Programme Support Officer At International Organization for Migration

Position Title: Programme Support Officer

Duty Station: Pristina, Kosovo (Ref: UNSC Res.1244 (1999))

Classification: Professional Staff, Grade P2

Type of Appointment: Special short-term graded, 6 months with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 04 December 2022

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.


Established in 1951, the International Organization for Migration (IOM), the UN Migration Agency, is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Under the direct supervision of the Chief of Mission (CoM), and in close collaboration with the relevant units at country and regional level, as well as regional programme support specialists, the Programme Support Officer will support the Country Office (CO) with programme development and implementation, monitoring and evaluation (M&E), reporting and donor liaison.

Core Functions / Responsibilities:

  1. Analyse migration trends and upcoming issues of relevance, donor priorities and funding opportunities, and contribute to the conceptualization of IOM’s programmes aligned with the strategic objectives of the CO.
  2. Coordinate drafting of project proposals and concept notes in coordination line with the relevant project managers, resource management staff, IOM policies, standards and other relevant IOM units, internal procedures, including Project Information and Management Application (PRIMA), and assist the CO in resource mobilization efforts.
  3. Check that developed projects comply with IOM and donor requirements for M&E including assisting in establishing the project/programme logic and adequately planning and budgeting for monitoring activities, results, financials, and risks and for evaluation.
  4. In close collaboration with Project Managers, Resource Management Officer (RMO), operational teams and implementing partners, facilitate compliance with IOM monitoring requirements, including M&E plans and tools, and use of PRIMA, for gathering and utilizing quality data in reporting on performance and results of programme/projects, in line with IOM and donor reporting requirements.
  5. Contribute to and coordinate timely and accurate preparation and submission of project reports in line with IOM’s and donor’s requirements. Draft periodic and activity-specific reports from the CO and contribute to UN Kosovo Team reports, as required.
  6. Ensure proper management of proposals and reports in IOM’s electronic PRIMA.
  7. Draft notes, briefs, factsheets, and other information and visibility products and resource mobilization tools.
  8. Research, draft and review other documents necessary for project development, reporting, and donor liaison purposes.
  9. Support project management by following up on the operational, performance, administrative,and financial aspects of new and ongoing projects, including activation, processing, endorsement, monitoring data and records-keeping and submissions in line with IOM, donor, and UN requirements, monitoring data, monitoring and donor, and evaluation report.
  10. Support knowledge management and ensure accurate and pertinent records of all correspondence, project cycle files (project development, monitoring, reporting, evaluation), relevant databases including PRIMA, and administration information.
  11. Guide and encourage processes for internal learning and reflection, including for identifying key performance and learning questions, indicators and parameters for monitoring performance and achievements of programmes/projects, for comparing it to purposes and targets, and for preparing evaluations and using evaluation findings.
  12. Based on rolling analysis of M&E findings and reporting on performance of programming, provide recommendations on options aimed at enhancing effectiveness and efficiency, and achieving maximum strategic programme responsiveness as well as accountability to beneficiaries.
  13. Contribute to, and coordinate, CO strategies, programme strategies and methodologies for strategy development, monitoring and review through a consultative process with senior management and program staff, and coordinate distribution to donors, authorities, partners, other UN agencies and stakeholders.
  14. Perform such other duties as may be assigned.

Required Qualifications and Experience:


  • Master’s degree in international relations, law, social, political or economic sciences or a related field from an accredited academic institution with two years of relevant professional experience; or
  • University degree in the above fields with four years of relevant professional experience.


  • Proven experience in migration related research activities and drafting strategic and policy documents;
  • Progressive experience in results-based project development and management, including monitoring and evaluation and reporting;
  • Minimum two years of relevant professional experience in the field of migration;
  • Experience in liaising and engaging with governmental authorities, donors, international and civil society organizations and other stakeholders at senior level.


  • Ability to maintain accuracy & confidentiality in performing responsibilities.
  • Good understanding of the migration dynamics in the region;
  • Excellent writing skills; analytical and creative thinking and time management;
  • Proven interpersonal and intercultural skills with an attention to detail.
  • Ability to work under minimum supervision
  • Demonstrated proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint is required;
  • Excellent communication and team-building skills with a track record in coordination and building trust with diverse stakeholders.


IOM’s official languages are English, French, and Spanish.

External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (Arabic, Chinese, French, Russian, or Spanish).

For all applicants, fluency in English is required (oral and written). Working knowledge of Albanian and/or Serbian is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.


Accredited Universities are the ones listed in the UNESCO World Higher Education Database (

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these three values:

  • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

  • Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
  • Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
  • Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

IOM’s competency framework can be found at this link.

Competencies will be assessed during a competency-based interview.


Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

How to apply

Interested candidates are invited to submit their applications HERE via PRISM, IOM e-Recruitment system, by 04 December 2022 at the latest, referring to this advertisement.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information please refer to:

No Fees:

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

Requisition: SVN 2022 322 Programme Support Officer (P2) Pristina, Kosovo (Ref: UNSC

Res.1244(1999)) (57850598) Released

Posting: Posting NC57850599 (57850599) Released

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