with the office annual procurement plan (bidding, cost-efficiency analysis, vendor performance, etc).

>> Requests PO creation through Admin Portal for administrative goods and services in the CO.

General Administrative Support: >> Financial Management/Monitoring.

>> Reviews & submits PO invoices to Chennai for payment processing (ePayables3).

>> Reviews and posts non-PO invoices in ePayables2.

>> Reviews Travel Invoices.

>> Files relevant documents and invoices systematically and according to retention guidelines.

>> Interacts with clients both inside and outside the Bank, e.g., staff, consultants, vendors, etc., to effect timely payments and resolve accounting related issues.

>> Liaises with central payment processing/transaction units (Chennai/WFA) and with Local Bank to resolve routine issues.

>> Acts as Petty Cash Custodian.

Financial Control and Fiduciary Responsibilities: >> Advises staff on policies, procedures and best practices.

>> Strictly follows bank policies to maintain and support internal controls.

>> Provides supporting documentation as required by internal audits.

>> Advises local Staff on the proper use of new Tools and Systems: Admin Portal, PCards, Travel Cards, Employee Reimb, Request, etc

Work implies frequent interaction with the following: >> Internal: Staff within the Country Office and other RM staff in the VPU and Bank-wide

>> Answers routine inquiries.

>> Acts as back-up for other ACS colleagues.

>> Performs other duties as required and assigned by the Operations Manager and/or Senior Executive Assistant.

>> External: Consultants, Vendors

Selection Criteria

>> High school diploma with 2 years of experience or equivalent combination of education and experience.

>> Demonstrated proficiency in the use of various computer software applications (e.g. inter-related word processing, spreadsheets, electronic mail, database and presentation applications);

>> Proven ability to help organize data and information retrieval systems.

>> Strong English and Spanish languages skills, (verbal and written), including ability to draft routine correspondence and edit materials using proper grammar, punctuation and style.

>> Demonstrates orientation to detail and quality.

>> Effective time management and excellent organizational skills.

>> Ability to quickly acquire a good knowledge of the Bank Group’s organization, procedures, policies and practices.


>> Deliver results for clients.

>> Seeks opportunities to collaborate within own department and displays an open, proactive and helpful attitude toward others.

>> Approaches conflicts as common problems to be solved.

>> Involves others and seeks additional perspectives when needed.

>> Applies problem solving skills to engage self and others in developing solutions.

>> Considers own behavior in context of WBG’s values and mission and recognizes impact on others.

>> Shares knowledge and information with others across the work unit or department.

>> Strong communication skills with the ability to prepare, present, and discuss findings in written and oral form.

>> Ability to function effectively in multi-disciplinary teams within a matrix management environment.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.


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