Senior Human Resources Officer, Kabul At Office of the United Nations High Commissioner for Refugees (UNHCR)


Closing date: Monday, 14 August 2023

Only candidates who are not nationals of the country of assignment are eligible to apply to this positionHardship Level: E (most hardship)

Family Type: Non FamilyDanger Pay

Residential location (if applicable)Grade: PR4

Staff Member / Affiliate Type: Professional

* S taff members will not normally serve in International Professional positions in the country of their nationality. In addition, in case of a first appointment upon recruitment, the assignment must be outside the staff member’s country of nationality.In practical terms this means that you are not eligible to apply for International Professional vacancies advertised in the country where you are national of.Reason: Regular > Regular Assignment

Remote work accepted: No

Target Start Date: 2023-07-26

Job Posting End Date: August 14, 2023

Standard Job Description: Senior Human Resources Officer Organizational Setting and Work Relationships The Senior Human Resources Officer supports the UNHCR’s People Strategy and contributes to the implementation of the 2018 independent Human Resources review, which resulted in the establishment of HR strategic priorities and the reconfiguration and transformation of the Division of Human Resources (DHR) from a largely transactional model into a strategic business partner for field operations and senior management. Having the right people in the right place at the right time is at the core of enabling UNHCR to protect and respond to persons of concern. By attracting, retaining and developing a talented, diverse and agile workforce while nurturing a culture of excellence, respect and wellbeing for all, UNHCR’s Human Resources acts as a strategic partner to the organization enabling a people-centric culture. The Senior Human Resources Officer contributes to the development of a HR customer service-oriented culture that values proactivity, continuous improvement, innovation and high performance. By translating operational needs into workforce action and individual development needs, the Senior Human Resources Officer plays a critical role in partnering with management and the workforce. The main areas of work of the Senior Human Resources Officer include the implementation of HR policies, staff administration, workforce planning, recruitment, and talent development with inclusion, diversity and gender as a cross-cutting issue. S/he will also support the implementation of the staff health and counselling plans and in fostering an inclusive and respectful working environment. The incumbent maintains employee confidence and protects the organization and its workforce by keeping human resource information confidential. The Senior Human Resources Officer is usually supervised by the Representative, Deputy or Assistant Representative responsible for HR in a Country Operation, or the most senior HR staff in a Regional Bureau. She/he supervises HR Professional and General Service staff. The incumbent maintains a direct working relationship with a number of functions across the Division of Human Resources (DHR). For positions in Bureaux or Country Operations, the incumbent also works closely with the Senior HR Partner, the Senior Medical Officer and Senior Staff counsellor for his/her region. He/she also maintains contact and close cooperation with other UN agencies in the region or country and represent UNHCR in the working groups/task forces within country/regional UN inter-agency mechanisms. ‘ All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity. Duties Strategic workforce advice and operational support: – Engage with management to understand priorities, and provide advice and solutions on all aspects of HR in line with delegated HR authorities. – Sponsor HR initiatives that support organizational culture change such as good people management practices, and promoting gender, inclusion and diversity. – Lead HR operational activities to ensure timely provision of HR solutions, prioritizing according to the needs and risks. Assignments and Talent Acquisition: – Oversee the process of recruitment, assignment and reassignment of locally-recruited staff and affiliate workforce, ensuring compliance with UNHCR rules and procedures, and providing advice to managers where required. – Set up and run (Regional) Assignments Committee. – Take a proactive approach to risk management in the areas of recruitment, ensuring the issues are identified, addressed and reported and, where appropriate, escalated. Advice to managers