Human Resources Officer NOC – Kinshasa, DRC (178260) At World Food Programme

Qualified women and people with physical impairments are strongly encouraged to apply.

WFP celebrates and embraces diversity.

It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.


The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

DRC is one of the largest hunger crisis in the world. Hunger and conflict fuel one another, with armed conflict and widespread displacement prevailing for the past 25 years and multiple other crises compounding DRC’s humanitarian challenges. North Kivu, South Kivu and Ituri are the provinces where war and unrest have been the most protracted. Three out of every four internally displaced people live with host families, many of whom were already just scraping by before taking in strangers in need. The number of acutely food-insecure people stands at 27 million, making access to food a daily struggle for a significant part of the Congolese population. An estimated 3.4 million children are acutely malnourished. WFP in DRC is a country office of 700 employees and 17 offices across the country. Our Human resources team is partnering with the Programs and operations in the wider country to provide essential services and critical

support in delivering our mandate of “Saving lives and changing lives”.

In this context of growing needs, an exciting opportunity to support the WFP HR unit has arisen in the WFP DRC Country office. We are looking for a Human Resources Officer (National Professional – NOC), to work together with the HR team in Kinshasa on a range of HR generalist services with a special focus on Talent Acquisition and Talent management, including Learning & Development, Career management, Succession Planning, Performance management and other areas.


These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). Job holders report to the Division/Regional/Country Director or the designate.
Job holders are likely to manage a small team of staff to ensure strategies and plans are implemented across an assigned area. They work independently, using technical knowledge and expertise to analyse data, prepare reports, provide advice and solutions to problems, and identify opportunities for improvements. They may develop core processes and procedures


Reporting to the Head of the HR unit, the Job holder will manage the delivery of professional, client-focused HR services, partnering with senior managers to contribute to the implementation of HR solutions in line with WFP corporate priorities. She/he will manage a small team of staff to ensure strategies and plans are implemented across the assigned area of responsibility. She/he will work independently, using technical knowledge and expertise to analyze data, prepare reports, provide advice and solutions to problems, and identify opportunities for improvements, while developing core processes and procedures.

KEY ACCOUNTABILITIES (not all-inclusive)

  • Participate in the development of country specific plans and processes and lead the delivery of HR operational activities or projects to meet local objectives and support WFP strategic goals, ensuring alignment with wider WFP policies.
  • Provide advice to managers and employees on complex issues, understanding their needs and ensuring that HR policies, procedures, processes, systems and tools are available and correctly applied to support them.
  • Ensure the effective management of the employment relationship between WFP and its staff, determining conditions of service, contracts and appropriate entitlements, and resolving more complex employee relations issues.
  • Manage capacity building, working with managers to understand individual skills and business requirements, and delivering development solutions which equip people with the skills and knowledge required to meet current and future challenges.
  • Plan and deliver an onboarding process which ensures new employees have a positive experience of WFP and are successfully integrated into their new role and the organisation.
  • Contribute to building and managing talent within WFP. Work on the implementation of Talent management strategies, systems and processes with a special focus on performance Management, Learning & Development, Succession planning, Career management, and ensure longer-term continuity in the implementation plans.
    Deliver organizational design activities that enable senior management to define and organize structures and jobs, and allocate people to the right places in order to improve efficiency.
  • Lead and motivate a small team of HR staff, monitoring performance, providing coaching, training and guidance to ensure appropriate development and enable high performance.
  • Monitor the accurate and compliant recording of data; coordinate and prepare timely corporate statistics and conduct analysis, identifying trends and potential issues, and proposing solutions to stakeholders.
  • Maintain and share knowledge of best practice and support the development and implementation of new/improved HR policies, systems and procedures to ensure they are reflective of legislation, and support WFP effectively.
  • Other as required.


**Education:**Advanced university degree in Human Resource Management, Public or Business Administration, Industrial Psychology, Law or other relevant field, or First University degree with additional years of related work experience or trainings/courses.


  • Minimum five years or more of relevant professional experience in a similar role/managerial role in Human Resources management.
  • Professional experience in international humanitarian development with the United Nations or with INGOs and/or international experience is an asset.
  • Demonstrable track record in leading teams, motivating them and driving their performance.


  • Sound theoretical understanding of HR concepts and principles with a broad knowledge of best practices, techniques and processes.
  • Ability to lead, coach and motivate a team.
  • Cultural awareness and sensitivity and interest and exposure to Gender, Equality, Diversity, and Inclusion matters.
  • Good communication skills with the ability to persuade, influence and adapt communication style to different situations and individuals.
  • Knowledge of common business principles and processes and the ability to quickly assimilate UN/WFP specific processes and systems.
  • Ability to build and maintain effective work relationships with human resources counterparts, managers and staff within HQ/regional/country office.
  • Ability to work independently.
  • Ability to work under pressure, meet deadlines and juggle multiple priorities
  • Strong presentation and training skills.
  • Very strong proficiency in MS Word, Excel, and PowerPoint is required.

LANGUAGES: Fluency in both French and English oral and written, and capacity to work in both languages is required.

How to apply

If you are interested by this position please click to apply : Ici

All applications need to be submitted by December 6, 2022

VA Ref No.: 178260

Kindly note the only documents you need to submit at this time are your CV and Cover Letter.

Additional documents such as passport, recommendation letters, academic certificates, etc may potentially be requested at a future time.

For candidates who experience problems accessing WFP E-recruitment platform and need accommodations in applying, please contact mentioning the VA number in the subject line.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.

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July 2024