Department: Transformation
Reporting line: Head of Transformation
Salary Grade: UK Grade E or equivalent according to location / type of contract
About HelpAge
HelpAge International works with partners and a diverse global network of more than 170 organisations over 90 countries, supporting millions of older people to live safe, dignified, and healthy lives. Through our partnership and collaborations, we work to ensure the inclusion of older people across society and strive to deliver a just and fair world for everyone, whatever their age.
Key areas for impact/influence and responsibilities
These outline the broad areas of responsibility in the role, but in collaboration with your colleagues you will be able to shape and design specific activities that are relevant at any point in time. We want you to work creatively to deliver impact and respond to relevant opportunities.
With your colleagues you will develop your team workplan to drive initiatives, develop ideas, as well ensure there is space for cross organisational working and short-term tasks. From this you will devise your individual workplan that will form the basis of your day to day activities and your performance reviews.
As Global Planning and MEAL Manager you will –
- Manage and develop the organisational business planning, reporting, and learning processes and systems.
- Manage the data collection, consolidation and reporting against HelpAge’s Results Framework for internal and external audiences, including the roll out and bedding down of a Digital MEAL System (DMS)
- Manage reporting to internal and external stakeholders, including strategic partners, donors, Board of Trustees, statutory and other bodies.
- Manage and further develop HelpAge’s global digital M&E data system, including supporting teams and partners to ensure data is accurate, up to date, and used across the organisation for reporting, learning, and continuous development.
- Advise and support portfolio teams and MEA L focal points on knowledge management, and MEAL, and lead the respective cross-organisational working group
- Oversee the development of MEAL capacity of global and country teams, network members, and partners.
Skills and experience required
You will be someone with:
- Experience in developing/working with organisational planning, reporting, and data management systems.
- Experience in leading transition to online software systems. HelpAge is currently transitioning to DevResults so experience with DevResults would be beneficial though not essential.
- Demonstrable experience in lean project management as well as strong leadership and motivation skills
- Excellent communication and coaching skills are vital, and you will have the requisite interpersonal and negotiating skills to resolve conflicting objectives and to work with and influence senior management.
- Excellent problem-solving skills, able to offer the right balance of creativity and pragmatism, with the confidence and resilience to challenge assumptions and instigate positive change to achieve business goals.
- A good understanding of organisational dynamics, business processes, policies, tools, and methodologies relevant to operational change,
- Demonstrable experience in setting up and managing organisation-wide planning and reporting systems and processes with excellent planning and coordination skills and experience
- Demonstrable experience in setting up and managing organisation-wide MEAL frameworks
- Experience with a range of corporate planning and reporting tools, tracking value, and utilizing the analysis to inform resource allocation.
- Experience in knowledge management adaptive programming methodologies and MEAL innovations
- Knowledge and experience in using qualitative and quantitative data collection design and analysis methods, including statistical analysis, sampling strategies, and proficiency in statistical packages
- Exposure to and knowledge of the international development sector including key trends.
Key Behavioural Competencies
At HelpAge International, we believe in the importance of empowering our people to be change makers and leaders at all levels. We expect our people to embrace and live our values, challenging themselves every day to identify issues that are most important to older people and their communities, and to make an impact that matters.
In addition, as an HelpAge employee you are expected to demonstrate the following core competencies:
Working Collaboratively with Others: Work collaboratively, building mutual trust and respect, with external organisations and partners to achieve our strategic aims and objectives; being accountable for the work we do together.
Adaptability and Flexibility: Adapt to new directions or opportunities arising within the organisation and in our work area; being flexible in our role, constantly using the feedback to learn more and evolve further.
Supporting and Facilitating Change: Lead behavioural and cultural change through embracing a supportive, collaborative and highly inclusive environment where everybody feels supported, respected and engaged.
Extend HelpAge’s Reach and Impact: Extend HelpAge’s reach and impact by creating and identifying new business development opportunities and building relationships with new partners.
Diversity and Inclusion: Lead and promote a culture of including the voices of older people across our support, convening and thought leadership roles, in a way that is transformative, empowering and highly inclusive of those marginalised by gender, economic status, disability and other factors of discrimination.
Leading Others (for managers): Demonstrate strong leadership to own unit/department and manage people in a well and reputable manner. Create an atmosphere of trust and an enabling environment where staff can do their best and develop their potential.
Safeguarding
HelpAge International is committed to safeguarding the communities with which we work, our partners, staff and any others who we come into contact with. The post holder will also be responsible for:
- Preventing harm and abuse from our people, operations and programmes to anyone that encounters our work.
- Reporting all safeguarding incidents you see, hear, hear about or suspect, using our internal reporting mechanism.
- Complying with all safeguarding framework policies and practices.
- Completing mandatory training courses relating to our safeguarding policy framework and complying with HR vetting procedures.
SAFER RECRUITMENT
All employments at HelpAge International will be subject to satisfactory references and appropriate screening checks, which can include misconduct disclosure schemes and terrorism finance checks.
How to apply
To apply for this job at HelpAge, please submit the following documents:
- A cover letter, setting out how you meet the requirements of the job profile. Please use bold headings for each requirement and provide examples.
- Your current curriculum vitae (3 pages maximum)
- Three referees, including your most recent employer
To be considered, please read the job description to find out more information and then email your application to jobs@helpage.org before the closing date.
Closing date: Thursday, 29 February 2024 at 24:00 (GMT+1)