The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 191-member National Societies. The overall aim of IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.
IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.
IFRC is led by its Secretary General and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services.
IFRC has five regional offices in Africa, Asia Pacific, the Middle East and North Africa, Europe, and the Americas. The IFRC also has country cluster delegations and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.
IFRC Country Delegation in Myanmar is part of the Asia-Pacific Regional set-up, and its role and mandate in Myanmar are defined as support to the Myanmar Red Cross Society (MRCS) in programme/service delivery, international resource mobilisation, ensuring quality and accountability to donors, coordination of National Society Development (NSD)/ Branch Development (BD) activities towards MRCS development and ensuring effective implementation of the Unified Plan created with the MRCS, IFRC members and the IFRC secretariat.
Cyclone Mocha, which made landfall in Myanmar on 14 May 2023, was an extremely severe cyclonic storm that caused storm surges of more than two metres, strong winds and very heavy rainfall, with heavy inundation reported in low-lying areas of Rakhine State, particularly in and around the state capital Sittwe, and in Chin state, Magway, Ayeyarwaddy and Mandalay regions, as well as the lower Sagaing region. Houses, sanitation facilities, and public infrastructure were damaged or destroyed by the cyclone, including hospitals, transport infrastructure such as roads and airports, a water dam, and agricultural land, while equipment was washed away.
IFRC launched an Emergency Appeal to seek CHF 3.5 million on 17 May 2023, to support the MRCS. The Federation-wide Appeal operation aims to support MRCS’s relief provisions and early recovery assistance to the 7,500 most vulnerable households (37,500 people), particularly in Rakhine, Chin, Magway, Ayeryawaddy, and Sagaing.
Reporting to the Operations Manager, the PMER Delegate will be a part of the Cyclone Mocha operations team based in Yangon, Myanmar. The position holder will work in close collaboration with the MRCS and IFRC members supporting the operation and the IFRC CD, particularly the Cyclone Mocha operations team and in coordination with the IFRC Senior PMER Officer who provides overall PMER support to the CD and who is responsible for ensuring and strengthening the quality of PMER systems and functions, by providing technical assistance and guidance across all relevant areas of PMER – planning, monitoring, evaluation/ review, reporting, learning and accountability, and following the Federation-wide approach. The PMER Delegate will support the Senior PMER Officer in terms of strengthening PMER systems and functions, focusing on the Cyclone Mocha operation and seeking synergies with all other areas of MRCS programming.
In addition, the PMER Delegate will work in close collaboration with MRCS/IFRC Information Management (IM) PMER and Disaster Management (DM) department as well as support detailed Needs Assessment and Community Engagement and Accountability (CEA) teams to coordinate data collection, analysis, feedback from affected populations and information to inform operational planning and decision-making.
The PMER Delegate is also responsible for strengthening the emergency operations PMER capacity of the MRCS and will provide capacity-building support in PMER as required.
Job Duties and Responsibilities
Planning of Cyclone Mocha operation
- Lead and guide the planning process to develop quality plans for the operation, ensuring engagement and compliance from all management, technical and support teams to a results-based and adaptive process.
- Ensure compliance with IFRC standards for planning.
- Set up systems and guidance to support the development of quality plans from each sector and to enable the consolidation and subsequent revisions of the Operational Strategy to inform a coherent and high-quality plan.
- In addition to the existing results-based management approach to planning, promote an adaptive management approach to planning, working closely with PMER, IM and CEA teams to ensure that feedback and lessons learned to inform the evolution of the operational response.
- Ensure that PMER is well represented and supported in the operational planning and budgeting (e.g. plans and resourcing for setting up PMER systems, products and deadlines) and in operational management.
- Set up a Federation-wide planning approach/system.
Monitoring and Evaluation (M&E) of Cyclone Mocha operation
- Manage the development and implementation of an M&E plan for the operation, including outlining data sources, collection methods (quantitative and qualitative methods), frequency, and audience.
- Design and establish system(s) to collect reliable and timely monitoring data that captures the operation’s implementation and informs operational management and quality programming.
- Liaise closely with PMER and IM teams to define and agree on data sources, collection methods and management systems for quantitative and qualitative data.
