Senior Project Manager, Geneva, Switzerland At ITU – International Telecommunication Union

Closing date: Wednesday, 7 June 2023


ITU is the leading United Nations agency for information and communication technologies, with the mission to connect the world. To achieve this, ITU manages the radio-frequency spectrum and satellite orbits at the international level, works to improve communication infrastructure in the developing world, and establishes global standards that foster seamless interconnection of a vast range of communication systems.

Senior Project Manager

Vacancy notice no: 1164 Sector: BDT Department: DKH Country of contract: Switzerland Duty station: Geneva

Position number: PROJ-5067 Grade: P4 Type of contract: Fixed-term Duration of contract: 2 years with possibility of renewal for 2 additional years Recruitment open to: External Application deadline (Midnight Geneva Time): 08 June 2023


The Telecommunication Development Bureau (BDT) is responsible for the organization and coordination of the work of the Telecommunication Development Sector (ITU-D) of the Union which deals mainly with ICT-focused development policies, strategies and programmes, as well as technical cooperation activities, to promote digital inclusion and drive digital transformation at community, country and regional levels. To effectively and efficiently serve the needs of ITU members, BDT is organized into four functional areas:

  •  Office of the Deputy to the Director and Field Operations Coordination Department
  •  Partnerships for Digital Development Department
  •  Digital Networks & Society Department
  •  Digital Knowledge Hub Department

The Digital Knowledge Hub Department is responsible for providing best practices and information to support the public policy decisions of ITU Member States. This department provides a platform for the members, as well as for external entities such as researchers, the private sector and other development agencies, to obtain critical information on digital trends, information society developments and digital skills. In addition to consolidating ITU’s position as the recognized global source for regulatory information and ICT data, this department is responsible for the work of ITU-D Study Groups. Finally, this department provides capacity and digital skills building programmes.


Under the direct supervision of the Head of the Capacity and Digital Skills Development Division (CDS), within the Digital Knowledge Hub Department (DKH) of the BDT, the Senior Project Manager is responsible for the overall management and implementation of the ITU project “Capacity development for digital transformation”, in compliance with the ITU Project Management Manual, as well as with ITU internal rules and procedures. The incumbent will perform the following duties:

  •  Ensure the implementation and delivery of all project outputs according to the established work plan and the results framework, within the specified project tolerances of time, cost, quality, scope, risk, and benefits.
  •  Develop detailed project implementation plans for the implementation of all activities, including training plans and course evaluations, project sustainability arrangements, and promotion strategies.
  •  Lead the development and the implementation of the project activities at the global level, in close collaboration with identified partners.
  •  Work in close collaboration with the Project Officer assigned to this project, as well as other staff of the Division, in the implementation of the project activities.
  •  Oversee the proper delivery of all training activities identified in the project and to the desired target audience. Collaborate closely with the ITU Academy team in the planning, design, and implementation of the training courses, as well as the enhancement of the e-learning platform to cater to the needs of the project target audience.
  •  Ensure participation of the project target beneficiaries in the project activities through appropriate communication and outreach strategies.
  •  Manage, monitor, and supervise all recruitment, procurement, financial and other administrative processes related to project implementation.
  •  Collaborate closely with UNDP as the main project implementation partner in the delivery of the project activities as well as the overall management of the project. Collaborate with other partners in the delivery of training, including the ITU Academy Training Centres and other UN agencies as required.
  •  Regularly review project status, evaluate performance criteria (scope, cost, schedule, and quality), document issues, and manage the risks that may be encountered throughout the implementation of the project.
  •  Prepare, in coordination with the ITU Project Support Division, necessary documents such as progress reports, annual reports, financial reports and detailed narrative reports deemed necessary by the Project Steering Committee on the project achievements and deliverables and ensure that all conditions in the Partnership Agreement with the European Commission are respected during the implementation process.
  •  Assess the results of the project activities, evaluate their impact, and propose modifications to the implementation plan, as required.
  •  Implement the project’s communication and visibility plan.
  •  Prepare progress reports on project achievements and document best practices and lessons learnt during the implementation.
  •  Establish and maintain work relations with ITU colleagues, from the Capacity and Digital Skills Development Division, other BDT Thematic Priorities, ITU Administrative Teams, and the ITU Regional Offices, the Project Steering Committee, as well as external partners.
  •  Perform other related duties as assigned.


Applying Expertise; Effective Communication; Learning and Knowledge Sharing; Organizational Commitment; Results-Focused, and; Teamwork and Collaboration.


Analysis, Judgement and Decision Making

Client and Service Orientation

Innovation and Facilitating Change


Networking and Building Partnerships

Planning and Organising

Successful Management


  •  Ability to communicate complex concepts orally and to prepare written material in a clear, concise and meaningful manner.
  •  Excellent knowledge of project cycle management (certification on project management).
  •  Proven project management skills, including budget, activity, and data management, monitoring and performance evaluation.
  •  Knowledge of e-learning platforms, training development and delivery technologies and content management systems.
  •  Ability to work in a multicultural environment and establish harmonious and effective working relationships, both within and outside ITU.



Advanced university degree in the field of education, international development, social science, training and development, engineering, programme/project management, information technology, or a related field OR education from a reputed college of advanced education with a diploma of equivalent standard to that of an advanced university degree in one of the fields above. For internal candidates, a first university degree in one of the fields above in combination with ten years of qualifying experience may be accepted in lieu of an advanced university degree for promotion or rotation purposes. International recognized certification in project management (e.g., PMD Pro, IPMA, PMP – PMI or similar) is an asset for this position.


At least seven years of progressively responsible experience in managing projects/programmes in the context of international development, including at least three at the international level. A Doctorate in a related field can be considered as a substitute for three years of working experience. Experience in the implementation of training and/or capacity development projects or activities in the field of digital development. Experience in managing global, multi-country projects. Experience and knowledge of the conditions prevailing in the developing world and of technical cooperation activities, with preference for experience managing projects at country level.

Languages: Knowledge of one of the six official languages of the Union (Arabic, Chinese, English, French, Russian, Spanish) at advanced level and knowledge of a second official language at intermediate level. Knowledge of a third official language would be an advantage. (Under the provisions of Resolution No. 626 of the Council, a relaxation of the language requirements may be authorized in the case of candidates from developing countries: when candidates from such countries possess a thorough knowledge of one of the official languages of the Union, their applications may be taken into consideration).


Salary: Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment (PA) (cost of living allowance). The PA is variable and subject to change without notice in accordance with the rates as set within the UN Common System for salaries and allowances.

Annual salary from $ 77,326 + post adjustment $ 65,263

Other allowances and benefits subject to specific terms of appointment, please refer to:


Please note that all candidates must complete an on-line application and provide complete and accurate information. To apply, please visit the ITU Careers website. The evaluation of candidates is based on the criteria in the vacancy notice, and may include tests and/or assessments, as well as a competency-based interview. ITU uses communication technologies such as video or teleconference, e-mail correspondence, etc. for the assessment and evaluation of candidates. Please note that only selected candidates will be further contacted and candidates in the final selection step will be subject to reference checks based on the information provided. Messages originating from a non ITU e-mail account – – should be disregarded. ITU does not charge a fee at any stage of the recruitment process.

ITU applies a zero-tolerance policy against all forms of harassment. ITU is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons with disabilities, to apply to become a part of the organization. Achieving gender balance is a high priority for ITU.\


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