Mental Health & Psychosocial Support (MHPSS) Specialist
Arabic Speaker.
TEAM/PROGRAMME:
LOCATION: Hasakeh- North East Syria
GRADE:
CONTRACT LENGTH: 12months
Child Safeguarding:
Level 3- the responsibilities of the post will require the post holder to have and direct regular contact with or access to children or young people
ROLE PURPOSE:
The MHPSS Specialist will use their contextual understanding, technical expertise, and relationship building skills to support delivery of quality MHPSS interventions in North East Syria (NES). The role holder will technically oversee operationalization of the MHPSS strategy for the Syria Response Office in NES; support integration of MHPSS to NES programs across the humanitarian sectors; build MHPSS capacity of MHPSS officers, child protection and case management staff, other operational staff across sectors and the staff of partner organizations; and contribute to technical program design and implementation that is high quality and delivers positive change for children in NES. The role holder will further support the design and implementation of assessments, monitoring and evaluation systems to demonstrate impact.. Approximately 20% of this role will be an internal focus to advance organizational practice on staff care and wellbeing, advising and collaborating with HR but not providing any individual support to staff. The role holder will work closely with the Child Protection Specialist in NES, with relevant Technical Advisors (TAs) (Child Protection TA, Gender and Inclusion TA, MHPSS TA) in the main office in Amman, as well as with MHPSS officers, operations colleagues and partners..
MHPSS is in Syrian Response Office in NES is currently part of Child Protection thematic area. The focus is on scalable, non-focused and non-specialised community and family supports with a strong focus on gender and inclusion. The current MHPSS interventions include psychoeducation and MHPSS awareness raising, Save the Children’s HEART (Healing and Education through the Arts) program, Psychological First Aid (PFA) for Child Practitioners1&2, basic counselling, and “I support my friends” among others. There is an emphasis onChildren Associated with Armed Forces and Armed Groups (CAAFAG) and on cross-thematic integration with Education, Nutrition and WASH. In the event of a humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly to provide needed MHPSS emergency support.
While the position is based in Hasakeh, travelling to and staying several days in row in the other two bases (Derek and Raqqa) is essential.
SCOPE OF ROLE:
Reports to: Child Protection Senior Specialist, and with collaboration with Nutrition Specialist, Education Specialist and FSL Specialist for MHPSS integration and, for technical support, with MHPSS TA; Gender and Inclusion TA, and Senior Child Protection TA.
Staff directly reporting to this post: No direct reports but expected to provide technical supervision (matrix management), oversight and coaching, to MHPSS officers, support to operational and other technical colleagues and as well as local partners in coordination with the CP Specialist.
KEY AREAS OF ACCOUNTABILITY:
Community-based MHPSS supports:
- Support MHPSS Officers with identifying, designing, planning and delivering community-based mental health promotion and prevention activities, around issues of concern to local communities, caregivers and children
- With the support of the Head of Programs, CP Specialist and relevant TAs, collaborate with the MHPSS Officers in each location to develop and adapt evidence-informed content for CB MHPSS activities, including MHPSS education and awareness materials relevant to MHPSS concerns in the local community
Structured MHPSS interventions for children and families:
- Train and capacitate MHPSS teams (SCI and partners) to plan and conduct structured MHPSS activities, based on agreed intervention packages and curriculums (ex. I support my friends, SAFE [Supporting Adolescents and their Families in Emergencies] program, HEART, among others).
- Monitor quality implementation and provide ongoing identification of training and capacity support needs
- Collaborate with the MHPSS TA and CP Specialist in the identification of additional structured MHPSS intervention packages for children, caregivers and families, to expand the existing portfolio if and as needed
Person-focused MHPSS supports to children and caregivers in need of additional support:
- Collaborate with thematic Advisors/Specialists to identify entry points for the provision of person-focused MHPS supports within Child Protection (i.e. case management), and potentially within other thematic programming as well; accordingly, collaborate to develop roll out/scale up plans
- Collaborate with the key Technical Advisors in the identification of relevant evidence-based person-focused intervention models and packages for children, caregivers and families
- Collaborate with MHPSS Technical Advisorin the definition or contextualization of practice guidelines and SOPs for the provision of person-focused MHPS supports
- Work with Child Protection/Education/Health/Nutrition/MHPSS Officers to identify staff and partner training needs, develop and adapt relevant training modules to ensure that the staff are equipped to provide safe and effective person-focused MHPSS supports. Initial focus may be on the Case Management teams (Coordinators, Officers and Assistants).