and staff, and contribution to an inclusive work environment: – Build dialog and outreach with staff to provide support with their queries; and also promote dialog between staff and management to help find solutions to HR-related issues. – Be proactive in identifying issues, themes and patterns affecting the workforce’s health and welfare, including sexual harassment and abuse of authority. – Ensure that on-boarding, induction, re-integration into the workplace and off-boarding support, is provided to colleagues; Induction programmes should include information on Protection from Sexual Exploitation and Abuse (PSEA) and Sexual Harassment, Code of Conduct as well as workforce’s rights and obligations. HR policies and inter-agency: – Ensure compliance with UNHCR’s Human Resources policies and procedures and the UN staff rules, regulations and UNHCR administrative instructions. – Participate in a network among HR staff members in the region in order to harmonize implementation of HR policies and initiatives, collect field insights to inform the development of DHR policies and activities; identify and share HR best practices, also through contacts with other UN agencies. Duty of Care: – Contribute to establishing and maintaining a medical evacuation plan with senior management, Field safety and the Senior Medical Officer. – Support the development and implementation of a Duty of Care strategy. Identify and assess issues related to duty of care including physical, mental health and safety of UNHCR’s workforce. Promote work/life balance and flexible working arrangements with managers and staff. For positions in Regional Bureaux only: – In the absence of a Senior Talent Development Officer in the Bureau: – Implement a talent sourcing and development strategy for UNHCR workforce in the region, in line with UNHCR’s needs and staff members’ career planning. – Equip HR teams and Managers in the region with skills on people management and tools related to talent development, career guidance and performance management. – Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For P4/NOD – 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree Field(s) of Education Human Resources Management; Human Resource Development; Personnel Administration; Business Administration; or other relevant field. (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses Not specified Relevant Job Experience Essential Experience working in Human Resources. Sound knowledge of general HR policies, processes and systems. Managerial experience. Desirable Proven ability to identify and implement successful business related HR interventions. Experience in some of the following areas: workforce planning, organizational design, recruitment, HR policy or talent development. Experience in HR information technology systems and tools. Experience in field humanitarian operations and/or emergency settings. Experience working with the United Nations. Experience working in a multi-cultural setting.Functional Skills HR-Local mass recruitment HR-Coordination and Oversight of Workforce Mobility HR-Inclusion, Diversity and Gender strategy design and implementation HR-HR data and people analytics HR-HR Business Partnering HR-Employee Relationship Management HR-Talent Development and Nurturing RM-Risk Management SO-Critical Thinking and problem solving SO-Learning Agility SO-Situational Judgement (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile: The incumbent is expected to be an excellent team player and possess a good level of maturity to be able to resolve numerous and complex issues with regard to the administration of staff entitlements and benefits. A great sense of initiative, leadership, team-building skills and supervisory skills are required. As the most senior Human Resources staff in the operation, having previously performed tasks in personnel administration, training and development, recruitment and selection, benefits management, workforce planning, and HR information management is paramount. The incumbent of this position needs to demonstrate the ability to be creative in a very challenging emergency situation be results/actions oriented and be able to provide HR guidance to Sub-Offices and Field Offices. The incumbent is also expected to guide staff on UNHCR ‘s learning programs and activities to build the competencies of the workforce and promote a healthy, safe, and respectful working environment, with a keen focus on duty of care and strengthening national staff capacity. Participation and/or leadership role in the Human Resources Working Group of the OMT will be an asset.

