Grievance & Environmental Safeguards Analyst, New Delhi, India At UNDP – United Nations Development Programme

Closing date: Friday, 15 September 2023

Job Identification : 13420

Locations : New Delhi, India

Posting Date : 09/01/2023, 06:36 AM

Apply Before : 09/15/2023, 06:29 PM

Job Schedule : Full time

Agency : UNDP

Grade : NPSA-8

Vacancy Type : National Personnel Service Agreement

Practice Area : Inclusive Growth

Bureau : Regional Bureau for Asia and the Pacific

Contract Duration : 1 Year

Education & Work Experience : Master’s Degree

Other Criteria : Bachelor’s degree with 2 years of experience

Required Languages : English and Hindi

Vacancy Timeline

2 Weeks

Job Description


Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

UNDP has been working in India since1951 in almost all areas of human development. Together with the Government of India and development partners, we have worked towards eradicating poverty, reducing inequalities, strengthening local governance, enhancing community resilience, protecting the environment, supporting policy initiatives and institutional reforms, and accelerating sustainable development for all.

With projects and programmes in every state and union territory in India, UNDP works with national and subnational government, and diverse development actors to deliver people-centric results, particularly for the most vulnerable and marginalized communities. As the integrator for collective action on the Sustainable Development Goals (SDGs) within the UN system, we are committed to supporting the Government of India’s national development vision and priorities and accelerating the achievement of the SDGs for the people and the planet.

UNDP India’s new Country Programme (2023-2027) builds on our prior work and aims to provide an integrated approach to development solutions in three strategic portfolios:

  •  Strong, accountable and evidence-led institutions for accelerated achievement of the SDGs.
  •  Enhanced economic opportunities and social protection to reduce inequality, with a focus on the marginalized.
  •  Climate-smart solutions, sustainable ecosystems and resilient development for reduced vulnerability.

South-South cooperation, gender equality and social inclusion are promoted across the pillars. The programme is supported by a framework of renewed partnerships and blended finance solutions, strategic innovation and accelerator labs, and data and digital architecture.

You are invited to join a team of future-smart development professionals to support India in achieving the national and globally agreed goals. As part of the UNDP team, your focus will be to work with diverse stakeholders to find country-specific solutions that lead to sustainable development and reach those furthest behind first.

More than half of all livelihoods in India is primarily dependent on agriculture. A massive 54.6% of the total workforce is engaged in agricultural and allied sector activities and 57% of the rural households are directly dependent on agriculture for their livelihoods. However, the agricultural sector is facing various challenges like small landholding, declining productivity, rising input costs, declining farm income, the adverse impact of climate change, and decline in the percentage share of workers engaged in the agriculture sector. Agricultural production shocks have huge social and financial repercussions, impacting rural income levels, Gross Domestic Product (GDP) and poverty rates.

The Government of India’s flagship schemes Pradhan Mantri Fasal Bima Yojana (PMFBY) and KCC/MISS have become important tools to strengthen the resilience of Indian farmers.The schemes ensuremaximum benefits for the farmers by providing financial risk protection against natural calamities and catastrophic events including pests,climate uncertainties and environmental shocks.Apart from providing comprehensive risk coverage for the entire crop cycle, PMFBY also enables direct claim transfer into farmers’ accounts through e-remittance. Additionally, to address agrarian distress, Kisan Credit Card/ Modified InterestSubvention Scheme (MISS)was introduced by the Government of India to provide cheapand hassle-free creditfor millions of farmers and to ensurecontinued investment into agriculture to bring in mechanisation, modernise agriculture practices and eventually enhance productivity.

UNDP’s Country Programme Document (2023-2027) intended outcome 2 states that “By 2027, people will benefit from and contribute to sustainable and inclusive growth through higher productivity, competitiveness and diversification in economic activities that create decent work,livelihoods, and income particularly for youth and women”. UNDP leverages its expertise in systems strengthening to support the Ministryof Agriculture through setting up of Central Program Management Unit (CPMU) for

the implementation of PMFBY and KCC,to improve institutional and programme responsiveness, increase coverage and better access among marginalised and excluded farm households, offering innovative measures and supportmechanisms for Agri-value chainfinancing, risk management and reduced crop loss for the rural population in India. The PMU will also focus on providing Capacity Building and Training support to participating state-level government departments involved in PMFBY and KCC and advancing the scheme among new states for improved uptake.

Duties and Responsibilities

Direct Reporting To1: Analyst-Grievance and Social-Environmental Safeguards (NPSA 9) Overall Reporting To2: National Programme Director (NPSA 11) Reportees to this position (if applicable): N.A.

