The Health Systems Strengthening Supervisor (FSS) will be in charge of supervising the health service packages that will be provided in the identified IPS health centers, established by Medical Teams International and under the leadership of the Strengthening Coordinator. of Health Services.
The supervisor will assist users to access the services they require, and will support the Coordinator of Strengthening of Health Services to ensure that all health services are provided and comply with the standards established by Medical Teams International.
In addition, the Supervisor of Strengthening Health Services will support the referencing of users to services offered by other allied actors, through appropriate inter-institutional referencing mechanisms.
Essential duties:
- Collaborate closely with the community team of Medical Teams International to identify the services required by users, and activate the corresponding routes.
- Support the organization of health services contracted by Medical Teams International, p. ex. patient scheduling and documentation
- Ensure that the flow of patients between clinics, pharmacies and other health reference institutions is efficient and complies with the humanitarian and Medical Teams International standards.
- Carry out quality control verifications, guaranteeing the adequate provision of the services offered (community losses, pharmacies, laboratories and referrals for higher levels of care).
- Guide users to properly access services, provide navigation of attention steps.
- Ensure proper registration of all patients, including the use of digital platforms.
- Maintain compliance with all medical care protocols established by the Ministry of Health and international standards.
- Report and complete all necessary activity reports monthly for our stakeholders
- Ensure strict monitoring and evaluation of all health service packages provided.
- Identify training needs in clinics where services are offered, inform the training needs to the Coordinator of Strengthening of Health Services and support the Design and implementation of training plans.
- Promote strong links between community health workers and other members of the health care team.
- Assist in the identification of local actors who will offer services for the migrant population
- Develop efficient referral mechanisms, routes and tools for services offered by allies Coordinator of Strengthening Health Services
- Develop strategies and activities to ensure that the migrant population obtains the most up-to-date information on available services and routes.
- Supervise and follow up on user reference to other actors’ services
- Support the protection of program participants and employees by promoting an environment of conscience and defending the provisions of the Medical Teams Protection Code of Conduct against Sexual Exploitation and Abuse, protection of Vulnerable Children and Adults, and workplace policies free of harassment. Holders will remain alert and responsive to any risk of child and adult protection, acquire relevant knowledge and skills that will enable them to promote sound protection practices, understand the policy and procedures for the protection of children and adults, and behave consistently with Protection.
Other Duties:
- Plan program events as needed
- Ensure the protection of program participants and employees by promoting an environment of awareness and compliance with the provisions of the code of conduct for Medical protection policies Teams International, against sexual exploitation and abuse, protection of vulnerable children and adults and bullying-free labor policies.
- Participate in committees, round tables and working groups as requested
- Sometimes represent Medical Teams International in meetings with stakeholders among various stakeholders.
- Additional tasks as requested
Education and Certifications
required
- Nursing professional with experience in maternal and child health, reproductive sexual health, promotion and prevention of care, pediatric, general medicine and community health.
- Certified by the National Board of Nursing / accredited nursing institution / Rethus
- Must be a Colombian citizen or resident with a valid work VISA
experience
- Minimum of 3 years of clinical experience, working in the provision of medical care.
- Minimum 2 years working in the Colombian national health system, public or private sector
- Preferably having experience working with an international NGO.
- Preferably having experience working with migrants or refugees.
knowledge
- Know the Colombian Health System
- Manage health programs, especially with regard to the provision of maternal and child health, sexual and reproductive health services IMCI (Comprehensive Care for Early Childhood).
- Updated knowledge in the regulations, policies, laws and protocols of the National Health System / Ministry of Health
- Management of Technological tools
Competences
- Register and manage data on digital platforms (Excel, KoBo, ODK, etc.)
- Writing reports with quality standards
- Excellent interpersonal, intercultural and communication skills.
- Project management.
- Conflict resolution.
- Tool management (Microsoft Office, Outlook, Word, Excel, Power Point and Google Drive
- Cooperative and teamwork.
- Priority of workload and tasks and to plan, organize and follow up on tasks independently
- Ability to support the MTI call and comply with the MTI Code of Conduct.
- Adaptation to change and different cultures.
- Work management under pressure and in environments that can be very stressful and unsafe.
How to apply
Interested parties who meet the requirements described in this job description can make their application (CV AND essential cover letter) via email using the following address, recruitmentco@medicalteams.org before December 28, 2023, it is essential to indicate in the matter the position to which you apply and the source where you know of the call.
Medical Teams does not discriminate in their selection processes, however, it recommends that people with living experience in the migration process, as well as from different backgrounds, apply for this position, If they have the corresponding legal documentation to work in our country, it is also an essential added value that the candidate is at least fluent in the Spanish language and an added value in the English language.