S/he should have excellent knowledge of HR tools, Workday, COMPASS, and the Resource Allocation Framework (related to HR matters) is essential.

Required languages (expected Overall ability is at least B2 level):: , ,

Desired languages: Dari , Pashto ,

Operational contextOccupational Safety and Health Considerations:: To view occupational safety and health considerations for this duty station, please visit this link: https://wwwnc.cdc.gov/travel

Nature of Position:: As the manager of Human Resources unit within the Administration section, reporting directly to Assistant Representative (Administration) the incumbent should have well demonstrated leadership skills to manage the HR Unit consisting of 1 Associate HR Officer P2, Snr HR Associate G7 and 4 Snr HR Assistants G5. Snr HRO should have extensive field experience to provide HR guidance to 4 HR/Admin Associates performing HR work in the 7 offices. Ability to coordinate, analyze data to respond to staffing reviews working closely with MFTs. Provide client-oriented service to staff, advice and guide on entitlements and related processes. Snr HR Officer should advise on HR procedures and processes on staffing changes proposed in the operation for the senior management to make the informed decisions. Experience in staff development activities to coach and direct staff to learning resources. Incumbent expected to have close linkages with Headquarters divisions, Bureau for guidance and countries with similar operational context to share synergies on common challenges.

Snr HR Officer should possess good communication and interpersonal skills as well as solid knowledge of the HR management Rules and Regulations and related corporate tools with ability to un-pack new Admin Instructions and evidently implement. Candidate should work closely with other UN Agencies on common service costs and be innovative to find solutions. As a member of OMT, candidate should contribute to BOS and other operational mechanism to operate as One UN. Duty of Care is critical in high-risk duty station especially Afghanistan therefore the Senior HRO should have experience to collaborate with UN medical teams and Staff welfare to support staff. Given the high-risk situation, candidate should work with the Risk Manager to mitigate against potential risks affecting overall HR management. Knowledge and experience working in high-risk duty station particularly Afghanistan is an asset.

Total workforce in July 2023 is 357 from different types of contracts, therefore prior knowledge of managing different contractual arrangements is important. Afghanistan is a fast evolving therefore, experience in rapid workforce deployment is essential to timely respond to growing operational needs.

Living and Working Conditions:: Afghanistan is a high-risk country with a very complex operational environment, characterized by uncertainty and frequent security incidents. Movement by all personnel is restricted, coordinated and monitored by the security officers. UNHCR in Kabul is located within the ICON Compound on the Supreme road of the Police district 9. It occupies 40 MOSS compliant rooms for staff accommodation with each room having its own washroom and other facilities. Offices are within the ICON compound. No visits except in UN compounds and Embassies which is frustrating, stressful to cope. UNHCR and UN agencies jointly run JMS Level 1 medical clinic and satellite located in ICON. S/M on special prescription should travel with sufficient quantity. Medical facilities in Kabul include German Clinic, French Medical Institute for Mothers & Children (FMIC), Blossom Health Center and Iqarus International (AMC). COVID-19 MTF was established in ICON. Outdoor air quality is a health concern in Kabul. The degree of exposure and concentration of air pollutants can be detrimental to breathing problems, development of chronic diseases and deterioration of health status in individuals with chronic diseases. Air pollution contributes to comorbidities that are known to worsen outcomes among those infected with COVID-19. air pollution can impair lung development in infants and children; increase probability of preterm birth and delivery of newborns with low birth weight. office provides air purifiers both in the office and accommodation. Health problems contributing to years lost to illness, disability, or premature death in the country include diet, tobacco use, high fasting glucose and high blood pressure; as well as environmental risks such as pollution and water-borne disease. Road crash, conflict, terror are major causes of injuries. security situation is unstable, volatile, unpredictable with rise 2023. A daily radio check is mandatory. All movements is strictly by Armoured Vehicle or by air and no road. A 4 weeks R&R cycle, staff are highly encouraged not to delay. Considering the serious restrictions on staff movement, it is crucial to demonstrate a record of maintaining a positive attitude whenever confronted with adversity and restraints in social life. Staff interested in the position should be mentally, psychologically, and physically fit and ready to face situations when required to be locked down in compound bunkers for an extended period due to security incidents.

Additional Qualifications: Skills

HR-Administration of Staff Contracts and Benefits, HR-Advisory on HR standards and processes within the UN Common System, HR-Affiliate workforce/contingent workforce management, LE-Risk mitigation in human resources mattersEducation

Bachelor of Arts (BA): Administration (Required), Bachelor of Arts (BA): Human Resources Management (Required), Bachelor of Arts (BA): Law (Required)Certifications

Work Experience

Annual Budget OL in Operation/Office, Number of Persons of Concern Served, Number of Workforce in Operation/Work Setting, Workforce to Supervise, Working with Persons of Concern: Asylum Seekers, Working with Persons of Concern: Internally Displaced Persons, Working with Persons of Concern: Refugees, Working with Persons of Concern: Returned IDPs, Working with Persons of Concern: Returned Refugees, Working with Persons of Concern: StatelessCompetencies: Accountability, Analytical thinking, Change capability & adaptability, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Leadership, Managing performance, Managing resource, Organizational awareness, Planning & organizing, Strategic planning & visions, Teamwork & collaboration

UNHCR Salary Calculator: https://icsc.un.org/Home/SalaryScales

Compendium: Add. 4 to March 2023 Compendium – Part B

Additional InformationFunctional clearance: This position requires Functional Clearance

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