CONSULTANCY – Delivery of CALP’s 12-week Online Core CVA Skills for Programme Staff Course for the Americas Region-Spanish At Action Against Hunger USA


TERMS OF REFERENCE (ToR)

Delivery of CALP’s 12-week Online Core CVA Skills for Programme Staff Course for the Americas Region-Spanish

PROJECT BACKGROUND

The CALP Network is a dynamic global network of over 90 organisations engaged in the critical areas of policy, practice and research in humanitarian cash and voucher assistance (CVA) and financial assistance more broadly. Collectively, CALP members deliver the vast majority of humanitarian CVA worldwide.

What makes CALP unique is its diversity. CALP members currently include local and international non-governmental organisations, United Nations agencies, the Red Cross/Crescent Movement, donors, specialist social innovation, technology and financial services companies, researchers and academics, and individual practitioners.

Together we seek to better meet the needs and improve the outcomes for people affected by crisis. To do this we ensure that CVA is a central, scalable component of quality, timely and appropriate humanitarian assistance, and that the need to sustain positive outcomes for people over the longer term is considered.

We envision a future where people are enabled to overcome crises with dignity, by exercising choice and their right to self-determination. This helps to sustain their well-being over time.

To do this we catalyse the power, knowledge and capacities of our diverse global network, alongside other local, national, regional, and global actors, all of whom are seeking to secure better outcomes for people living in crisis contexts. Our role as a collective is to generate alignment in the approaches and actions of those within and across our network, to help optimise the quality and scale of humanitarian CVA.

PROJECT OBJECTIVES

Main objective

To delivery of CALP’s 12-week Online Core CVA Skills for Program Staff Course for the Americas Region in Spanish.

CONSULTANCY RATIONALE

CALP is looking for a team of certified trainers, ideally with experience of delivering this course either face-to-face or online, and who have attended a TOT for the online course, to deliver CALP Online: Core CVA Skills for Programme Staff on CALP’s behalf to humanitarian practitioners.

OBJECTIVE OF THE ASSIGNMENT

Specific objectives

To support the learning process of participants in the course through coaching and mentoring.

To provide CALP with observations on how to improve the course.

KEY DELIVERABLES / MILESTONES

The following are the final deliverables to be completed by the end of the consultancy, unless otherwise discussed and agreed upon by the ACF-USA and Consultant:

  • Deliverable 1, 1 x Online course fully delivered, in Spanish, over 14 weeks (inclusive of the introduction and closure of course); the consultant will need to provide the outline of the course or similar product: due date 15 June 2024.
  • Deliverable 2, 1 x Training report on completion of the training course. CALP will provide a template for this: due date 15 June 2024.

Note that the length of the contract is 20 weeks to allow for flexibility of the dates of the training especially to avoid clashes with Easter week, Carnival. and International Day of the Worker.

100% payment on completion of the course and delivery of the training report.

TENTATIVE TIMELINE & ACTIVITIES

This scope of work will cover approximately 18 days between 15th January and 15 June 2024.

Any additional days and/or modification of Start/End dates must be completed before additional work is commenced.

WORKPLAN/METHODOLOGY

This consultancy will lead the facilitation of the online course over the 12-week program, with a week either side for introduction and closure of the course.

PLEASE NOTE THIS COURSE WILL BE RUN IN SPANISH AND ON TIMING FRIENDLY FOR THE AFTERNOONS IN THE AMERICAS.

We are looking for a training team with two facilitators to run this course. The division of days within the consultancy is up to the training team to decide and should be included in the written proposal.

Lead the facilitation of this online course (18 days spread over approximately 14 weeks), including:

  • Updating the learner pack as appropriate (with cohort-specific information such as online workshop dates) and forward it to participants
  • Lead all participant communications during the course, including setting up a social learning platform (e.g., Skype group, Teams channel or similar)
  • Set up and prepare all Zoom meetings and breakout rooms/polls in advance
  • Set up and prepare all Miro boards or similar whiteboards for group work activities
  • Review all submitted group work and provide feedback as needed
  • Deliver 6 x online workshops and update attendance tracker regularly

During the delivery of this course, it is expected that the facilitators will communicate regularly with CALP’s learning team, and the CALP team will provide Kaya admin support, as well as weekly Kaya completion reports to enable the facilitators to track participant’s achievements over the 12 weeks.

MANAGEMENT ARRANGEMENTS

This consultant will report directly to the Responsible Manager, listed above, who will be responsible for approving deliverable(s) and invoice(s). Technical support will be provided by the CALP Learning Delivery Lead.

Action Against Hunger is a host of the CALP Network; we are a U.S.-based organization, and as such must comply with U.S. Internal Revenue Service (IRS) rules and regulations. If you are selected for the consultant work, and choose to work with Action Against Hunger USA, you must provide the proper IRS form to determine your tax status either with a W-9 form or W-8 form, depending on your tax situation. Please visit www.IRS.gov for more information. Any tax questions should be directed to your tax advisor. Contracts and payments are dependent upon receipt of the signed IRS form. Payment of Invoices are net 30 days. Additional details provided in service contract.

Physical Demands

  • While performing the duties of this job, the consultant may be required to sit for long periods and to concentrate on work, including typing, and turn out heavy volumes of work accurately, within short time frames. Must be able to proofread own work accurately so that only minor corrections are needed on an infrequent basis.
  • The physical demands described here are representative of those that must be met by a consultant to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions, Travel and Environment

  • Must provide own computer, internet, software, and other basic office supplies required to complete the duties for this consultancy.
  • Must be available to work outside normal office hours or on the weekends as needed or required by contact with the Project Team or other partners.

MINIMUM DETAILS IN APPLICATION

For this piece of work, CALP is looking for the following expertise:

  • The Lead facilitator must be CALP-Certified to deliver the online course (the co-facilitator must have attended a CALP TOT on the online course and be approved by CALP to deliver the online course)
  • Demonstrated experience of training course delivery, especially with CVA course content and online content delivery.
  • Experience delivering webinar-based courses or online courses and facilitating remote meetings is highly desired.
  • Consultant should ideally have delivered the CALP Core CVA skills for Programme staff face to face course and be very familiar with the F2F materials.
  • Fluent Spanish language skills are required.
  • Experience in the Americas is preferential.
  • The consultants should have their own Miro and Zoom licenses, or licenses to equivalent software to run this course.

How to apply

Expressions of Interest should include a technical and financial proposals based on a daily rate (maximum four pages), CVs of consultant(s) to hqprocurement@actionagainsthunger.org no later than COB (Nairobi) 17 November with the subject line: “CALP Blended Learning-Americas Spanish” .

Any additional clarifications on the consultancy should be addressed training@calpnetwork.org.

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