Multichannel Fundraising Manager (M/F)–Paris/Clichy At International Solidarities

Desired start date: 06/17/2024

Duration: CDI

Location : Solidarités International headquarters, Clichy with some field trips


SOLIDARITES INTERNATIONAL (SI) is an international humanitarian aid association which, for more than 40 years, has provided relief to populations victims of armed conflicts and natural disasters by responding to vital needs, drinking, eating and shelter. Particularly committed to the fight against diseases linked to unsafe water, the leading cause of death in the world, SI implements through its interventions expertise in the field of access to drinking water, sanitation and promotion hygiene but also in the essential aspect of food security and means of existence. Present in around twenty countries, the SI teams – 2,000 people in total made up of expatriates, national staff, permanent staff at headquarters, a few volunteers, etc. – intervene with professionalism and commitment while respecting cultures.


Within the development and communication department and under the supervision of the head of the fundraising department, the multichannel fundraising manager’s mission is to implement fundraising activities in order to enable the association to continue its growth through its private fundraising.

He/she works within the development and communications department, made up of the communications department and the fundraising department.

Placed under the supervision of the head of the collection department and accompanied by an assistant, he/she manages the operational monitoring of offline campaigns & takes part in the development of the collection strategy of funds of the association which aims to continue the growth of the number of private donors of SOLIDARITES INTERNATIONAL and to maintain their solid level of loyalty.

Its role is to ensure the smooth running of the association’s marketing development plan and the donor cycle: recruitment, consolidation, loyalty, reactivation of donors.

He/she manages paper mailings (excluding newspapers) for loyalty and prospecting and that of street and door-to-door collection missions (Face to face). He/she works in close collaboration with the second multi-channel collection manager.

He/she is in permanent contact with the marketing agency which supports SOLIDARITES INTERNATIONAL and the various service providers face to face.

He/she works in collaboration with members of the communications department, and in direct contact with those of the operations management teams, at headquarters and in the field, to design messages calling for donations.

In the event of a humanitarian emergency, he/she mobilizes all his/her know-how as quickly and efficiently as possible to mobilize the maximum financial resources for the benefit of the affected populations.


  • Ensures consistency between programming and the fundraising campaigns for which he/she is in charge
  • Tracks monthly fundraising reporting with the PowerBi data analysis tool, direct marketing consulting agency and data analyst
  • Is a force for proposals on the themes developed in the mailings calling for donations
  • In conjunction with the data analyst, supervises the monitoring of extractions of paper loyalty mailings
  • Ensures that the Media File Plan proposed by the agency meets donor recruitment objectives
  • Ensures the proper implementation of campaigns: compliance with the schedule, revision of texts, composition of the message, etc.
  • Collects information on humanitarian programs and briefs the agency
  • Monitors the proper implementation of face-to-face campaigns including planning, training, compliance with volumes, speeches from donor recruiters, town hall authorizations, team equipment (clothing, etc.) , welcome elements from service providers
  • Tracks KPIs: average donation, average age, attrition, using the PowerBI data analysis tool as well as external face-to-face agency dashboards
  • Is proactive in improving KPIs and optimizing campaigns, allowing, among other things, better donor retention
  • Monitors the on and off line supports of other players in the sector, fundraising campaigns and communication campaigns
  • Co-manages the service assistant with the second person in charge of multi-channel collection


  • Education: Bac + 5 Business school or university specializing in marketing
  • Experience: 2 years minimum, including at least one experience in the voluntary sector.
  • Excellent writing, ability to synthesize and structure information.
  • Knowledge of Solidarités International and the humanitarian environment.
  • Ability to communicate with ease, interpersonal skills, autonomy, ability to take initiatives, team spirit and ability to work in project mode.
  • Fluency in English is a plus


  • Position based at the headquarters of Solidarités International, in Clichy la Garenne (Metro Mairie de Clichy)
  • Permanent contract, executive status
  • Gross monthly remuneration of: €3,183 or €3,316 according to the grid in effect at SI headquarters and professional experience of the candidates.
  • Position eligible for teleworking according to the Teleworking Charter in force
  • Leave: 2.0833 CP/month and 1 day of RTT/full month of work
  • Mutual insurance (80%), restaurant tickets (60%), transport tickets (50%) covered by the association


Do you recognize yourself in this description?

If so, send us your CV and Cover Letter.

Applications containing CVs only will not be considered.

Solidarités International reserves the right to close a recruitment before the deadline of the advertisement. Thank you for your understanding.

And to learn more about Solidarités International:

Solidarités International (SI) is determined to prevent and combat any type of abuse – any act of sexual exploitation, abuse and/or harassment (SEAH) against members of beneficiary communities or its collaborators and collaborators, harm to persons and/or property, fraud, corruption, undeclared conflict of interest, financing of activities violating human rights – which could be perpetrated within the framework of its interventions. SI has zero tolerance for any type of abuse, particularly acts of SEAH.

Solidarités International is a fair employer that fights all forms of discrimination. SI will never ask for any compensation for participating in a recruitment process.

Solidarités International (SI) is determined to prevent and fight all type of abuse – all act of exploitation, abuse and/or sexual harassment (SEAH) against members of beneficiary communities or collaborators, fraud, corruption, violation of persons and/or property, funding of activities harmful to human rights – that could be perpetrated in the frame of its interventions. SI implements a zero-tolerance policy regarding acts of abuse, notably acts of SEAH.

Solidarités International is an equitable employer committed to find all forms of discrimination. SI will ever ask for any remuneration to take part in a recruitment process.


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