Practice Manager, Dakar, Senegal At The World Bank

Closing date: Sunday, 11 June 2023

Practice Manager

Job #: req22781

Organization: World Bank

Sector: Infrastructure

Grade: GH

Term Duration: 4 years 0 months

Recruitment Type: International Recruitment

Location: Dakar,Senegal

Required Language(s): English, French

Preferred Language(s): Closing Date: 6/11/2023 (MM/DD/YYYY) at 11:59pm UTC


Do you want to build a career that is truly worthwhile? The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty and promoting shared prosperity. The World Bank Group comprises the International Bank for Reconstruction and Development (IBRD), the International Development Association (IDA), the International Finance Corporation (IFC), the Multilateral Investment Guarantee Agency (MIGA) and the International Center for the Settlement of Investment Disputes (ICSID). IBRD and IDA are together referred to as The World Bank. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, Visit

Infrastructure Practice Group

Globally, 840 million people live more than 2 kilometers from all-weather roads, 1 billion people lack electricity, and 3 billion people lack Internet access. Access to basic infrastructure services is critical for creating economic opportunities for the poor. The Infrastructure (INF) Practice Group within the World Bank is charged with developing sustainable solutions to help close infrastructure gaps in developing and emerging economies. The INF Vice Presidential Unit (VPU) currently consists of four global practices (GPs): Energy & Extractives (EEX), Transport, Digital Development (DD) and Infrastructure Finance, PPPs and Guarantees (IPG).

The Digital Development (DD) Global Practice plays a critical role in enabling the achievements of the Twin goals and the Sustainable Development Goals. Digital technologies are transforming firms, governments and people’s lives; and with the digital economy growing at a rate significantly higher than that of the global economy, it offers emerging economies a unique opportunity to leapfrog traditional paths for development through digital solutions.

Collaborating across technical, geographic and institutional boundaries, the DD team helps design and deliver digitally-enhanced solutions aimed at harnessing the full potential of digital transformation. This requires decisive policy action to mobilize private investment, promote competition in digital markets and support the rollout of infrastructure in commercially unviable areas. It also entails working with client countries to develop digital platforms, strengthen data protection against privacy and cybersecurity risks, and leverage the potential of digital technologies to enhance environmental sustainability.

The DD Global Practice has been led by a Director supported by several Practice Managers and Program Managers (PMs) with specific regional responsibilities and global responsibilities. This Practice Manager will manage the delivery of DD’s programs in the Central and Western Africa region (AFW), and report to the DD Director. In addition, the selected DD PM for AFW will have a dotted-line reporting relationship to the Regional Director (RD) for Infrastructure for AFW and be part of his management team.

Western and Central Africa Region

Home to about half a billion of Africa’s people, Western and Central Africa (AFW) is a geographically, culturally and economically diverse region of 22 countries stretching from Mauritania in the northwest to Chad in the northeast and down to the Republic of Congo in the south. It includes both some of the poorest and most conflict affected countries on the continent (Central African Republic, Mali, Chad, Burkina Faso and Niger) as well as sophisticated lower middle-income countries (like Ghana, Senegal and Cote d’Ivoire) and upper-middle income countries (like Gabon). Development challenges across the region are enormous: only 49% of Sub-Saharan Africa’s population has access to electricity, connection levels to digital broadband — though growing — remain low and rural populations often live far from all-season roads.

Duties and Accountabilities

The PM will collaborate across technical, geographic and institutional boundaries to help design and deliver development solutions to a diverse range of clients, while supporting global knowledge flows that share knowledge and practical development experience with other countries, assuring that lessons from outside the region are reflecting in the Bank-supported programs.

The PM is a member of the Regional Management Team. The PM is also a member of the DD GP Leadership Team which sets the strategic global direction, which includes membership in the DD GP Talent Board to oversee the strategic staffing, career development and deployment of DD staff across the Bank.

More specifically, the PM is responsible for the following areas: Solutions and Results to Clients:

  •  Leads her/his team to deliver the GP’s key strategic priorities and specific activities, including managing the quality of portfolio and ASA in the region, working closely with the CMUs, regional INF director, INF Program leaders, and ensures alignment with the WBG Strategy and Country Partnership Framework.
  •  Draws on global thought leadership and implementation know-how to ensure high impact solutions; provides focused, evidence-based and just-in-time analytical insights to clients with a view to inform better decision making.
  •  Builds and maintains a balanced portfolio of innovative, cost-effective and demand-driven products and services.
  •  Ensures quality of pipeline and portfolio operations and ASA.
  •  Works in partnership with other PMs in the Infrastructure Practice Group and the Regions as well as with other GPs, IFC, MIGA to find tailored solutions to complex development challenges.
  •  Accountable for delivering high-quality and timely results.
  •  Creates partnerships with other donors working in the DD space as well as private sector and technology leaders as well as academic institutions.

