National Consultant – e-Learning expert, Kyiv, Ukraine At Unicef

Closing date: Tuesday, 25 July 2023

National Consultant – e-Learning expert

Job no: 562392

Position type: Consultant

Location: Ukraine Division/Equivalent: CEE/CIS

School/Unit: Ukraine

Department/Office: Kyiv, Ukraine

Categories: Education, Social Policy

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, hope

How can you make a difference?

Background: Since the beginning of the conflict in eastern Ukraine, UNICEF has been working to implement key commitments to meet the humanitarian needs of children, in particular access to education and psychological assistance, and the creation of comfortable conditions for the life of every child. In this regard, UNICEF is actively cooperating with the central executive authorities of Ukraine, including the Ministry of Social Policy of Ukraine.

Since February 24, 2022, when the Russian Federation launched a full-scale war in Ukraine, the majority of the population of Ukraine has been displaced within the country or beyond its borders. Thus, most families with children have lost the opportunity to receive offline social services. The need of Ukrainian families to receive social services online has significantly increased.

In order to ensure all the rights and needs of children in the conditions of war in Ukraine, UNICEF began cooperation with the Ministry of Social Policy of Ukraine in developing digital systems that should simplify the process of providing certain types of services to families with children. A case Management and a Children Data Bank system would be developed for this purpose. It is also planned to develop other systems that will simplify the process of obtaining social services.

In turn, the Ministry of Social Policy of Ukraine has already begun work on the digitalization of certain types of social services. Among other projects, the Unified Information System of the Social Sphere (UISSS) was developed, which is a single integrated information and analytical system of the social sphere, designed for the accumulation, storage and automated processing of information on social protection / social support of the population. The system development considers the latest information and management technologies, unified modern standards for the quality of service to citizens, and the possibility of developing effective organizational and structural solutions.



# of w/days

Deliverable 1. An analytical report on the available e-learning/learning tools and an e-learning/learning strategy (internally for employees of the Ministry of Social Policy and the Information and Computing Center State Enterprise and externally for users of systems administered by the State Enterprise)

July 3, 2023


Deliverable 2. A detailed plan for the implementation of e-learning, training programs for piloting in select regions, and a report on the piloting of select programs.

August 7, 2023


Deliverable 3. A developed system of continuous distance learning and professional development with a report on the automation of monitoring processes to ensure the effectiveness and periodicity of training. Future system will be agreed upon by the Ministry of Social Policy, UNICEF and the expert.

September 18 , 2023


Deliverable 4. Report with a compilation of available educational materials into educational courses/blocks/topics and recommendations for optimization.

October 30, 2023


Deliverable 5. Development of new content for three specific streams of e-learning. Streams and contents will be agreed upon by the Ministry of Social Policy, UNICEF and the expert.

December 6, 2023


Sub-total: 130

To qualify as an advocate for every child you will have…

Minimum requirements: Education [specify disciplines]

Bachelor’s degree

Education, Social and behavioral sciences, Management, Social work, Information Technology or any other relevant field.

Professional experience [number of years, relevant to the assignment, other specifics]

  •  A minimum of 3 years in the development of short-term/long-term courses and training programs
  •  Experience in implementing distance/e-learning
  •  Experience in automating the learning process
  •  Experience in developing educational content
  •  Experience in developing courses for IT and/or social sector will be an advantage



Advanced [C1]


Intermediate [B1]

Skills and competencies

  •  excellent understanding of how to make an online training course high-quality and effective;
  •  understanding the features of distance/electronic learning;
  •  high level of creativity;
  •  high analytical abilities;
  •  attention to details;
  •  effective communication skills and the ability to interact with a wide range of interested parties;
  •  good time management skills and the ability to achieve the best results in a short time.

For every Child, you demonstrate…

UNICEF’s values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS).

To view our competency framework, please visit here.

Please provide an all-inclusive financial proposal to carry out the deliverables listed above.

i Costs indicated are estimated. Final rate shall follow the “best value for money” principle, i.e., achieving the desired outcome at the lowest possible fee. Consultants will be asked to stipulate all-inclusive fees, including lump sum travel and subsistence costs, as applicable.

Payment of professional fees will be based on submission of agreed deliverables. UNICEF reserves the right to withhold payment in case the deliverables submitted are not up to the required standard or in case of delays in submitting the deliverables on the part of the consultant.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.


Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.

Advertised: Jun 26 2023 FLE Daylight Time

Application close: Jul 25 2023 FLE Daylight Time

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  •  Closes Jul 25 2023National Consultant – e-Learning expert in Ukraine

    UNICEF is looking for a National Consultant –e-Learning expert in the digital department to support the Ministry of Social Policy of Ukraine in the development of electronic systems/subsystems/modules and electronic services to simplify the process of obtaining social services. With the support of a National Consultant –e-Learning expert, UNICEF plans to support the Ministry of Social Policy of Ukraine in the development of distance/e-learning for employees of the Ministry of Social Policy of Ukraine, as well as other interested parties. The consultant is expected to develop the necessary learning content for distance/e-learning for Ministry of Social Policy and State Enterprise Information and Computing Center employees, as well as users of UISSS subsystems (i.e., social workers, regional authorities, etc).


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