Support Coordination At Norwegian Refugee Council


one.Objective

The growing in the NRC office Guatemala City, seeks for its Support Coordinator team, among its main functions is the General Coordination of Operations, Systems and Reports, Finance, Human Resources, Logistics, Personnel Management in Charge, among other functions of the position.

2. Main Responsibilities:

General Coordination of Operations, Systems and Reports (25%)

  1. Ensure consistency, homogeneity and quality in the support processes and activities carried out in all offices in Guatemala, as well as carrying out the application of internal control in the Area Offices in accordance with the policies and manuals of the NRC, such as: Financial Manual, Logistics Manual, Human Resources Manual, Anti-Corruption Policy, Documentation Archive SOP, Travel SOP, among others.
  2. Ensure the correct operational planning of Support needs, maintaining coordination and regular flow of information with program managers.
  3. Identify areas for improvement and design implementation plans to improve the efficiency of the use of resources assigned to the Guatemala office.
  4. Identify, monitor and consolidate the main indicators of compliance in the support area (KPI), proactively analyzing the results and proposing areas for improvement.
  5. Analyze processes and design plans to increase efficiency in processes, activities and support structures.
  6. Prepare reports for AO and CO as needed.
  7. Maintain a support structure suitable for the Guatemala office.

Finance (15%)

  1. Preparation of the support budgets of the Guatemala office.
  2. Assist in the financial monitoring of projects executed in Guatemala, analyzing and suggesting actions in the face of possible budgetary deviations
  3. Be the budgetary responsible for Guatemala’s support costs up to the established limit.

Human Resources Supervision (15%)

  1. Lead communications and negotiations with external legal advisers in Guatemala.
  2. Assist in managing the employee’s life cycle. Monitor that the processes are carried out following the guidelines of the country office and validating compliance with labor legislation.
  3. Assist in complex disciplinary processes.

Logistics (20%)

  1. Identify areas for improvement in efficiency and operational functionality of logistics processes and establish clear improvement plans for the unit.
  2. Implement and follow up on logistics improvement plans.
  3. Ensure that the office has logistical procedures that allow an emergency response on time, including progress with framework agreements, updated supplier databases and SOP generation for emergency procedures.

Personnel Management in Charge (20%)

  1. Provide the team under their supervision with performance and development support in the organization
  2. Establish clear development plans and assist your teams in progress and achievements.

3. Professional Competences:

Required:

  • Minimum 3 years of experience in positions of financial responsibility, human resource management, administration and logistics, in humanitarian contexts.
  • Work experience coordinating the areas of Logistics, Finance and HR in a context of humanitarian aid.
  • Verifiable experience in tax matters of NGOs / Civil Associations / Authorized Donataria.
  • Verifiable experience related to the responsibilities of the position.
  • Verifiable knowledge in labor matters and application of the Labor Law in Guatemala.
  • University professional in economic, financial, administrative or related fields (Economy, Business Administration, Public Accounting, etc.), with a postgraduate degree in related areas.

Desirable:

  • Previous work experience in complex and volatile contexts.
  • Knowledge about the skills of the leadership profile and supervision of personnel.
  • Written and verbal fluency in the English language.

4.Behavioral Competences:

  • Work with others
  • Analysis.
  • Communicate with impact and respect
  • Manage insecure environments.
  • Empower people

¿Do you want to know more? Click on this Cargo Description, before continuing.

What we offer:

  • Stimulating and meaningful work in a highly recognized humanitarian organization.
  • Indefinite national contract, with salary and competitive benefits package.
  • Flexible work environment in a dynamic office.
  • Workplace: Guatemala City, Guatemala
  • Travel: 40% of the other offices in the country

We motivate them to join our work culture that allows staff to share ideas and take responsibility. We encourage and give responsibility to our entire team at all levels, to help solve the complex problems we face. You will have many opportunities to be heard and take the initiative.

NRC is an employer that offers equal opportunities and has diversity, equity and staff inclusion in terms of age, gender, ethnicity, nationality, physical ability, among others.

NRC may review applications before the vacancy announcement closes, so interested candidates are encouraged to show interest as soon as possible.

About us:

The Norwegian Refugee Council (NRC) is an international, independent, humanitarian, non-profit, non-governmental organization established in 1946. All NRC activities in Latin America and the Caribbean respond to the needs and rights of displaced persons and refugees regardless of age, gender, social status, ethnicity, religious or nationality, with an approach of access to rights and durable solutions. The needs and rights of displaced and vulnerable people remain at the center of our response.

Read more about NRC.

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