People/Talent Management:

  •  Models exemplary WBG leadership values and managerial behaviors and reinforces these qualities in own team and staff.
  •  Drives and inspires technical excellence within the team and the GP by creating an environment of learning and innovation that attracts and develops the best talent reflective of the diversity of our clients.
  •  Supports GP management in developing and implementing appropriate strategies for global staffing, deployment, talent and performance management.
  •  Manages DD staff, and agrees on respective responsibilities and work programs.
  •  Drives increased decentralization of staff within budget parameters. Mentors Washington and field-based staff, being responsive to staff requests, and ensuring they remain well connected with the rest of the team.
  •  Attract new talent to match the growth and changing nature of the agenda.

Knowledge Management and Partnerships:

  •  Responds to global, regional and national challenges and opportunities in the broader DD area. Ensures that the GP is at the forefront of the development debate and contributes to the global dialogue on DD.
  •  Contributes to international fora on DD matters, in coordination with the DD Director and other PMs.
  •  Develops close partnerships with donor agencies, international organizations and other development partners active in the DD area.
  •  Strengthens the analytical base of the unit’s work and fosters partnership with leading global institutions and experts, ensures timely flow and capture of knowledge and expertise so that clients receive the highest quality support and knowledge they need, when and where they need it.
  •  Promotes innovative and cross-cutting research, as well as the dissemination of technical and experiential knowledge and learning.
  •  Instills a culture of evidence-based, yet client-tailored engagement for highest development impact.

Resource Management:

  •  Manages within available budget constraints, restructures unit as needed and establishes funding priorities.
  •  Provides leadership in fundraising efforts.
  •  In consultation with relevant stakeholders within the WBG, decides on the best use of internal and external resources for maximum client and developmental impact.
  •  Is accountable for delivering the agreed upon work program through cost-effective use of resources (human and budget) within the agreed parameters and in compliance with internal controls and policies, and ensures timely delivery and overall quality of the GP’s outputs.

Selection Criteria

  •  Masters or PhD degree in economics, public policy, private sector development, technology, telecom engineering, or another relevant field.
  •  At least 12 years of relevant experience in positions of increasing complexity and responsibility. Experience working for telecoms operators, digital consultancies or telecoms regulators would be a particular advantage.
  •  Excellent operational skills covering policy lending (IPF/P4R/DPF) and ability to lead complex policy dialogue.
  •  Excellent leadership and supervisory skills with established track record managing multi-location and virtual teams.
  •  Strong operational and development experience and track record, including experience in more than one world region.
  •  Technical knowledge and experience in one or more of the DD areas described above is desirable, though solid managerial and influencing skills are at a premium for this position.
  •  Demonstrated in-depth experience and track record of results and successfully working across practices, disciplinary and institutional boundaries.
  •  Ability to influence dialogue and policy on DD and its use in other sectors without direct control or authority.
  •  Strong sense of strategy, including ability to prioritize and exit activities and engagements; track record in streamlining and rationalizing product offerings.
  •  Good partnership experience, including involving multiple stakeholders – both public and private – in building collaborative alliances for results.
  •  Experience in applying practice know-how and effective policy dialogue to achieve development results.
  •  Strong written and oral communication skills in English and French with proven experience in dealing with the media, external stakeholder and expert groups.

WBG Leadership Values and Managerial Behaviors:

  •  Leadership of Self: Role model the change and values for WBG; Demonstrate courage of convictions, ownership and self-mastery within the organization in accordance with our values
  •  People Leadership: Lead and inspire staff to perform and deliver for better results; Help others achieve their fullest potential through coaching and mentorship
  •  Collaborative Leadership: Be mutually accountable for entire WBG’s corporate targets and success; Work across WBG and with clients and partners to achieve better results
  •  Client Solutions Leadership: Be the leading provider of development solutions for country clients; Provide leadership in both knowledge generation and knowledge sharing
  •  Decisive Leadership: Take informed risks and make decisions in a transparent manner resulting in transformative impact for clients; Commit to decisions once they have been made

WBG Managerial Competencies

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.


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