The Grievance& Environmental Safeguard Analyst- Technical Support Unit will work under the overall guidance and supervision of the National Programme Director-TSU. S/He will ensure engagement of all direct stakeholders and delivery of project objectives, in coordination with the Joint Secretary & CEO, DoA&FW, MoA&FW when needed.

Assist in developing guidelines/toolkits wherever required to ensure that (a) environment assessment is an integral part of planning, preparation, and implementation of various project activities and its proper monitoring as per the agreed guidelines of Government of India.

  •  Support in Holistic Management of the Safeguards, Compliance and Grievance Redressal System of the Scheme.
  •  Exclusive management of the CPGRAMSPortal and similarGovernment Portals on a regularbasis for compliance and grievance management.
  •  Segregation and disposal of all the grievances received in Scheme in consultation with officers concerned.
  •  Maintain the trackeron the grievance receipt and disposal.
  •  Coordinate and monitor the Centralised Farmers Grievance Redressal Portal (FGR) developed byGoI and manage the farmer grievances receivedthrough FGR Portal in consultation and coordination with all Stakeholders – State Governments and Insurance Companiesfor an effective and robust GRM to be instituted by GoI.
  •  Facilitate for the establishment, constitution and functioning of stratified Grievance Redressal Committees at States & UTS under PMFBY.
  •  Perform any other tasks consistent with the level of the post and/ or assigned by the Reporting Officer; National Programme Director (NPD) – Technical Support Unit (TSU).


Core Competencies

  •  Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
  •  Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
  •  Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
  •  Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
  •  Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
  •  Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
  •  Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies: Ethics

  •  Ethics Advice & Guidance: Ability to quickly analyse complex fact patterns and provide comprehensive, sensitive, and confidential ethics advice and guidance


  •  Advocacy strategy and implementation: Ability to create and implement advocacy strategies which lead to impactful change

Partnership management

  •  Multi – stakeholder engagement and funding: Knowledge and ability to forge multi-stakeholder partnerships, and remove any obstacles to resource mobilization and multi-stakeholder funding platforms


  •  Legal analysis skills: The ability to digest a large amount of information and facts in order to frame and understand an issue, apply the legal framework to the particular set of facts and present a coherent and comprehensive analysis of the situation presented in order to deliver practical and meaningful advice. This skill includes the ability to provide an objective assessment of the case, the organization’s best arguments for proceeding and a recommended course of action. It also includes the capacity to think creatively and flexibly, within the applicable legal framework.

Administration & Operations

  •  Documents and records management: Overall document (hard or electronic) management; registry and retention policy including storing and archiving

Monitoring: Ability to provide managers and key stakeholders with regular feedback on the consistency or discrepancy between planned and actual activities and programme performance and results.


  •  Financial reporting and analysis: Understands changes in regulatory, legal and ethical frameworks and standards for financial reporting in the public sector. Ability to extract, evaluate financial data, derive relevant findings and present them in a meaningful and coherent manner to facilitate effective decision making and performance monitoring. Understands the benefits of integrated reporting, including non-financial resources such as human, social and intellectual capital, and environmental and governance performance

Collective Intelligence Design: Ability to bringing together diverse groups of people, data, information or ideas, and technology to design services or solutions.

Required Skills and Experience


  •  Advanced university degree (master’s degree or equivalent in Environment / Safeguards / Compliance Management or closely related field is required, OR
  •  A first-level university degree (bachelor’s degree) in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.


  •  Up to 2 years (with master’s degree) or 2 years (with bachelor’s degree) of relevant experience at the national or international level in the field
  •  Relevant Experience at the national level working with Governments and private entities in the insurance sector.
  •  Additional years of work experience in Project Management and Technical Support with different Governments, National/ International / Public Private Organizations.
  •  Project management experience with specific practicing knowledge and work experience on safeguards, compliance and grievance redressal management.
  •  Good understanding and direct work experience on Government procedures, protocols and policies.
  •  Demonstrates integrity and ethical standards.
  •  Promotes the vision,mission, and strategicgoals of the organization.
  •  Sound knowledge and experience in the field of IT systems design and development with capacity to function independently withminimum supervision.
  •  Demonstrates substantive and technical knowledge to meet responsibilities and requirements of the post with excellence.
  •  Possesses the capacity for strategic planning, result – based management and reporting.
  •  Demonstrates integrity and ethical standards.
  •  Promotes the vision, mission, and strategicgoals of the organization.

Required Languages:

  •  Excellent oral and writing skills in English and Hindi

Remuneration starting at INR (Annual) 14,35,932 / 1,19,661 INR (Monthly) as per the scale depending on qualifications and experience. The remuneration is excluding 8.33% pension amount paid over and above the salary.


Important information for US Permanent Residents (‘Green Card’ holders)

Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.

UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.


UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

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