Business Systems Analyst / Senior Business Systems Analyst (Grades 7 / 8) at Development Alternatives Incorporated (DAI) – Abuja and Lagos

Development Alternatives Incorporated (DAI) is an international development company. For more than 45 years, we have worked on the frontlines of international development, tackling fundamental social and economic development problems caused by inefficient markets, ineffective governance, and instability. Currently, DAI is delivering results that matter in some 80 countries.

Our development solutions turn ideas into impact by bringing together fresh combinations of expertise and innovation across multiple disciplines. Our clients include international development agencies, international lending institutions, private corporations and philanthropies, and national governments.

We are recruiting to fill the position below:

Job Title: Business Systems Analyst / Senior Business Systems Analyst

Job Code: 6862
Locations: Abuja and Lagos, Nigeria
Department: Management Systems Team, Information Technology
Reports to: Director, Information Technology
Levels: Grades 7 / 8
Supervisory Requirements: None

The function of the Position

  • The Business Systems Analyst is a member of the Management Systems Team (MST) within the Office of Information Management and Technology (OIMT).
  • MST is focused on developing management systems for DAI’s projects around the world.
  • The business systems analyst will be part of a strategic initiative to move the existing systems into new platforms and re-imagine the way that system solutions are provided to our global users.
  • S/He will also work with DAI’s current projects to identify system requirements and will work with IT developers to enhance existing systems.

Roles and Responsibilities
New Systems Analysis and Testing:

  • Contribute to system analysis of the project and corporate needs in support of DAI’s digital strategy to ensure that the new project management system suite is streamlined, user friendly and supports DAI’s corporate vision and best practices.
  • Serve as a key liaison between DAI’s IT development team; project users and corporate stakeholders to identify their system or reporting needs. Document these requirements and work with development teams to identify the best platform or reporting tool to address them.
  • Develop requirements documentation for hand over to software development teams for the project or corporate systems.
  • Assist in functional testing of newly developed system functionality and collaborate with developers to resolve identified issues.

Existing Systems Analysis, Configuration and Reporting:

  • For DAI project users, often in-person at the location, facilitate the process of defining system requirements, conducting system analysis and enabling configurations.
  • Identify modifications needed to existing processes in the system based on user input or compliance changes.
  • Learn and understand system data structures and help the team analyze corporate and project reporting needs; identify the best platform and solution.
  • Ensure that the management and reporting needs at the field level align with the needs of the corporate project, finance and contract management.

Minimum Qualifications

  • Grade 7: Minimum of 4 years experience and a Bachelor’s degree or 2 years of experience and a Master’s Degree.
  • Grade 8: Minimum of 5 years experience and a Bachelor’s degree or 3 years of experience and a Master’s Degree.
  • An equivalent combination of training and/or experience will be considered
  • Strong analytical and problem-solving skills, attention to detail
  • Experience with gathering and documenting user requirements, as well as working through these with developers from the position of a systems analyst.
  • Demonstrated interest in leveraging digital solutions to meet critical business needs.
  • Experience in oral and written communication including analysis, report preparation and report presentation
  • Proven ability to be flexible and work well under pressure, both individually and in a team environment, to meet deadlines
  • Ability to travel to all countries where DAI implements its projects, barring times when DAI Global security has deemed travel unsafe – (estimated travel requirement up to 20%).

Strongly Preferred Qualifications:

  • Some system testing or test script writing experience.
  • Advanced MS Excel skills
  • Knowledge of HTML, Javascript, and/or SQL
  • Experience using Microsoft Office Suite, Outlook
  • Experience with Agile methodologies for requirements gathering and development.

Preferred Qualifications:

  • Demonstrated interest in systems and Information Technology field.
  • Facilitation, training, and presentation experience
  • Understanding of the development industry in general including major donors (i.e., USAID, US State Department, EC, etc.)
  • Other language is a plus (Spanish, Russian, French, Arabic).

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online


  • DAI and its employees are committed to confronting racism and holding ourselves accountable for positive change within the company and in the communities, cultures, and countries in which we live and work.
  • DAI is committed to attracting and retaining the best employees from all races and backgrounds in our continued effort to become a better development partner.
  • DAI upholds the highest ethical standards. We are committed to the prevention of sexual exploitation, abuse, and harassment as well as other ethical breaches. All of our positions are therefore subject to stringent vetting and reference checks.
  • DAI is an equal opportunity/affirmative action employer with a commitment to diversity.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
  • DAI requires COVID 19 vaccinations subject to accommodation required by law.

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April 2024