Under the supervision of the Employment Services Supervisor, the Employment Coordinator for Entry Level Employment supervises the development and implementation of employment programming including direct service provision, data management, and case file documentation for clients seeking social and economic self-sufficiency through employment, job readiness, vocational training, financial literacy, and access to public benefits. The coordinator will ensure IRC achieves program targets relating to enrollment, economic empowerment outcomes, and connection to community benefits and resources.
- Design, implement, and provide monitoring and evaluation oversight for entry-level employment programming focusing on highly-demanded industries and roles.
- Work as part of a team to provide comprehensive strength-based services to IRC clients through coordination of cases and effective communication between team members and departments.
- Supervise a team providing entry-level employment support services to clients.
- Support grant writing, reports, budget management, media and volunteer engagement opportunities specific to employment programs.
- Carry a caseload of 20+ clients enrolled in entry-level programs each year.
- Assist with development of advanced work readiness and bridge programming as necessary for client success in advanced training programs.
- Provide in-classroom job readiness instruction and one-on-one job search coaching.
- Develop and refine standardized intake, assessment, and program delivery tools and systems across career development programming.
- Participate in IRC network-wide initiatives to understand and share best-practices relating to entry-level employment programming.
- Support Economic Empowerment team activities and participate in program development and design for programming.
- Monitor intake and enrollment trends, quality of service provision and timeliness and accuracy of case file documentation.
- Participate in program meetings, staff development activities, and other duties as assigned.
- Build and maintain partnerships with community-based organizations, career service providers, and small business and corporate entities for advanced career opportunities.
- Assist clients and employers as necessary with post-placement issues and continuing employment needs.
- Coordinate corporate and employer engagement opportunities and events.
- A Bachelors degree required, preferably in social sciences, social work, or related field.
- At least two years of related professional experience in workforce development.
- Experience in developing curriculum and instructing coursework for English Language Learners.
- Experience in a non-profit setting and prior experience working in employment services a plus.
- Experience working in a culturally diverse setting with diverse client base.
- Knowledge of career pathways and industry certification requirements is a plus.
Demonstrated Skills and Competencies:
- Self- starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
- Excellent verbal and written communication skills and an overall ability to be clear and concise in all communications.
- Demonstrated ability to promote an organizational culture that reflects IRC’s core values of service, accountability, integrity, and equality. Ability to lead in a way that recognizes that IRC’s work is best accomplished through the true collaboration of individuals from many cultures with a great variety of skills and perspectives.
- Exceptional organizational skills with proven attention to detail.
- Demonstrated success working and communicating effectively in a multi-cultural environment.
- Proven ability to contribute both independently and as a key team member.
- Proficient in Microsoft Office applications (Word, Excel, Outlook).
- Ability to travel regularly throughout the IRC Silver Spring service area.
- Fluent in English, both spoken and written required; bilingual ability preferred, preferably in Russian, Ukrainian, Spanish, French, Arabic, Dari/Farsi and/or Pashto.
Preferred experience & skills:
- Ability to work both independently and in a dynamic, cross-functional team structure.
- Demonstrated ability to work effectively with stakeholders at all levels.
- Ability to manage and work through change in a proactive and positive manner.
Working Environment:** Standard office work environment, along with some field work, including local travel to employers, client homes and other community-based partners.
Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.
Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.
Professional Standards: The IRC and IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.