Consultant – Online Survey Tools Analysis at International Organization for Migration

Position Title: Consultant – Online Survey Tools Analysis

Duty Station: Homebased

Classification: Consultant, Grade Other

Type of Appointment: Consultant, one month

Estimated Start Date: As soon as possible

Closing Date: 28 July 2022

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.


Project Context and Scope

The IOM Diaspora Mapping Toolkit presents a systematic, comprehensive yet very flexible and agile approach to conducting diaspora mappings in differing contexts. By following the clear guidance on how to collect and analyse data on diaspora communities, decision makers will have the possibility to create more strategic and evidence-based policies empowering diaspora members to contribute and engage thus maximizing their contributions to development.

This innovative Toolkit is the first global guidance tool bringing together a myriad of experiences from the field, the expertise of practitioners and high scientific rigour. This methodology, successfully piloted in Ecuador, Eswatini and Senegal, covers all possible data collection methods, starting from qualitative studies based on key informants and focus groups all the way to capturing substantial amounts of quantitative data on diasporas.

This Toolkit crystalizes IOM’s commitment to developing effective, inclusive, and data-based policies. Each component reflects a rigorous and standardized approach to policymaking, taking into consideration the specificities of each territory, the dynamics on the ground and the multiple stakeholders interacting with transnational communities.

The Toolkit comprises specific indicators and questions split into five modules including a Core Module and four Objective-Specific Modules. Each module provides users with a list of indicators and corresponding survey questions that can be directly used or adapted to collect information. The survey questions are available for users to be implemented. Nevertheless, IOM is currently aiming to conduct a comparative analysis of 4-5 different potential online survey tools to make the five modules available online for users with the aim to provide users the possibility to deploy their own diaspora mapping survey online in an open access and flexible tool. Furthermore, the online survey tool should allow for the consolidation of the storing of the data collected in one central database which will permit the analysis of data across diaspora communities as well as on the regional or even global level.

Organizational Department / Unit to which the Consultant is contributing:

The consultant(s) provides a detailed report summarizing the outcomes of the inventory and assessment, major gaps, strengths and limitations of the tools, and recommendations for a preferred solution for a diaspora mapping online survey tool. The report will also include a description of the basis used to compare the tools (including description of the basic characteristics and objectives). Analysis of pre-identified tools that meet the selection criteria in line with the parameters mentioned in the previous section (under objectives) and synthesis of the information on each tool into a matrix.

Under the guidance of IOM’s HQ and relevant thematic specialists, the contractor will take the responsibility to conduct a detailed comparative analysis of the 4-5 survey tools.

Core Functions / Responsibilities:

Tasks to be performed under this contract

  1. Identify existing online survey tools that are being used or are under development.
  2. Identify 4 to 5 platforms which could be used to develop an online survey tool (including Kobo and Drupal 9) to conduct the comparative analysis.
  3. Conduct consultations with relevant IOM staff to understand how platforms may or may not be compatible with existing tools and platforms.
  4. Provide a detailed description of the different instruments in terms of: technology; type of survey purposes and scope of the questionnaires, availability of different question types, online vs offline data collection applications; tools available for creating forms (e.g., form designer, XLS forms upload); stage of development of the tools and methodologies (e.g. pilot testing; finalization, etc.); field implementation (including pre-testing and validation studies, adoptability; user friendliness; ethical protocol/procedure; availability, clarity and comprehensiveness of survey documentation; sustainability of use including ownership and/or licensing consideration; costs; data storage options including the security and accessibility thereof; availability of data analysis module; dashboard and/or other forms of visualization; and data quality module.
  5. Provide a critical assessment of each potential online survey tool using agreed-upon criteria to highlight strengths and limitations.
  6. Identify knowledge gaps and lay the foundation for the identification of a subset of tools for which a more in-depth data quality assessment will be conducted.
  7. Present initial recommendations regarding the preferred solution to IOM specialists and integrate feedback into final report.

Tangible and Measurable Outputs of the Work Assignment

a. Outline of the methodology of the project and identification and justification of the 4-5 tools to be analysed (Kobo and Drupal 9 must be part of the assessment) – 20%

b. Draft final report recommending a preferred solution – 30%

c. Final Report incorporating feedback and inputs from IOM specialists – 50%

Delivery Schedule

2 days – Outline of the methodology and justification: Develop the methodology of the project and identification and justification of the 4-5 tools to be analysed (Kobo and Drupal 9 must be part of the assessment).

8 days – Draft final report: Test and assessment of the survey tools. Tests should be tailored to the diaspora mapping toolkit.

5 days – Final report of the study: Present initial recommendations and incorporate feedback.

Performance indicators for evaluation of results

  • Analyse 4 to 5 potential online survey tools (including Kobo and Drupal 9).
  • Assess the features of each of the tool and provide a clear analysis on its advantages, limitations, and gaps.
  • Produce a report that provides a clear comparative analysis on the tools and critically analyse its advantages and disadvantages.
  • Generate specific recommendations on the most appropriate tools to collect, compile, store, and analyse data for the diaspora mapping toolkit in an agile and flexible way.

Required Qualifications and Experience:


  • Master’s degree in Computer Science, Software Engineering, Interaction Design or equivalent design-related field from an accredited academic institution with five years of relevant professional experience; or
  • University degree in the above fields with seven years of relevant professional experience.


  • Experience with a range of qualitative methods including but not limited to interviews, contextual inquiry, concept testing, and diary studies;
  • Experience conducting detailed analysis and reporting and working closely with users and stakeholders to gather requirements;
  • Minimum of 5 years of knowledge of and experience working with different online survey tools including KOBO and Drupal 9;
  • Experience with data visualization would be an advantage.


  • Ability to create a research plan and comparative analysis;
  • Good understanding of data collection tools;
  • Good problem-solving skills with attention to detail.


IOM’s official languages are English, French, and Spanish.

For this consultancy, fluency in English is required (oral and written).

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.


The consultancy will cover 15 working days over a period of one month.

The consultant must adhere to the International Organization for Migration (IOM) Data Protection Principles (IN/138) and maintain confidentiality.

The consultant will be responsible to follow IOM writing guidelines and latest glossaries in all given assignments for accurate translation.

Accredited Universities are the ones listed in the UNESCO World Higher Education Database (

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these three values:

  • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

IOM’s competency framework can be found at this link.

Competencies will be assessed during a competency-based interview.


  • The appointment is subject to funding confirmation.
  • Appointment will be subject to certification that the candidate is medically fit for appointment,accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.
  • Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. Nolate applications will be accepted.

How to apply

Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system, by 28 July 2022 at the latest, referring to this advertisement.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information please refer to:

Posting period:

From 15.07.2022 to 28.07.2022

No Fees:

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

Requisition: CON 2022 21 – Consultant – Online Survey Tools Analysis – Homebased (57671023) Released

Posting: Posting NC57671024 (57671024) Released

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