Livelihood Support Officer At Concern Worldwide


Job Title: Livelihood Support Officer

Reports to: Administratively : Technical Advisor- Health and Nutrition

Technically: Technical Advisor – Livelihood

Direct Reports: None

Closely Work With: Relevant Concern team, County departments of trade and cooperatives, agriculture, Finance institutions, relevant private sector actors

Job Location: Nairobi (Candidates must be legally entitled to work in Kenya at the time of application – National Position)

Contract Details: Fixed Term, Twelve (12) Months Contract

Job Summary:

Responsible for quality programme delivery at the County level through provision of technical support in implementation of livelihoods program and community engagement in Nairobi County in close collaboration with Concern Food technologist. Responsible for timely implementation of program activities guided by the approved work plan and informed by program technical approaches. S/He will also offer technical guidance in the County in the areas of community engagement, business development mentorship, Disaster Risk Reduction, market systems development and resilience modelling.

Main Duties and Responsibilities

  • Working closely with the relevant departments (trade, industry and enterprise development, agriculture livestock and fisheries, etc.) to provide technical support to the communities and businesses within the urban informal settlements.
  • Support in community mobilization towards successful implementation of various project interventions
  • Lead in the day-to-day livelihoods program implementation and prudent utilization of resources towards meeting the program mandate in line with the approved work plan, organization policies, and standard operating procedures.
  • Foster linkages with partners and other stakeholders in public and private sector in the county to enhance synergy, collaboration and learning.
  • Plan and coordinate the implementation of the relevant business trainings to selected traders within Nairobi informal settlements in line with the detailed implementation plans
  • Play an active role in generation of new knowledge through documentation of informal interactions and feedback sessions with communities and through participating/ supporting surveys and other assessments; and documenting lessons learnt and success stories.
  • With close guidance from the Line Manager and the M&E Officer, document case studies, at least 1 every month, clearly demonstrating changes that are happening within the target communities
  • Contribute to development of field engagement and monthly implementation progress reports
  • Conduct regular field visits to monitor progress, receive community feedback, check on the quality and impact of activities approved in the annual program proposal, and quarterly costed work plans.

Other Duties

  • Adhere to and promote the standards outlined in the Concern Code of Conduct and associated policies to their team, beneficiaries, and be committed to providing a safe working environment
  • Participating and contributing towards Concern’s emergency response, as and when necessary
  • Comply with Concern’s health, safety and security guidelines during emergencies
  • Take all possible measure to meet Core Humanitarian Standards (CHS)
  • Any other duties as assigned by the Line Manager

Minimum Education, Qualifications & Experience Required

  • A Bachelor’s Degree in either of the following fields: Agriculture Economics/ Economics, Business Management, Social Sciences with experience in working with businesses and community groups, Enterprise Management, or a related fields.
  • Experience of 1-2 years in any of the above mentioned fields. Individuals with experience in proving business mentorship to individual and /or groups will be preferred.
  • Proven experience in community engagement and facilitation within the urban informal settlements
  • Fluency in spoken and written language in English and Swahili
  • Willingness to spend at least 85% of the time in the field
  • Strong written and oral communication skills
  • Computer literate with good MS Office skills

Preference will be given to candidates who have:

  • Self driven with minimal requirement for close supervision
  • Good computing and report writing skills
  • Be able to work independently, as well as in a team
  • Strong leadership and management skills
  • Be willing to accept responsibility and to show good judgment, initiative, and resourcefulness
  • High integrity and demonstrated ability to follow standards and policies
  • Ability to work in a systematic and organized manner and to tight deadlines
  • Energy to work in the, sometimes long hours
  • Positive attitude and willingness to learn
  • Knowledge of local language(s) is an added advantage.
  • Knowledge, experience, and willingness to work in the urban informal settlements – Mukuru, Mathare, Korogocho.

Competencies required:

  • Managing self
  • Communicating and working with others
  • Delivering Results
  • Planning and Decision Making

Safeguarding at Concern: Code of Conduct and its Associated Policies

Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisation, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a consultancy opportunity with Concern Worldwide will be expected to sign the Concern Code of Conduct and Associated Policies as an appendix to their consultancy contract. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work. We will do everything possible to ensure that only those who are suitable to do consultancy work or volunteer with vulnerable adults and children are recruited by us for such roles. Subsequently, being hired as a consultant with Concern is subject to a range of vetting checks, including criminal background checking.

Concern’ is the trading name of ‘Concern Worldwide’, a company limited by guarantee, registered number 39647; registered charity number CHY 5745, registered in Ireland, registered address is 52-55 Lower Camden Street, