Project presentation
2.1 A consortium for combined expertise
The DEFIS project is being implemented by a consortium made up of three organisations, Handicap
International as lead, the Foundation Agir Contre l’Exclusion – Tunisia (FACE) as co-applicant
and the Centre for Research on Social Studies (CRES) as an associate.
Handicap International (HI) : present in Tunisia since 1992, HI is a solidarity association
independent and impartial international, which intervenes in situations of poverty and’exclusion,
of conflicts and disasters. Working alongside people with disabilities and vulnerability, she
acts and testifies to meet their basic needs and improve their living conditions.
Agir Against Exclusion Foundation ( FACE ): FACE was created in 2012 with the mission of promoting
the social and societal commitment of companies in order to prevent and combat all forms
exclusion, discrimination and poverty by mobilizing its network of companies, public actors
and civil society.
Research Center on Social Studies ( CRES ): CRES is a public establishment not
administrative under the supervision of the Ministry of Social Affairs, responsible for drawing up studies and
the evaluation of public policies in the social field. CRES is specifically committed to
work for the establishment of an inclusive social protection system.
2.2 Objectives of the project and principles of intervention
The DEFIS project is part of a social inclusion approach defined as « a
process that enables people at risk of poverty and social exclusion to participate in life
economic, social and cultural, and to enjoy a decent standard of living. These people must be
involved in decision-making that affects their lives and have better access to their
fundamental rights » ( European Union ).
It revolves around two objectives :
Effect 1. Improve support for individuals and families in vulnerable situations, by
better coordination of’aide programs and a personalized’aide plan.
It S’agira in this context :
i) D’ support Tunisian CSOs for the establishment and capitalization
d’inclusive and intersectoral local experiments to take care of families
and people in a situation of vulnerability for their social inclusion and access to rights
this will contribute to the evolution of methods and practices ;
ii) To carry out the re-engineering of the social work of the 3 lines of care of the
establishments and services of the MAS to realize personalized accompaniments
intersectoral of these beneficiaries, based in particular on practices
experimental deployed in coordination with CSOs.
Effect 2. To bring to a strategic level the results of new approaches to social work and
field experiments at the sectoral policy dialogue.
The sectoral policy dialogue carried out at the’ regional and national level with an inclusive approach
and multi actors has the ambition of’ to associate the’State and its services, the organizations in charge of the
social protection, economic and social actors, professionals of the’ social intervention and the
civil society (in particular associations and families that take care of the persons in
specific needs). The sectoral dialogue will make it possible to follow the’ progress of the policy
social and’influencer are progressive operationalization on the basis of the experiences of the field and
open reflections and debates.
3 Key principles underpin the’action of the DEFIS project and will be reflected through the approaches
selected operations for the implementation of the two above-mentioned effects :
The’ intersectoral approach consists in mobilizing around people in vulnerable situations a
set of’actors, traditionally public and associative to which to add the private sector,
intervening in different areas. It should make it possible to better meet differentiated needs
vulnerable people and’ be more effective in the support provided.
The inclusive approach which consists in (i) placing the person in a situation of
vulnerability, by strengthening its self-confidence, its autonomy and its ability to act alone or with
others, and (ii) accompany communities, services and policies in a transformation
to welcome diversity
L’intersectionality which allows to take into account in a given context the different factors
of vulnerability that overlap and reinforce inequalities. These factors may relate to
gender, at the’age, at the social status, at the color of skin, at the’ geographical origin etc.
This study is’ within the scope of the’effect 2 of the project. As such, three principles of’intervention
additional will be considered :
learning by’action: the’acquisition of new knowledge is insufficient on its own
to initiate changes in practice. Beyond the training courses developed it is necessary
to give way to the co-construction of knowledge, through practice and coaching and the development of’y
associating reflexive’ exchange times allowing an analytical retreat. Beyond’apprenticeship
intrinsic to the project, it will also rely on the experiments carried out by’ other actors,
including at international level.
representation, accountability, autonomy and independence of civil society : who must be’organized
and’s to ensure that CSOs, active in intersectoral interventions that will be supported and in
the framework of the sectoral policy dialogue effectively carries the voice of the groups whose
they defend rights, by being accountable to their peers and to the law, and by having the guarantee
their freedom of speech and’action, an essential factor in the promotion of rights and a condition for
effective participatory citizenship.
– Inclusion of economic actors and other relevant key actors in interventions
supported intersectoral, to move, in accordance with the objectives of the AMEN Social programme, to
L’assistance to social inclusion, through’employment or’independent, productive and contributory activity.
How to apply
9. Submission of offers
9.1 Composition of offers
The offer will consist of 3 submission files :
A technical file including :
a ) A methodological proposal to carry out this mission with at least understanding
the challenges of the terms of reference and their perspective with regard to the Tunisian context
; the presentation of the methodological framework including study design, selection criteria
Experiences to be documented and first indicative list ( this can be supplemented in
) implementation course, information collection and presentation methods.
b ) This document will be supplemented by the presentation of the expert (s) involved, with for
each :
a curriculum vitae (training, work experience, lists of key publications)
– At least two references from previous consultancies for missions in the sector
social. The sharing of’sample of previous works is appreciated.
c) A work schedule detailing the stages of the advisory mission.
A financial file consisting of’a financial offer in HT in Euros or in TND according to the specificities
specified in’article 7.
An administrative file composed as follows :
A photocopy of the’ ID or passport for each of the experts involved
Proof of the legality of its activity on the basis of the legal framework of its country of’ registration
9.2 Submission of tenders
Tender documents and all correspondence exchanged between the bidder and
HI must be written in French.
The dossier must be sent by email to the following invitation to tender@tunisie.hi.org or filed in
a sealed envelope at the headquarters of HI in Tunisia located at 10 rue du Brazil 1002 Tunis Tunisia, at most
late 10.03.2024, with the mention « Carrying out a benchmarking study on good practices
intersectoral personalized support for social inclusion » in the subject of e-mail or on
the envelope.
9.3 Evaluation of offers
The technical proposals will be analyzed on the basis of the following criteria :
Bidder’s expertise 40%
Quality of the proposed methodology 40%
Implementation schedule 20%
The proposal must be in line with professional standards and international criteria
and will be validated by the sponsor before being applied by the’evaluator. The or the proposals
having a technical score above the minimum level required will be able to be the object of’exchanges
between the sponsor and the bidder with a view to improving the quality of the proposed methodology.
These exchanges can take place before the final decision of’attribution.
Only financial proposals corresponding to technical proposals receiving a note
more than 60% of the points will be evaluated. The’ financial evaluation criteria will take into account
the relevance of the proposed costs, the amount man/day in relation to market prices and the number of
of days budgeted with regard to the effort required’.
The selection will be made within 3 weeks of receipt of the offers. Les
bidders will be informed of the results of the selection electronically.
More information : https://www.hi.org/fr/appels-d-offres#240220