Public Information Assistant [temporary], New York, United States At Department of Global Communications


Closing date: Wednesday, 12 July 2023

Posting Title: PUBLIC INFORMATION ASSISTANT, G5 (Temporary Job Opening)

Job Code Title: PUBLIC INFORMATION ASSISTANT

Department/Office: Department of Global Communications

Duty Station: NEW YORK

Posting Period: 29 June 2023 – 12 July 2023

Job Opening Number: 23-Public Information-DGC-212706-J-New York (O)

United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Organisational Setting and ReportingThis post is located within the Office of the Director in the Communications CampaignsService (CCS) within the Department of Global Communications (DGC), located in New York, USA. The Strategic Communications Division develops and implements strategies for communicating UN messages on priority issues. The incumbent is under the overall supervision of the Director. This position is available for an initial period of six months with the possibility of extension.

Responsibilities

  •  Provides general office support, including on human resource issues; responds to complex information requests and inquiries; processes, drafts and finalizes correspondence, background points and talking points; sets up and maintains files/records, organizes meetings, monitors deadlines, and maintains schedule for the Chief of Service.
  •  Researches, compiles, drafts and edits basic information materials for communication campaigns, in particular supporting digital and multimedia production processes. This includes researching, compiling and presenting basic information for use in the preparation and production of communications products/services; organization of digital assets for distribution; and adaptation of design assets, among other tasks.
  •  Identifies and prepares new material for inclusion in appropriate web pages and social media platforms by researching various information sources for relevant material and crosschecking information with author offices as required; retrieving and downloading pertinent documentation and other information.
  •  Coordinates, compiles, drafts and edits inputs to reports, including official reports on thematic issues and the service’s contribution to reports to the Committee on Information and other official reports.
  •  Manages, updates and further develops internal databases, such as Trello boards with campaign assets; generates a variety of standard and non-standard statistical and other reports from various databases.
  •  Coordinates administrative services, including preparing, monitoring and processing various requisitions, service contracts and payment vouchers, coordinating special assignments and related travel authorizations, etc.
  •  Compiles, summarizes and enters data on programme/project delivery; drafts related status reports, identifying shortfalls in delivery, budget overruns, etc., and brings to the attention of management.
  •  Performs a variety of administrative duties using platforms such as Umoja, eMeets, iNeed, Google Drive (e.g. meeting organization, conference room reservations, office supply and equipment orders, etc.), including preparing and/or processing administrative requests/documents.
  •  Performs other duties as assigned including managing special projects.

CompetenciesProfessionalism: Knowledge of internal policies, processes and procedures related to communication, production and dissemination of public information. Ability to research information from a variety of sources. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

EducationHigh school diploma or equivalent.

Work ExperienceFive years experience in general administrative services, including procurement and support on human resources, is required. Experience in researching and developing basic communications materials is required. Experience with an ERP system, such as UNMOJA, is required. Experience in Adobe Creative Suite and Microsoft applications such as SharePoint, Excel and Word is desirable. Experience working in a front office environment is desirable. Experience supporting high-level officials is desirable.

LanguagesEnglish and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another official United Nations language is desirable.

AssessmentEvaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

  •  This position is available for an initial period of six months with the possibility of extension. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment.
  •  While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post.
  •  This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.
  •  Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application. Having passed the Administrative Support Assessment Test [in English] at the United Nations headquarters, Economic Commission for Africa, Economic and Social Commission for Western Asia, United Nations Office at Geneva, United Nations Office at Vienna, International criminal tribunal for Rwanda or International Criminal Tribunal for the former Yugoslavia may be accepted in lieu of the GGST.

United Nations ConsiderationsAccording to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No FeeTHE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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