Operations Officer (Camp Coordination and Camp Management (CCCM)) At International Organization for Migration (IOM)

Position Title: Operations Officer (Camp Coordination and Camp Management (CCCM))

Duty Station: Maiduguri, Nigeria

Classification: Professional Staff, Grade P2

Type of Appointment: Special short-term graded, six months with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 02 August 2022

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity.

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

  1. Internal candidates
  2. Candidates from the following non-represented member states:

Antigua and Barbuda; Aruba (Netherlands); Botswana; Cabo Verde; Comoros; Congo (the); Cook Islands; Cuba; Curaçao; Fiji; Grenada; Guinea-Bissau; Guyana; Holy See; Iceland; Kingdom of Eswatini; Kiribati; Lao People’s Democratic Republic (the); Latvia; Madagascar; Marshall Islands; Micronesia (Federated States of); Montenegro; Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Saint Vincent and the Grenadines; Samoa; Sao Tome and Principe; Seychelles; Solomon Islands; Suriname; The Bahamas; Timor-Leste; Tonga; Tuvalu; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states.


Under the overall supervision of the Emergency Coordinator/Head of Sub-Office (EC), and the direct supervision of the Project Officer (Camp and Displacement Management), and in close coordination with the Camp Coordination and Camp Management (CCCM) Sector Working Group Coordinator, the successful candidate will contribute to the strengthening of the IOM camp management programme in Northeast Nigeria.

To achieve this, the Operations Officer (CCCM) shall assist with the following: camp management activities including establishing/reinforcing effective and representative camp governance structures; beneficiary participation in decision making and implementing camp activities; data collection, service monitoring, information management systems and feedback systems; effective communication with the camp population; and the operation, care and maintenance of relevant camp infrastructure.

Core Functions / Responsibilities:

  1. Provide technical inputs for the development/update of an IOM camp management strategy for Camps, Host Communities and Returnee areas.
  2. Supervise IOM camp management field teams on a daily basis and ensure close follow up implementation of activities at field/camp level.
  3. Actively follow-up on gaps and needs reported in Internally Displaced Persons (IDP) sites, including consistent and structured referrals to the other Sectors and partners.
  4. On behalf of the IOM camp management unit, participate in the CCCM Sector Working Group (SWG), Community Engagement SWG, technical working groups as well as other coordination mechanisms as required.
  5. Assist in strengthening the capacity of camp committee members, who are acting as representatives of the camp population, with a specific technical or cross-cutting sector focus and cutting across agencies, such as Protection, Shelter, Water Sanitation & Hygiene (WASH), etc. Encourage representation of persons with specific needs, including but not limited to the elderly, women, youth and persons with disability. Contribute to the development of the capacity of these committees and interest groups through training, focus group discussions, peer sessions and dialogue sessions to better self-identify gaps and needs in regard to humanitarian services.
  6. Support IOM field staff in facilitating and coordinating meetings and dialogue sessions with community representatives, local officials and other humanitarian actors.
  7. Check that camp management two-way feedback procedures and complaints mechanisms are in place, and forums are developed for the camp population to contribute and be listened to.
  8. Encourage community self-sustenance through care groups for persons with specific needs and the promotion of Income Generation Activities in close collaboration with the IOM Livelihoods unit.
  9. Identify and make recommendations to ensure gaps in assistance to beneficiaries are filled, and guide field teams to avoid duplication of activities by conducting regular and systematic monitoring of service delivery in the camps, drawing the attention of stakeholders and partners to overarching needs, notably supporting camp management field teams in service monitoring across sectors in the camp to gain and share a holistic understanding of services and standards in the camp.
  10. Provide information and guidance in identification and formalization of roles and responsibilities between agencies providing services in the camps as a crucial function to addressing gaps and helping to avoid misunderstandings.
  11. Guide field teams in establishing and maintaining up to date camp population databases that reflect births, deaths, arrivals, departures and other fluctuations in the population, in close coordination with the Displacement Tracking Matrix (DTM) unit.
  12. Supervise and/or monitor IOM Site improvement interventions and coordinating partners in the setup of new IDP sites.
  13. Monitor and provide technical guidance for the installation and/or maintenance ofIOM-operated structures such as drainage facilities, reception centres, safe spaces, shelters, WASH facilities and community centres.
  14. Coordinate with State Emergency Management Agency (SEMA)/ National EmergencyManagement Agency (NEMA) and Local Authorities on environmental protection matters in and around the camps.
  15. Produce regular reports regarding the implementation of IOM camp management activities; document constraints and provide information on future programs’ developments. Actively participate in reporting to the CCCM Sector Working Group.
  16. Implement appropriate safety and security procedures related to the protection of IOM staff, its assets and operations. Check that all relevant security information is properly disseminated.
  17. Undertake duty travel to ensure the smooth implementation of all the tasks mentioned above in all field locations where IOM is implementing CCCM activities.
  18. Perform such other duties as may be assigned.

Required Qualifications and Experience:


  • Master’s degree in International Affairs, Development Studies or a related field from an accredited academic institution with two years of relevant professional experience; or
  • University degree in the above fields with four years of relevant professional experience.


  • Minimum of two years’ experience in the humanitarian sector;
  • Experience in a Camp Coordination and Camp Management related field, particularly Emergency Response and Disaster Management; preferably in African region;
  • Certification as Camp Coordination and Camp Management Trainer highly advantageous as well as Camp Management capacity building experience desirable;
  • Field experience in Operations, programme coordination, implementation and evaluation, preferably in natural disaster or post conflict situations;
  • Experience in post-conflict/emergency zones and in working in a high-risk environment, and project;
  • Experience with the budgetary and administrative aspects of project implementation, preferably with IOM;
  • Experience in liaising with governmental authorities and local communities, as well as national and international institutions, preferably within the United Nations Common System and the International Humanitarian Field.


  • Strong organizational and editorial skills;
  • Ability to understand the Organization’s structure and portfolios;
  • Ability to work effectively and harmoniously in a team of colleagues of varied cultural and professional backgrounds;
  • Proven ability to produce quality work accurately and concisely according to set deadlines;
  • Practical experience of how-to multi-task, prioritize and work independently.


IOM’s official languages are English, French, and Spanish.

External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (French, Spanish, Arabic, Russian or Chinese).

For all applicants, fluency in English is required (oral and written). Working knowledge of French and/or Spanish is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.


Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these three values:

  • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

  • Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
  • Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
  • Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

IOM’s competency framework can be found at this link.


Competencies will be assessed during a competency-based interview.


Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

How to apply

Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system, by 02 August 2022 at the latest, referring to this advertisement.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information please refer to: www.iom.int/recruitment

Posting period:

From 20.07.2022 to 02.08.2022

No Fees:

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

Requisition: SVN 2022 206 Operations Officer (Camp Coordination and Camp Management (CCCM)) (P2) Maiduguri, Nigeria (57677384) Released

Posting: Posting NC57677385 (57677385) Released

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