Protection Caregiver At International Organization for Migration

Position Title : Protection Caregiver

Duty Station : Doha, Qatar

Classification : General Service Staff, G-5

Type of Appointment: Special short-term graded, with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 23 July 2024

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates

2. Candidates from the following non-represented member states:

Antigua and Barbuda; Barbados; Botswana; Cabo Verde; Comoros; Congo

(the); Cook Islands; Dominica; Fiji; Grenada; Guinea-Bissau; Holy See;

Iceland; Kiribati; Lao People’s Democratic Republic (the); Madagascar;

Marshall Islands; Micronesia (Federated States of); Namibia; Nauru;

Palau; Saint Kitts and Nevis; Solomon Islands; Suriname; The Bahamas;

Tonga; Tuvalu; Uzbekistan; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states.


Under the overall supervision of the Senior Protection Coordinator and Protection Coordinator and the direct supervision and guidance of the Senior Protection Associate – and in close coordination with the respective units and partners in Camp As Saliyah – the incumbent will provide caregiving services for guests with urgent home and personal care assistance needs, including ensuring meaningful access to services for vulnerable population in relation with internal policies, and Standard Operating Procedures (SOPs). In particular, the successful candidate will:

Core Functions / Responsibilities:

1. Provide home caregiving services for elders, medical cases and unaccompanied minors

2. Facilitate transportation for guests with mobility issues to medical clinic (ISOS) appointments or walk ins and note the visit summary.

3. Assist with hygiene and administration of physician-prescribed medications.

4. Dress or redress wounds and assess the healing progress.

5. Provide education to patients and families on proper home health care procedures and strategies.

6. Educate on and support in performing correct administration of self-injectables.

7. Provide public health education and assistance with cleanliness which could in turn reduce the incidence of disease.

8. Coordinate with ISOS Physicians, Physical Therapists, MHPSS, Protection, Medical Referrals, Occupational Therapists, MHD and other healthcare providers in the patient’s care plan.

9. Keep the patient comfortable through palliative care.

10. Recommend activities, or devices that may improve the quality of life for the patient in coordination with specialized medical staff.

11. Prepare administrative reports and program updates as necessary.

12. Support the organization and execution of protection/emergency mobile missions, when needed.

13. Keep a log of assistance provided for medical cases and medication schedule and initial emergency response.

14. Provide caregiving services for children during their parents’ visits to the ISOS clinic or hospitals

15. Take care of children’s physical hygiene and clothing (distribution of goods, facilitation of needs, cleanliness), escorting children to social and/or medical services when necessary

16. Have an overview of the general hygiene and living conditions in accommodation rooms. -Coordinate with US Department of State – CARE contractor (V2X) to ensure the assigned areas (activity room, common spaces, and the residence of the client) are clean, tidy, and sanitized as frequently as required.

17. Look after the safety of accommodated children or medical cases during shifts, including during the night, outside regular working hours, on weekends, and on public holidays. In the event of a crisis or urgency, undertake incident management, inform other staff and/or the Facility Coordinator and follow relevant directives and instructions.

18. Provide daily, weekly, and monthly reports to the direct supervisor.

19. Perform other related duties as assigned.

Required Qualifications and Experience


  • Bachelor’s degree in Nursing and Midwifery, Social Sciences or other related fields from an accredited academic institution with three years of relevant professional experience, or
  • High School diploma with five years of relevant professional experience
  • Valid Medical License is an advantage.


  • Experience with case management for at-risk individuals in an emergency response.
  • Experience in working with Unaccompanied and Separated Children (UASCs).
  • Experience working with vulnerable groups including elderly persons and pregnant and lactating women.


  • Strong interpersonal, counselling and communication skills.
  • Knowledge of protection mainstreaming principles and its application.
  • Knowledge of Psychological First Aid (PFA) and its application.
  • Demonstrated analytical, writing and reporting skills.
  • Solid computer skills (MS Excel, Word and PowerPoint).


IOM’s official languages are English, French, and Spanish.


For this position, fluency in English is required (oral and written)


*Accredited Universities are the ones listed in the UNESCO World Higher Education Database (

Required Competencies


  • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
  • Courage: Demonstrates willingness to take a stand on issues of importance.
  • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators level 1

  • Teamwork develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • **Delivering results:**produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

IOM’s competency framework can be found at this link.
Competencies will be assessed during a competency-based interview.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

How to apply

In order for an application to be considered valid, IOM will only accept applications received through IOM’s Recruitment Platform: IOM Careers (

Interested candidates are invited to submit their applications via Oracle not later than 23 July 2024

Applications may be sent through the links below:

Internal Candidates: View the internal job posting

External Candidates: View the external job posting

Only shortlisted candidates will be contacted.

No Fees: IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training, or other fee).

Posting period:

From 09 July 2024 until 23 July 2024


This position is open to all nationalities. IOM Qatar will facilitate the work visa and residency permit requirements for the selected candidates.


Appointment will be subject to certification that the candidate is medically fit for appointment.


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July 2024