Integration Program Coordinator At International Rescue Committee

IRC Background: The mission of the International Rescue Committee (IRC) is to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. Founded in 1933, the IRC has a presence in over 40 countries and 27 offices in the United States; the IRC leads the way from harm to home. IRC opened an office in Seattle in 1976 and provides a continuum of services including intensive case management, employment and economic empowerment services, immigration assistance, health and wellness programming, and education support to refugee and immigrant families in Washington State. IRC Seattle is committed to providing trauma-informed, equitable, and accessible services and maintaining and evolving a diverse, inclusive, and supportive workplace.

**Job Overview:**As the Integration Program Coordinator, you will play a pivotal role in supporting the successful integration of refugees and humanitarian migrants into the Seattle community. You will focus on three key areas of work: conducting cultural orientations during the initial and post-initial resettlement periods, supervising case management services, and building strong relationships with migrant communities to navigate crucial support during their adjustment process.

Major Responsibilities:

1. Cultural Orientation:

  • Collaborate with internal and external resources to conduct cultural orientation programs for refugees and humanitarian migrants.
  • Ensure that cultural orientation sessions are informative, engaging, and tailored to meet the unique needs of diverse refugee and humanitarian migrant populations.
  • Monitor the effectiveness of cultural orientation initiatives and make necessary improvements based on feedback and assessments.

2. Case Management Supervision:

  • Supervise a team of case managers responsible for providing essential services to refugees and humanitarian migrants.
  • Ensure that case management services are delivered in a client-centered, trauma-informed, and efficient manner.
  • Provide guidance, mentorship, and support to case management staff, fostering professional growth and excellence.

3. Community Engagement and Building Relationships:

  • Act as a liaison between IRC Seattle and local migrant communities to assess community integration needs and develop strategies to address those needs.
  • Establish and nurture strong relationships with community leaders, organizations, and partners to enhance support for migrants.
  • Collaborate with community stakeholders to identify and address the unique challenges faced by new arrivals and work together to find solutions.
  • Representing the IRC in cultural orientation and integration forums, building relationships with key stakeholders in the community.
  • Developing and implementing outreach strategies to engage with refugee and immigrant communities, including creating and disseminating relevant information and resources.

Key Working Relationships:

Position Reports to: Resettlement Director

Indirect Reporting: Resettlement Manager

Other Internal and/or external contacts:

Internal: Resettlement Manager, Casework Supervisor, Employment Team; Operations Team; Finance Team; other IRC Washington Program Teams

External: migrant and refugee communities, other refugee services and resettlement agencies in WA.

Job Requirements:

  • Relevant degree or equivalent experience
  • Lived experience as a refugee or immigrant is highly preferred.
  • Minimum 2 years of experience working in refugee resettlement with demonstrated understanding of reception and placement or preferred communities, or refugee integration services. ​
  • Proficiency with Microsoft Office Suite, comfort learning and working with other technical systems
  • Effective time management skills and ability to focus and work productively in a fast-paced environment
  • Demonstrated ability to work as a team member in a multi-cultural environment
  • Valid driver’s license
  • Committed to anti-racism and continual learning and growth.
  • Access to reliable transportation and required insurance to travel throughout the service delivery area

Working Environment: **

Standard, professional office environment; hybrid remote, office, and field work

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Professional Standards: The IRC and IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation..

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.


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July 2024