Departmental Support and Coordination Officer At International Organization for Migration

Position Title: Departmental Support and Coordination Officer

Job Code: VN 2023 556

Duty Station: Geneva, Switzerland

Classification: Professional Staff, Grade P2

Type of Appointment: Fixed term, one year with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 28 December 2023

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

  1. Internal candidates
  2. Candidates from the following non-represented member states:

Antigua and Barbuda; Barbados; Botswana; Cabo Verde; Comoros; Congo

(the); Cook Islands; Dominica; Fiji; Grenada; Guinea-Bissau; Holy See;

Iceland; Kiribati; Lao People’s Democratic Republic (the); Latvia;

Madagascar; Marshall Islands; Micronesia (Federated States of); Namibia;

Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Solomon Islands; Suriname; The Bahamas; Tonga; Tuvalu; Uzbekistan; Vanuatu

Second-tier candidates include:

All external candidates, except candidates from non-represented member states.


The Department of Policy and Research (DPR) coordinates and spearheads IOM’s work in the areas of migration policy, law and research, and international migration law, as well as supporting knowledge management, and encouraging learning and innovation, to contribute to good migration governance. This is achieved by fostering and strengthening the interlinkages between, and promoting systemic approaches to, institutional policy coordination and development, migration research, knowledge creation and management, innovation and learning across the Organization, as well as delivery of advice to and enhancing the capacity of internal and external stakeholders on migration policy, research and international migration law.

Under the direct supervision of the Director, Department of Policy and Research, the Departmental Support and Coordination Officer will contribute to the design of the IOM strategic policy, research, and analysis in the field of migration drawing on the knowledge and perspectives from across the Organization, and will provide technical inputs and support to help further strengthen institutional capacity related to policy, research, international migration law, knowledge management and innovation.

Core Functions / Responsibilities:

  1. Support departmental work planning and reporting, in close coordination with the relevant units and divisions, to facilitate the alignment of the work of the department with institutional priorities and the objectives set out in IOM’s strategic plan.
  2. Support departmental budget planning, monitoring, and reporting in close coordination with the other units of the department, and provide information and recommendations on budgeting issues.
  3. Provide technical and administrative support to the Director of the Department with liaison activities and the maintenance of relations with other Departments in Headquarters, Regional, and Country Offices, particularly with respect to the work of the department on migration policy, research, knowledge management, and international migration law.
  4. Assist in the coordination and preparation of the DPR’s input into broader institutional strategic planning processes in close cooperation with relevant units/departments as well as in the monitoring, evaluation, and communication of the relevant results and targets.
  5. Research, compile input, and draft portions of policy and position papers, talking points, briefing notes, presentations, and other documents for internal and external use on key migration issues, and provide technical or process-related input for documents prepared by other departments and field offices.
  6. Provide supervision and guidance to the administrative assistant(s).
  7. Organize and support the delivery of internal and external meetings and events including the preparation of agendas, background documents, and meeting reports/notes for the file.
  8. Perform such other duties as may be assigned.

Required Qualifications and Experience:


• Master’s Degree in Political Science, International Relations, Social Sciences, or a related field from an accredited academic institution with two years of relevant professional experience; or, • University Degree in the above fields with four years of relevant professional experience.


  • Experience supporting and working with cross-functional teams in a dynamic multicultural environment;
  • Experience in government engagement and liaison, and in supporting interstate cooperation on migration and migration governance a strong advantage;
  • Experience in institutional policy and strategy development; and,
  • Experience organizing meetings and events is desirable.


  • Proven analytical skills, both qualitative and quantitative;
  • First-rate drafting skills, primarily in English, with demonstrated ability to write clearly, succinctly and in a manner that appeals to a wide audience;
  • Strategic thinking, including demonstrated ability to effectively synthesize information, organize ideas, and place them in a wider organizational context;
  • Proven organizational skills, including the ability to prioritize and manage simultaneous critical tasks;
  • Excellent relationship-building skills and ability to drive consensus among diverse stakeholders with tact and discretion;
  • Understanding of migration issues, trends, and policies;
  • Maturity of judgment to ensure appropriate handling of sensitive issues;
  • High sense of responsibility and motivation; and,
  • IT proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint, as well as experience with virtual co-working tools.


IOM’s official languages are English, French, and Spanish.

For this position, fluency in English is required (oral and written). Working knowledge of French or Spanish and another UN language is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.


Accredited Universities are the ones listed in the UNESCO World Higher Education Database (

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these five values:

  • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
  • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: Demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.
  • Courage: Demonstrates willingness to take a stand on issues of importance.
  • Empathy: Shows compassion for others, and makes people feel safe, respected, and fairly treated.

Core Competencies – Behavioural Indicators level 2

  • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action-oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: Continuously seeks to learn, share knowledge, and innovate.
  • Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
  • Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring, and motivational way.

IOM’s competency framework can be found at this link. df

Competencies will be assessed during a competency-based interview.


Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and background verification and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time in Geneva, Switzerland on the respective closing date. No late applications will be accepted.

How to apply

Interested candidates are invited to submit their applications HERE, by 28 December 2023 at the latest, referring to this advertisement.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information please refer to:

Posting period:

From 08.12.2023 to 28.12.2023 No Fees:

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training, or other fee). IOM does not request any information related to bank accounts.

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