Programme Policy Officer (Cash Based Transfers) CST II, Johannesburg, South Africa, Johannesburg, South Africa At United Nations World Food Programme (WFP)

Closing date: Friday, 4 August 2023

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.


The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to end global hunger. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

In emergencies, WFP gets food to where it is needed, saving the lives of victims of war, civil conflict and natural disasters. After an emergency, WFP uses food to help communities rebuild their shattered lives. Present in nearly 80 countries, the organization has the global footprint, deep field presence and local knowledge and relationships necessary to provide access to nutritious food and contribute to the lasting solutions, especially in many of the world’s most remote and fragile areas. We manage an operating budget of approximately $5.9 billion each year, distributing 12.6 billion rations to those most in need. We reach an average of 80 million people with food assistance in around 80 countries each year. The World Food Programme office in Johannesburg is a Regional Office coordinating and supporting the delivery of humanitarian assistance to 12 Southern Africa countries including, Mozambique, Zimbabwe, Zambia, Namibia, Lesotho, Eswatini, Tanzania, Botswana, Malawi, Madagascar, Democratic Republic of Congo, Congo Brazzaville.

For more on WFP and what we do, please go to : UN World Food Programme (WFP)


RBJ continues to support the roll out and expansion of Cash Based Transfers throughout the region, providing both direct support to Country Offices on all aspects of cash transfer through the Design, Delivery and Assurance components of the Project Management Cycle. Beneficiary Management (BM) is of key concern, as WFP further invests in the relevant processes and assurances to improve it’s own systems and approaches. BM is also an important component of the support WFP provides to governments under the aegis of social protection.


The primary purpose of this assignment is to support country offices in the design, delivery and assurance of CBT operations to effectively meet food and essential needs, including through digital beneficiary management & digitalisation processes, and consistent with corporate policies and guidelines. The role will also contribute to policy guideline development as required and establish and maintain key regional partnerships with relevant stakeholders.

The post requires extensive travel and reports to the Team Leader, Social Protection and CBT.

KEY ACCOUNTABILITIES (not all-inclusive)

  •  Advise Country Offices on the design, delivery and assurance of CBT operations in close cooperation with other relevant CBT functions at the regional and country office level (Supply Chain, Procurement, IT, Finance, Legal, M&E and RAM).
  •  Support Country offices in the design of operational plans, risk registers and related SOPs for BM & CBT.
  •  Support Country Offices in engagement with complementary actions/ systems strengthening for digital BM or CBT-related functions in Social Protection.
  •  Support the selection and contracting processes for FSP procurement ensuring appropriate controls are in place and in line with corporate standards.
  •  Support learning and capacity building on CBT operations and BM.
  •  Identify and build productive regional partnerships with counterparts amongst government and other national organizations, UN agencies, NGOs and private sector.
  •  Represent WFP in the Regional Cash Working Group to ensure a closer coordination with other stakeholders, when required.
  •  Advise on the incorporation of gender, protection, data protection and Accountability to Affected Populations principles to ensure inclusive, participatory and equitable programming.
  •  Contribute to formulation and implementation of corporate CBT and BM strategies, business models and solutions to meet operational requirements including through advocacy on Country Office needs & interests as well as risks and lessons learned.
  •  Coordinate and harmonize Digitalization efforts with other stakeholders, including IT.
  •  Coordinate digital Beneficiary Management initiatives at the regional level and provide programmatic advice on global guidance on data privacy and related topics.
  •  Act as the programmatic digital Beneficiary Management focal point for COs on queries related to implementation of digitized food assistance Programmes, ensuring that corporate programmatic guidance is taken into account.
  •  Undertake other assigned tasks, as required.


Capability Name

Description of the behaviour expected for the proficiency level

Programme Lifecycle & Food Assistance

Displays ability to identify the main hunger problem at the national or subnational level to design and implement context-specific programmes that integrate complex analysis and the full range of food assistance tools.

Transfer Modalities (Food, Cash, Voucher)

Demonstrates ability to analyse and consolidate quantitative and qualitative information from different sources (e.g., market studies) to inform transfer modality selection and programme development.

Broad Knowledge of Specialized areas (i.e. Nutrition, VAM, etc.)

Demonstrates the ability to interpret basic data in the context of WFP specialised fields to contribute to technical programme design, implementation and monitoring.

Emergency Programming

Displays ability to translate understanding of programme principles in emergencies and protracted conflict situations into relevant, effective, and context specific approaches.

Strategic Policy Engagement w/ Government

Develops thorough recommendations using multiple inputs (e.g., government counsel, research, own experience) to strengthen national or subnational entities and government owned food and nutrition security programmes.


Education: Advanced University degree in International Affairs, Economics, Nutrition/Health, Agriculture, Environmental Science, Social Sciences or other field relevant to international development assistance, or First University Degree with additional years of related work experience and/or trainings/courses.

Experience: 3-5 years experience working in CBT and BM essential, and 1-2 years at a regional level desired. Strong understanding of WFP’s operations on the ground and of the different programmatic areas at the CO level. Ability to engage and influence external/internal stakeholders. Experience mainstream key gender, protection and AAP principles into CBT programming. Openness to innovation and learning

Language: Fluency (level C) in English language and in French and/or Portuguese

Knowledge and Skills

  •  Strong project and change management skills
  •  Experience leading multidisciplinary teams from different functional area
  •  Strong communication skills

WFP Leadership Framework: Common Standards of Behavior

These are the common standards of behaviour that guide HOW we work together to accomplish our mission.

  •  Leads by Example with Integrity – Lives the WFP values and shows humanity and integrity by role modelling care for others
  •  Drives Results and Delivers on Commitments – Delivers on commitments and adapts readily to change
  •  Fosters Inclusive and Collaborative Teamwork – Is inclusive and collaborative, and contributes to a culture of learning and personal growth
  •  Applies Strategic Thinking – Demonstrates commitment to gather perspectives, analyse options and risks, and propose new ways of doing things
  •  Builds and Maintains Sustainable Partnerships – Builds and nurtures external partnerships and collaborates with partners to deliver common objectives

Different expectations of behaviour are defined depending on your grade and role/responsibilities within WFP.


  •  Experience managing CBT operations and digital BM including coordination with internal and external stakeholders.
  •  Experience designing, setting up and implementing CBT operations in WFP Country Offices or supporting operations from the regional level.
  •  Experience working with digital BM systems.
  •  Experience in developing and managing relationships and national capacity building initiatives with UN agencies, NGOs, private sector and/or government organizations.
  •  Experience providing technical advice and operational support at the regional level.
  •  Experience in supervising staff.

Why Work With Us

This is an opportunity for an exciting and challenging position in a multi-cultural and interdisciplinary team, based in a unique location, on a topic with high relevance. In addition, we offer: ➡️Meaningful and impactful careers: Our day-to-day work makes a difference in the lives of the people we serve

➡️Continuous learning and training: We provide learning tools for our staff to continually develop their careers

➡️Multicultural and stimulating work environment: We encourage gender and cultural diversity to make our teams stronger

Reminders before you submit your application

  •  We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, language skills and UN Grade (if applicable)
  •  Once your profile is completed, please apply, and submit your application
  •  Please make sure you upload your professional CV in the English language
  •  Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
  •  Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
  •  Please contact us at in case you face any challenges with submitting your application
  •  Only shortlisted candidates will be notified


This Vacancy Announcement will close on 03 August 2023.



WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.


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