Programme Support Officer at International Organization for Migration

Position Title: Programme Support Officer

Duty Station: Geneva, Switzerland

Classification: Professional Staff, Grade UG

Type of Appointment: Special short-term ungraded, six months with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 15 June 2022

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Internal and external candidates will be considered for this vacancy. For the purposes of this vacancy, internal candidates are defined as staff members holding a regular, fixed-term or short-term graded or ungraded contract, including Junior Professional Officers (JPOs), staff on Special Leave Without Pay (SLWOP), and staff members on secondment/loan released by the Organization, unless otherwise specified in their contract. Staff members holding a regular, fixed-term or short-term graded contract will not retain their contract type if appointed to an ungraded position.


The Department of Operations and Emergencies (DOE), through its two divisions as well as specialized projects and programmes, oversees IOM’s activities on all aspects of migration crises. It coordinates IOM’s participation in humanitarian responses, including L3 emergencies, and provides migration services in emergencies. While also engaging in global processes, the Department provides technical support to field efforts, delivers strategic recommendations on both policy and operational issues and provides guidance to field operations on project development and implementation and inter-agency coordination.

The Policy, Planning and Programme Support (PPPS) unit sits in the DOE Director’s Office (DO). It, brings strategic and institutional coherence across the divisions and with other Departments within the Organization, and hosts the institutional expertise in the areas of Accountability to Affected Populations (AAP), Migration Crisis Operational Framework (MCOF) and the Migrants in Countries in Crisis programme (MICIC). Activities in this area include advancing and communicating Departmental strategic objectives, positions and key messaging externally and internally; producing Departmental materials; fielding requests on IOM’s overall crisis approach; and leading, coordinating or advising on policy/framework/strategy development. The PPPS ensures IOM’s crisis-related activities are adequately represented in whole of Organization contexts and institutional business processes. The PPPS is also the Departmental focal point for various multilateral and multi-stakeholder initiatives including the Global Platform on Internal Displacement (previously GP2.0), the United Nations Network on Migration and the International Migration Review Forum (IMRF).

Under the direct supervision of the Senior Migration Crisis Analyst, the Programme Support Officer will support at different level activities that will contribute to the advancement of Departmental strategic policy priorities and interests both internally and externally, strengthen the Department’s engagement in various regional, UN and other multilateral processes/forums, and support quality control of Departmental products.

They will primarily focus on supporting and assisting the PPPS Unit engagement in global platforms, knowledge management and in the development and quality control of departmental products and capacity building efforts.

Core Functions / Responsibilities:

  1. Support the production and dissemination of tailor-made knowledge products, training and capacity building materials, thematic guidance, policy and strategic documents in thematic areas including IMRF, MCOF, MICIC and the Global Platform on Internal Displacement.
  2. Prepare or support the preparation of various written reports, documents and communications, e.g. drafts sections of internal and external reports, background papers, policy notes, PPT presentations, news desk articles, correspondence, talking points, statements etc.
  3. Provide support in ensuring quality assurance of Departmental materials, providing methodological support to colleagues as needed in the preparation of material and lending expertise to bring such materials to production, in collaboration with the publications unit.
  4. Assist the PPPS unit to strategically engage in policy processes and institutional approaches, particularly those relating to IMRF, MCOF, MICIC and the Global Platform on Internal Displacement.
  5. Help conceptualize meetings, events and retreats. Prepare and manage all logistical arrangements, ensure note taking and support DOE’s follow up on action points.
  6. Support knowledge management within the Department and ensure the creation and maintenance of SharePoint pages, website and intranet update etc.
  7. Support in the preparation of social media and promotional material, including ensuring the creative design and lay-out of external documents for an external audience and prepare products that strengthen DOE’s virtual identity.
  8. Provide administrative, reporting and monitoring support for projects as needed.
  9. Perform such other duties as may be assigned.

Required Qualifications and Experience:


  • Master’s degree in Political Science, International Relations, Humanitarian Affairs, International Affairs, Law, Publications Development Studies, Communications or a related field from an accredited academic institution with two years of relevant professional experience; or
  • University degree in the above fields with four years of relevant professional experience.


  • Good knowledge of the broad range of migration related subject areas dealt with by the Organization and experience in the field of emergency response and humanitarian assistance with the UN, international organizations and non-governmental organizations;
  • Previous experience working with IOM is an asset, including time spent in a crisis preparedness and response field environment;
  • Solid English language writing and editing experience;
  • Experience in the organization of meetings, trainings and events;
  • Practical experience of how-to multi-task, prioritize and work independently.


  • Strong academic or professional background in research and analysis;
  • Proficient in the use of Microsoft Office products particularly SharePoint and Teams and other software used for presentations including Excel, Word, Powerpoint, Publisher, Adobe, etc.
  • Strong organizational and planning skills;
  • Excellent writing and editing skills with a proven track record;
  • Demonstrated ability to communicate with a wide variety of audiences;
  • Proven capacity in problem-solving and creative thinking;
  • Ability to work effectively, accurately and concisely, including when working against sudden, tight and demanding deadlines; and
  • Published materials are an asset.


IOM’s official languages are English, French and Spanish.

External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (French, Spanish, Arabic, Russian or Chinese).

For all applicants, fluency in English is required (oral and written). Working knowledge in French and/or Spanish language is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.


Accredited Universities are the ones listed in the UNESCO World Higher Education Database (

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these three values:

  • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

IOM’s competency framework can be found at this link.

Competencies will be assessed during a competency-based interview.


Internationally recruited professional staff are required to be mobile. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

How to apply

Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system, by 15 June 2022 at the latest, referring to this advertisement.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information please refer to:

Posting period:

From 02.06.2022 to 15.06.2022

No Fees:

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

Requisition: CFA 2022 29 Programme Support Officer (UG) Geneva, Switzerland (57606447) Released

Posting: Posting NC57606448 (57606448) Released

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