Human Resources Officer At Danish Refugee Council


The Danish Refugee Council (DRC) is one of the world’s leading humanitarian NGOs, working in more than 40 countries to provide assistance with a rights-based approach to refugees, asylum seekers, internally displaced persons, returnees and other people in need. mobility, as well as vulnerable local populations/host communities. DRC is currently seeking a highly qualified individual for the position of Human Resources Officer, based in Caracas, Venezuela.

Objective of the position: The Human Resources Officer will be responsible for providing administrative, operational and/or technical support in the DRC operation processes when the operation requires it, in accordance with the internal framework of DRC Venezuela, the regulations imposed by the donors and Venezuelan regulations; He will be under the supervision of the Human Resources team leader.

Responsibilities:

Compensation & Benefits:

  • Manage payroll and compensation processes (vacations, vacation bonuses, statutory benefits, settlements) appropriately in accordance with local law.
  • Keep parafiscals updated and follow up on payments at specific times (IVSS, FAOV, INCES).
  • Carry out the correct monitoring of new entries to each of the platforms and include them in the payroll according to the calendar.
  • Develop and implement the project for evaluating steps in the salary scale.
  • Review of salary study results for possible salary adjustments.

Evaluation and performance:

  • Implement evaluation and performance project at the national level
  • Give regular presentations on how to create performance objectives and the correct loading in Dynamics.
  • Carry out quarterly monitoring of performance objectives and support direct managers in creating and closing them.
  • Facilitate training on performance and career plans.
  • Create 360 ​​Evaluation methodology aligned with DRC core competencies.
  • Implement salary progression project according to performance.
  • Create training associated with feedback and management of poor performance.

Wellness program:

  • Monitor the processes of inclusion of new admissions into private health insurance.
  • Coordinate bimonthly meetings with the insurance broker and new entrants for optimal use of the policy and each of its procedures.
  • Support with the management of the wellness program at the national level.
  • Development and implementation of initiatives associated with job security (pre-entry, annual and post-employment exams).

Personnel exit and termination processes.

  • Conduct exit interviews with each of the graduates.
  • Perform employee termination in ERP Dynamics.
  • Calculation and monitoring of settlements according to local law

Others:

  • Improve implemented processes that promote agility and innovation in Human Resources.
  • Support the activities of Human Resources of Venezuela when the level of the operation requires it.
  • Support the team with different activities depending on the operation.
  • Effective and efficient management of ERP (Dynamics)
  • Support in the management of recruitment processes as the operation warrants it

Experiences and skills:

  • Minimum two or three years of work experience performing Human Resources administrative tasks, preferably related to an NGO or other non-profit organization
  • Good knowledge of Microsoft Office programs (Excel, Word and Power Point)
  • Cultural sensitivity and ability to work in an intercultural environment
  • Ability to handle sensitive and confidential information
  • Capacity for teamwork
  • Ability to organize, plan and prioritize activities.
  • Strong interpersonal and intercultural skills and communication skills, both oral and written
  • Willingness and ability to learn

Education

Professional in Administrative Sciences, Occupational Health, Psychology with organizational emphasis or related.

Desirable: Proficiency in the English language / Intermediate level.

We offer:

  • The opportunity to belong to one of the best NGOs in the world.
  • Access to over 1,000 free online trainings and certificates
  • Contract duration: 6 months (Renewable subject to funds and performance)
  • Job Category: Band H
  • HCM insurance only for the worker.
  • Start date: April/May 2024

All DRC roles require the incumbent to master the DRC core competencies:

  • Achieve excellence: focused on achieving results while guaranteeing efficient processes.
  • Collaboration: involve relevant people and encourage feedback.
  • Take the initiative: in relation to finding solutions.
  • Communicate: listen and speak effectively and honestly.
  • Demonstrate integrity: act in accordance with DRC vision and values

Application Process: All applicants must upload a cover letter (max. 1 page) and an updated CV ( max. 2 pages, without supports ) in Spanish, to the DRC employment platform. Applications sent by email will not be considered.

Application closing date : Sunday, April 14, 2024 at 11:59 pm Local Time. Please note that applications will be reviewed on an ongoing basis and interviews will be scheduled as soon as a suitable candidate is identified. DRC reserves the right to close the vacancy prior to the deadline once a suitable candidate is identified.

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