Head of Medical Support Services at the African Union (AU)

The African Union (AU) is a continental body consisting of the 55 member states that make up the countries of the African Continent. It was officially launched in 2002 as a successor to the Organization of African Unity (OAU, 1963-1999). We are an Integrated, Prosperous and Peaceful Africa, driven by its own citizens and representing a dynamic force in the global arena.

We are recruiting to fill the position below:

Job Title: Head of Medical Support Services

Requisition ID: 1326
Location: Addis Ababa, Ethiopia
Reports to: Director
Directorate / Department: Medical and Health Services
Division: Medical Support Services
Number of Direct Reports: 1
Number of Indirect Reports: 14
Job Grade: P5
Contract Type: Regular

Purpose of Job

  • To provide technical leadership for the supervision and management for the effective performance of the Radiology, Pharmacy and Laboratory Units.

Main Functions

  • Manages the work of the Division and supervises direct reports to ensure their effective performance as per organization’s Performance Management policy and system;
  • Designs strategies and policies consistent with the Department’s goal in order to address the pertinent issues in the relevant area;
  • Contributes to the development of the departmental business continuity plan and ensure implementation at division level;
  • Manages risk within the division and recommend mitigation strategies
  • Designs and plans policy programs to achieve the strategies;
  • Develops new and reviews activities as components of the strategies and policies;
  • Addresses problems in arising to current approaches to relevant area.
  • Engages stakeholders within Members States and RECs in designing and implementing strategies;
  • Represents the organisation and explain its position at conferences;
  • Mobilises funding from all donors to use to execute strategies and activities.
  • Contributes to the preparation of periodic financial and budget execution reports and monitor budget execution at division level.
  • Creates an inspiring work environment to enable staff development and professional progression.

Specific Responsibilities

  • Supervises and manages the employees of the Division with regard to organisation and performance evaluation.
  • Designs strategies and policies consistent with the AU’s goal in order to address the pertinent issues in the relevant area.
  • Prioritizes Medical programs and priorities, set the direction for Division’s activities, plans, priorities, and workflows in Radiology, Pharmacy and Laboratory Units respectively.
  • Coordinates the activities of the different Units to support the expert clinical care of MHSD clients.
  • Represents the Department in all meetings related to health issues and report back on issues discussed and on action required to the immediate supervisor.
  • Ensures overall management of the Division; including performance, quality assurance, staff issues and budget related matters of all units under him/ her.
  • Provides input into the recruitment of Division/MHSD staff as required.
  • Set performance standards for self and staff, conduct performance appraisals on schedule and resolve intra unit conflicts.
  • Produces and submits periodic reports on activities and specific missions.
  • Participates in the upgrade of the AU Medical and Health Services Directorate in respect of Equipment, Diagnostic technologies and Continuous Medical Education.
  • Oversees the continuing medical education programs for Medical Staff and training of Clinical Attaches and Interns within the Division.
  • Participates in the development and delivery of health promotion, disease prevention and occupational Health and Safety programs of the Directorate (including HIV and AIDS in the workplace).
  • Participates in programs of AU Medical Services Directorate in respect to technical advice to AU Regional Offices, Organs and AU Field Missions.
  • Ensures overall management of the Division; budget management, monitoring, analysis, evaluation of staff performance, grievance and progressive discipline, and fiscal needs in conformity with the relevant rules and procedures
  • Performs any other duties as may be assigned by his immediate supervisor.

Academic Requirements and Relevant Experience

  • Master’s Degree in Medicine (MD, MBBS, BMBCh) with 12 years post qualification relevant experience Relevant work experience within a government hospital or private practice, or an International organization which 7 years should be  at managerial level and 5 years at supervisory level
  • Must be a Member/ MMED of a professional Regional College of Physicians (Pathologists, Radiologist or Pharmacologists) with Ten (10) years work experience, including 5 years as Head of Department. OR
  • Fellow of a professional Regional College of Physicians (Pathologists, Radiologist or Pharmacologists) with Eight (8) years work experience in a clinical role, including 3 years as Head of Department.
  • Must be licensed to practice medicine as a Specialist in Laboratory Medicine/ Radiologist/ Pharmacologist in his/her home country or country of residence, as at the time of application.
  • Must have gained eExperience as head of a clinical unit, section, service or department will be an advantage.
  • Must have specialization in one of these specialties: Laboratory Medicine, Radiology or Clinical Pharmacology.
  • Documented training in Logistics and Supply Chain Management.

Required Skills:

  • A demonstrated ability to initiate and promote collaborative approaches between geographically and culturally disparate partners
  • Ability to establish and maintain effective partnerships and working relations both internally and externally
  • Ability to develop and delegate clear program goals, plans and actions, including budgets, that are consistent with agreed strategies
  • Ability to effectively lead, supervise, mentor, develop and evaluate staff
  • Working knowledge in the areas of policy analysis, and program / project management;
  • Interpersonal skills and ability to organize and motivate others and work in a multicultural environment;
  • Report writing and presentation skills.
  • Planning and organization skills
  • Scientific communication abilities as evidenced by scientific /other publications.
  • Proficiency in one of the AU working languages, fluency in another AU language is an added advantage.

Leadership Competencies:

  • Strategic Perspective:
  • Developing Others:
  • Change Management:
  • Managing Risk:

Core Competencies:

  • Building relationships:
  • Foster Accountability Culture:
  • Learning Orientation:
  • Communicating with impact:

Functional Competencies:

  • Conceptual thinking:
  • Job Knowledge Sharing;
  • Drive for Results
  • Fosters Innovation:

Tenure of Appointment

  • The appointment will be made on a regular term contract for a period of three (3) years, of which the first twelve months shall be considered as a probationary period.
  • Thereafter, the contract will be for a period of two years renewable, subject to satisfactory performance and deliverables.


  • Proficiency in one of the AU working languages (Arabic, English, French, Portuguese, and Spanish) and fluency in another AU language is an added advantage.

Indicative basic salary of US$ 50,746.00 (P5 Step1) per annum plus other related entitlements e.g. Post adjustment ( 46% of basic salary), Housing allowance US$  26,208.00   (per annum), and education allowance (100% of tuition and other education-related expenses for every eligible dependent up to a maximum of US$ 10,000.00 per child per annum), for internationally recruited staff and a maximum of $3,300 per child per annum for locally recruited staff.

Application Closing Date
26th September, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Gender Mainstreaming

  • The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply.

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June 2024