Resettlement Manager
New York, NY RAI USA
IRC Background:
Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster. Through 26 regional offices in cities across the United States, the IRC helps refugees resettle and become self-sufficient. Our programs are designed to ensure refugees thrive in America–whether ensuring children are enrolled in school, adults become self-reliant through employment or starting businesses, or families receive acute medical care they need to recover from trauma or illness. The IRC helps those in need to rebuild their lives and regain control of their future in their new home community.
Scope:
The Resettlement Manager leads all aspects of the development, implementation, and completion of all grants, contracts and activities related to the following programs: reception and resettlement services, particularly associated with the immediate needs of recently resettled refugees; intensive case management; and extended case management services. [RT1] Responsibilities include supervision of all resettlement casework staff to ensure compliance with program requirements.
Responsibilities:
Oversight of Programs:
- Effectively manage the development, implementation, compliance, and completion of all service grants and contracts.
- Oversee program budgets and manage expenses to ensure costs are maintained within allocated budgets.
- Accountable for ensuring accurate and timely reporting of services and programmatic data to donors and all relevant parties.
- Provide leadership to ensure that the resettlement team develops and maintains partnerships with internal and external stakeholders.
- Coordinate closely with other program managers and IRC staff to ensure seamless delivery of services to clients utilizing a client-centered service model.
- Report regularly to leadership on activities, results, and potential areas of concern.
Leadership and Supervision of Resettlement Team:
- Lead a team in accordance with IRC’s People Manager Standards. Train and provide leadership to staff in all aspects of programs responsibilities.
- Develop, implement, and ensure compliance of internal program policies and procedures.
- Serve as point person and resettlement team representative for collaboration and correspondence with stakeholders including partner agencies and service providers.
- Represent the resettlement team within the IRC network in conferences, working groups and other contexts.
- Facilitate interdepartmental communication and information sharing for monthly newsletters, program reports, etc.
- Other duties as assigned.
Job Requirements:
Education: Bachelor’s degree required; preferably in social work or related field of study. Advanced degree preferred.
Work Experience:
- Minimum of 5 years of related professional experience.
- Experience working with refugee and/or immigrant populations strongly preferred.
- Experience managing a team of direct service providers strongly preferred.
Demonstrated Skills & Competencies:
- Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
- Demonstrated ability to promote an organizational culture that reflects IRC’s core values of service, accountability, integrity, and equality. Ability to lead in a way that recognizes that IRC’s work is best accomplished through the true collaboration of individuals from many cultures with a great variety of skills and perspectives.
- Demonstrated success working and communicating effectively in a multi-cultural environment.
- Self-starter with excellent problem-solving skills combined with the proven ability to prioritize duties and manage time effectively.
- Attention to detail and accuracy in work product.
- Fluent in English, both spoken and written; proficiency in language(s) spoken by IRC’s clients is desired.
- Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools.
- Valid driver’s license and access to a personal, insured vehicle preferred.
Working Environment:
- A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
- May require occasional weekend and/or evening work.
[RT1]OR “The resettlement portfolio is anticipated to grow over time and may include intensive and extended case management, in addition to other programming. ”
Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirement.
Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
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