- Provide regular structured supervision to staff providing person-focused interventions, to ensure that they are providing high-quality evidence-based support, based on the agreed intervention models/packages and practice guidelines/SOPs; and provide day-to-day remote support on complex cases as needed.
- As and when intervention models are clarified and SOPs are in place, support staff providing person-focused interventions, to develop child-centered care plans for the children and families receiving focused MHPS support.
- Support and monitor the implementation of care plans, with special attention to risk assessment and safety concerns, and ensure proper documentation of decisions and outcomes.
- Develop and revise case documentation forms and referral systems, in coordination with CPIMS and GBVIMS platforms.
- Oversee the implementation of a safe confidential MHPSS record-keeping system that complements the existing Child Protection Case Management system and aligned to existing internal MEAL resources.
Staff Wellbeing
- Support the HR Department with developing staff wellbeing policies and plan, procurement/recruitment of individual staff supports, and with designing and delivering mental health promotion/self-care activities for staff. The MHPSS Specialist will not offer individual counseling support to staff.
MEAL:
- Collaborate with MEAL staff to oversee and provide technical support to the field-level implementation of robust monitoring, evaluation and learning systems for MHPSS activities.
- Technical support to MHPSS / multisectoral needs assessments when requested by HoP / MHPSS TA
- Ensure development, review, periodic updating and monitoring of MHPSS Quality Benchmarkings in collaboration with MHPSS TA
- Oversee the safe and ethical collection, storage and reporting of MHPSS program data.
Coordination, Representation and operational support:
- Work with program and area managers at the field level to ensure that the necessary operational support is in place MHPSS Officers to carry out their duties.
- Provide ongoing feedback to the HoP about operational needs and funding needs at each field location to inform proposal development and national, regional and global advocacy.
- Contribute to proposal development when requested by HoP
- Contribute to project reporting
- Work with MHPSS Officers to identify potential partner organizations in each field location and develop collaborative partnerships to benefit from local expertise, develop local MHPSS capacity, and improve the local impact and sustainability of MHPSS activities.
- The role holder will be the technical focal point for SC NES and will be asked to represent in internal and external engagements including representing in the relevant Technical working groups.
- The MHPSS Specialist will coordinate technical teams to accomplish assigned tasks in close collaboration with the HoP, CP Specialist and TAs as well as the field/area management.
Professional requirements:
- Stay up-to-date on evidence-based psychological interventions and advances in the field of Child and Adolescent Mental Health, community-based MHPSS as well as staff wellbeing / staff care.
COMPETENCIES
Delivering results
Takes personal responsibility and holds others to account to deliver our ambitious goals for children, continually improving own performance or that of the team/ organisation.
Applying technical and professional expertise
Applies the required technical and professional expertise to the highest standards; promotes and shares best practice within and outside the organisation.
Working effectively with others
Works collaboratively to achieve shared goals and thrives on diversity of people and perspectives; knows when to lead and when to follow and how to ensure effective cross-boundary working
Communicating with impact
Communicates clearly and confidently with others to engage and influence; promotes dialogue and ensures timely and appropriate messages, building confidence and trust with others.
QUALIFICATIONS AND EXPERIENCE
Required
- Advanced degree in Clinical or Counselling Psychology, Mental Health, or related field.
- Minimum of 5 years of progressively responsible professional experience in a similar capacity
- Fluency in Arabic is a must.
- Proven hands-on practical experience in structured MHPSS intervention packages
- Experience in integrating MHPSS dimensions in thematic programming (Child Protection, Education, Nutrition and/or Livelihoods, particularly in humanitarian emergencies or protracted-conflict settings.
- Proven capacity to train, supervise, and coach staff in MHPSS technical skills and coordination, based on evidence-based approaches and intervention packages
- Sound knowledge of IASC MHPSS guidelines, MH Action plan, IASC MHPSS M&E Framework, human rights, and protection in humanitarian contexts.
- Understanding of project cycle and experience of tasks related to that, including needs assessments, project design, proposal writing and reporting
- Strong interpersonal skills and the ability to work within different cultural environments.
- Good English written and verbal communication and reporting skills.
- Commitment to Save the Children values and Child Safeguarding.
Desired
- Experience working with IDPs and refugees from diverse cultures and nationalities.
- Certified training and practical experience in the provision of evidence-based, low-intensity psychological interventions (ex. PM+, SH+, IPT etc.)
- Understanding of the particular context and challenges related to CAAFAG in North East Syria
- Experience delivering SCI MHPSS packages, such as HEART or I Support my Friends.
- Kurdish language (Kurmanji dialect) skills
The duties and responsibilities listed are representative of the nature of work required and are not necessarily all-inclusive.