- Provide technical guidance to management and sectoral teams to support the development of quality M&E plans and activities, that include clear indicators, and outline data sources, collection methods, frequency, and audience.
- Coordinate with external actors to maximize coordination and collaboration around data collection, to benefit from secondary data and reduce duplication and the negative impact of assessment fatigue.
- Lead the development of a Federation-Wide Monitoring System within the operation to provide reliable and timely, monitoring data to inform strategic planning, where relevant.
- Ensure a sound analysis of monitoring findings and a clear presentation of these to management, through reports, data visualization and evidence-based documentation, to inform decision-making.
- Undertake field monitoring visits with technical and operational teams, in close collaboration with IFRC Senior PMER Officer.
- Coordinate and oversee any surveys, reviews, lesson-learning exercises/workshops, evaluations, or other relevant studies, to ensure they are timely, useful and ethical and uphold IFRC’s criteria and standards.
- Ensure all review or evaluation work is evidence-based and considers the outcomes, as well as the outputs of the response, to ensure that this informs future operational decision-making and quality programming.
- Lead or participate in any internal reviews of operational progress, including lesson learning reviews.
- Promote the sharing of findings and lessons learned from M&E processes to inform future implementation by considering the previous operations.
Job Duties and Responsibilities (continued)
Reporting on Cyclone Mocha operation
- Establish and manage a reporting timetable and deadlines for the operation and monitor this timetable to ensure all agreed deadlines are met.
- Manage efficient and effective quality control and delivery of reporting on the operation (e.g. Operations Updates, situation reports, information bulletins, and other relevant reports) and ensure all reports are clear, accurate and informative.
- Ensure that all reporting on the operation is compliant with the IFRC’s standards and formats.
- Collaborate with technical and support managers, particularly Finance and Strategic Engagement and Partnerships (SEP) Departments, to ensure compatibility between narrative and financial information in all reports and for any pledge-based reporting.
- Engage with RCRC Movement and external partners to ensure there is appropriate knowledge of what others are doing in the operational context to inform reporting.
- Set up the Federation-wide reporting system within the operation as required, in addition working closely with CD PMER and MRCS PMER team as well as with PNSs as needed.
- Contribute to the accountability focus of all PMER work across MRCS and the operation, working closely with the PMER and CEA teams to ensure accountability to affected populations.
- Promote a culture of accountability with management and across all sectors.
- Support the evidence base of M&E work to inform accountability to donors and partners.
- Support the cross-sharing of accessible information and learning from operational monitoring and reviews.
- Ensure that learning from all monitoring, reviews, or evaluations is accessible and relevant, and can be used to inform operational decision-making and the direction of the operation.
- Set up systems and forums for capturing and sharing operational learning.
- In coordination with Senior PMER Officer, provide/facilitate appropriate training for MRCS staff and volunteers to fulfil their PMER responsibilities.
- Graduate degree in a relevant field (Humanitarian or Social Sciences, Development Management, etc.) is required.
- Basic Delegate Training Course or IMPACT, ERU, CAP Training or equivalent experience of RCRC is required.
- At least 3 years of relevant professional experience in a humanitarian/ non-profit organization is required.
- At least 3 years of experience working in PMER and/or Information Management is required.
- Experience working in an emergency response context is required.
- Experience with the RC/RC Movement is preferred.
- Background in data collection, management, analysis and presentation methods and tools, and ability to set up systems and procedures for reliable data collection and management is required.
Knowledge, Skills and Languages
- Skills in supporting organizational learning, accountability, and performance is required.
- Strong analytical and written skills in English, including report writing and presentation skills is required.
- Strong skills in designing and using PMER concepts, tools, and best practices is required.
- Knowledge of results-based or adaptive management systems and processes is required.
- Knowledge and skills in result-based management (RBM), including the creation of robust planning and monitoring systems for complex programmes is required.
- Knowledge of assessment, survey and monitoring methodologies and experience implementing them is required.
- Knowledge of evaluation and review for disaster response or recovery work is required.
Competencies, Values and Comments
Values: Respect for diversity; Integrity; Professionalism; Accountability.
Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust.
Functional competencies: Strategic orientation; Building alliances; Leadership; Empowering others.