Responsible(e) of Operations /Operations officer At Catholic Relief Services


Catholic Relief Services International Non-Governmental Organization research un(e) Responsible(e) for Operationsqualified(e), experienced(e) and highly motivated(e) for the Juriya project funded by BHA**.** C’ is a project that aims to improve the living conditions of refugees in the Far North of Cameroon. This project, targeting young people and women, will propose integrated interventions in agriculture, non-agricultural livelihoods and market stimulus to increase agricultural incomes, including, diversify assets and reduce dependence on humanitarian assistance by building household resilience and resilience. The/the incumbent of the position will assist in the implementation of the project by ensuring that administrative management, procurement, logistics/fleet, etc, information technology and asset management are carried out in a timely and efficient manner, while ensuring optimal management quality.As Operations Officer(e), he/she will ensure that responsible resource management and a high-quality service approach are integrated into administrative systems, policies and procedures.

The position is based at Maroua – Far North Cameroon

Key roles and responsibilities of the position:

  • Coordinate and report on the activities and resources necessary to ensure cost-effective and quality service delivery from administrative support functions.
  • Coordinate with the procurement and supply chain team and relevant programming personnel on logistics services that meet the requirements of the pipeline. Help identify the challenges of supply chain management and provide recommendations for solving them.
  • Ensure that basic administrative and financial processes are completed in accordance with the CRS regulations. Assist in ensuring that administrative systems, processes and policies comply with agency standards and donor regulations and local laws.
  • Engage with relevant external stakeholders (government officials, owners, service providers, etc.) on assigned administrative matters and ensure that the required authorizations and documents are up to date.
  • Coordinate the effective use of country programme assets and leased facilities. Assist in ensuring fully compliant asset supply and management systems.
  • Help to identify safety issues and to ensure a safe and healthy working environment.
  • Coordinate the provision of travel and logistics support and services to staff and visitors. Coordinate activities related to the planning of events, including visits by delegations, training and workshops.
  • Maintain up-to-date records with all required logistics documents and ensure that all supply chain management activities and movements are fully and accurately documented.
  • Provide coaching, tailor individual development plans and complete performance management for direct reporting and support. Monitor and evaluate performance to ensure the ability to successfully support high quality programs.

Qualifications & Experience :

  • Required degree in business administration, supply chain management or other relevant preferred field of study.
  • Minimum of 3 years of professional experience in administrative support and supply chain functions, with increasing responsibilities. Experience with an NGO a plus.
  • Relevant experience in grant management, especially from the U. S. government or the German government (KfW, GIZ, etc.) is a plus.
  • Experience in working with stakeholders at various levels and in strengthening community partnerships.
  • Experience in’use of MS Office software (Excel, Word, PowerPoint), online conference applications,’ information management systems.

Required/desired foreign language :

Excellent oral and written communication skills in French required. Mastery of English an asset. Knowledge of other local languages as fulfulde a plus.

Knowledge, skills and abilities:

  • Good planning, organization and time management skills
  • Good skills in relationship management and ability to work closely with local partners
  • Proactive, results oriented and service oriented
  • Willingness to learn new skills
  • Attention to detail, accuracy and punctuality in the execution of assigned responsibilities
  • Strong orientation towards customer service with very good skills in communication and interpersonal relations
  • Ethical conduct and ability to maintain confidentiality
  • Ability to work collaboratively in a team environment

Travels : Be willing(e) and able to travel up to 40% of his working time.

NB : This job description is not an exhaustive list of the skills, work, duties and responsibilities associated with the job.

How to apply

How to apply:

Application files including the cover letter and CV, 3 references and copies of supporting documents relevant to the application must be sent to the following address :

The Resident Representative

BP 1851, Yaounde – Cameroon or by email : crscameroon@crs.org specifying “ Responsible(e) Operations “in the line of the’object of e-mail

Closing date of : 25 July, 2024, at 16:30

Incomplete applications or applications received after the deadline will not be taken into account.

This position is a local position and open only to people of Cameroonian nationalities.

Female applicants are strongly encouraged to apply and only the shortlisted(e)s)(e)s will be contacted(e)s

By applying for this position, I understand and acknowledge that this organization requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, and abuse, exploitation and trafficking in human beings. In addition, I understand that if I am a successful candidate, I will be subject to a thorough background check and my personal references/professionals will be asked to evaluate my behaviors related to the agency’s safeguarding policy.

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