Position Title: Protection Coordinator
Duty Station: Doha, Qatar
Classification: Professional Staff, Grade P3
Type of Appointment: Fixed term, one year with possibility of extension
Estimated Start Date: As soon as possible
Closing Date: 28 September 2022
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
The International Organization for Migration (IOM) is committed to the principle that humane and orderly migration benefits migrants and society. As the leading international organization for migration, IOM acts with its partners in the international community to assist in meeting the growing operational challenges of migration management; advance understanding of migration issues; encourage social and economic development through migration and uphold the human dignity and well-being of migrants affected by the ongoing emergency.
Under the overall supervision of IOM Qatar Chief of Mission and the direct supervision of Senior Operations Officer (Transit Centre), the Protection Coordinator will be responsible for managing, coordinating and implementing protection projects and activities in the mission.
Core Functions / Responsibilities:
- Manage, coordinate, prioritize and oversee protection activities for refugees transiting through Camp As Sayliyah (CAS).
- Establish, strengthen, and maintain effective liaison with relevant stakeholders Department of Defence (DOD), Department of State (DOS), Bureau of Population, Refugees, and Migration (PRM), United Nations Children’s Fund (UNICEF), Qatar Red Crescent Society (QRCS), International Committee of the Red Cross (ICRC), United Nations High Commissioner for Refugees (UNHCR), etc.) on Protection-related matters.
- Provide technical and programmatic advice, guidance and expertise to partners and team members on protection related matters, including protection mainstreaming; protection principles; child protection; accountability to affected populations (AAP); gender-based violence (GBV) prevention and response; prevention of sexual abuse and exploitation (PSEA).
- Manage the response for persons with specific needs and vulnerabilities, including unaccompanied and separated children. Ensure the development and implementation of early identification procedures, referral pathways, trends analysis and risk mitigation.
- Develop, establish, and ensure the continual review and adaptation of Standard Operating Procedures (SOPs) and other tools for protection casework, Mental Health, and Psychosocial Support (MHPSS) programmes, and community engagement strategies.
- Manage and oversee protection monitoring and response at the site, including the implementation of projects through civil society partners.
- Manage and supervise the work of protection officers and caseworkers; MHPSS teams; interpreters/cultural mediators and child protection specialists providing inter alia informal educational services, and tailored assistance to unaccompanied and separated children.
- Oversee the best interest’s procedure for unaccompanied and separated children, in support of a dedicated child protection casework team.
- Develop and provide training of staff and partners on protection, child protection,Gender-Based Violence (GBV), Protection from Sexual Exploitation and Abuse (PSEA), and related topics.
- Ensure access to information through diverse channels, and oversee messaging and communications, information desks and coordination with interagency partners.
- Manage and assess inter-agency complaints and feedback mechanisms.
- Ensure PSEA, child safeguarding and AAP mechanisms are functional and accessible, and that all IOM and partner staff are trained on appropriate reporting and complaints and feedback mechanisms.
- Liaise with, and provide technical and programmatic advice, guidance, and recommendations to, relevant IOM and interagency partner teams on protection, including in relation to NFIs, operations, education, Camp Coordination and Camp Management (CCCM), shelter and Water, Sanitation and Hygiene (WASH).
- Prepare and consolidate weekly and interim reports on protection activities, challenges, and recommendations.
- Represent IOM at interagency meetings and fora related to protection.
- Ensure the provision of administrative and logistical support to meet program needs, including procurement and tracking of program items/stock.
- Perform such other related duties as may be assigned.
Required Qualifications and Experience:
- Master’s degree in Psychology, Sociology, Political Science, Public Administration Management, Anthropology Work, or a related field from an accredited academic institution with five years of relevant professional experience; or
- University degree in the above fields with seven years of relevant professional experience.
- Experience working with at-risk community members;
- Experience in working in a migration/refugee setting would be considered as an advantage;• Experience in liaising with governmental and diplomatic authorities as well as with international institutions;
- Experience in working in a multi-cultural environment;
- Experience in team management and coordination; and,
- Experience in the usage of computers and office software packages (MS Word, Excel, etc) andknowledge of spreadsheet and database packages, experience in handling of web-based management systems.
- Excellent knowledge and skills in MHPSS programming resilience, psychosocial support,community-based activities, development, and mobilization, especially in an emergency context;
- Strong organizational, facilitation, communication, writing and presentations skills;
- Strong work ethics and commitment to humanitarian principles;
- Ability to work effectively and harmoniously in a team of colleagues of varied cultural and professional backgrounds;
- Knowledge and experience in facilitating training and developing curricula;
- Proficient in MS Office applications and basic knowledge of SPSS;
- Knowledge of Protection principles and IOM policies and procedures;
- Commitment to help persons of concern and willingness to cooperate with counterparts;
- Good analytical skills; and,
- Strong interpersonal and communication skills in a multi-cultural setting.
IOM’s official languages are English, French, and Spanish.
For all applicants, fluency in English is required (oral and written). Working knowledge of Dari, Pashto, Farsi, and Arabic is an advantage.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Previous applicants do not need to re-apply.
Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).
Values – all IOM staff members must abide by and demonstrate these three values:
- Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
- Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Core Competencies – behavioural indicators level 2
- Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
- Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
- Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.
Managerial Competencies – behavioural indicators level 2
- Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
- Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
- Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.
IOM’s competency framework can be found at this link.
Competencies will be assessed during a competency-based interview.
Internationally recruited professional staff are required to be mobile.
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.
The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.
Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.
How to apply
Interested candidates are invited to submit their applications HERE, via PRISM, IOM e-Recruitment system, by 28 September 2022 at the latest, referring to this advertisement.
IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.
Only shortlisted candidates will be contacted.
For further information please refer to: www.iom.int/recruitment
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
Requisition: VN 2022 202 Protection Coordinator (P3) Doha, Qatar (57644122) Released
Posting: Posting NC57644123 (57644123) Released