We are delighted to be recruiting a Quality Assurance Lead to join our Programme Development & Operations team here at Mary’s Meals International (MMI). In this impactful new role, you will lead on Programme Quality Assurance and the roll out of the Quality Assurance framework across our school feeding programmes in 17 countries, with a focus on quality, simplicity and stewardship across our programmes.
Reporting to the Head of Programme Operations, you will collaborate across the Mary’s Meals family to drive continuous improvement across our programmes and will provide leadership, guidance and direction to the Quality Assurance Manager to uphold the required quality standards of our School Feeding Delivery Model. You will lead on the implementation of our Programme Quality Assurance roadmap and will forge strong working relationships across MMI, Programme Affiliates and Programme Partners.
Key duties:
- Collaborate across our programmes to develop improvements in our programme delivery and ensure adherence to our quality standards.
- Conduct data analysis on quality assurance findings for operational and learning purposes.
- Lead on the development and implementation of quality assurance strategies to align with the overarching strategic plan.
- Lead, develop, coach and inspire your team, promoting a culture of engagement and empowerment including identifying and implementing opportunities for delegation and development.
- Review and approve quality assurance plans, assessment methodologies, and reports developed by the Quality Assurance Manager, providing feedback and guidance as necessary.
- Serve as a point of escalation for issues or challenges encountered during quality assurance assessments, providing support and guidance to the Quality Assurance Manager as needed.
- Collaborate with the Quality Assurance Manager to develop and deliver training programs for programme staff on quality assurance best practices.
- Role-model Mary’s Meals values and leadership behaviours.
- Travel to our programmes as needed to support the implementation of the Quality Assurance roadmap.
About you:
Our ideal candidate will be a proven leader with strong working knowledge of quality assurance principles and methodologies. With strong experience of programme evaluation, you will bring experience of implementing quality assurance strategies and frameworks in global contexts, ideally within the international development sector. You will have proven experience of building strong trust-based relationships and building capacity across a broad cultural and geographical spectrum. Strong analysis skills and experience of working with CRM applications is essential. Experience of project and change management would be beneficial.
We are happy for you to work remotely, however there will be a requirement for regular travel to countries where Mary’s Meals operates, as part of your role.
About us:
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We continue to change the lives of over 2.4 million children who today will receive Mary’s Meals. We are a values-driven organisation, we believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding.
Mary’s Meals is committed to preventing any type of unwanted behaviour at work and we expect all the Mary’s Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement. This role undertakes regulated work with children, and you will be required to register with the Protected Vulnerable Group Scheme or local equivalent before undertaking your role.
Benefits
- 8% non-contributory pension contribution – after 3 months (for international candidates the 8% pension contribution will be paid as a part of salary)
- 34 days annual leave (including bank holidays), increasing by 1 day each completed calendar year, to a maximum of 39 days (+ option to buy another week)
- Flexible working
- TELUS Employee Assistance Programme, including perks and cash back opportunities
- Life assurance
