Job Overview/Summary: The SAS Case Worker provides short term case management services to refugee clients who are post the initial resettlement process. Case management services are focused on medical case management, access to public benefits and emergency case management. The case worker provides additional orientation to achieve long term independence.
Responsibilities
Responsibilities may include, but are not limited to:
- Provide intake, needs assessment, and enrollment services for clients referred to social adjustment services
- Develop comprehensive service plans in collaboration with clients
- Develop working partnerships for social service providers, and ensure referral processes for clients are in place
- Assist clients with public benefits applications, including SNAP, Medicaid, WIC, and TANF
- Connect clients with medical providers as appropriate
- Develop and implement orientations related to health and public benefits
- Ensure case files and reports are maintained in accordance with grant requirements.
- Other duties as requested
Job Requirements
Education: Bachelor’s degree in social work or related field of study preferred.
Work Experience:
- Relevant professional experience in social service setting, including public benefits and US social services system; minimum of 2 years’ experience strongly preferred.
- Experience working with refugee and/or immigrant populations strongly preferred.
Demonstrated Skills & Competencies:
- Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
- Demonstrated success working and communicating effectively in a multi-cultural environment.
- Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
- Attention to detail and accuracy in work product.
- Fluent in English, both spoken and written; proficiency in Spanish required.
- Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes.
- Valid driver’s license and access to a personal, insured vehicle.
Working Environment:
- A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
- May require occasional weekend and/or evening work.
Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.
In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12-month time period.
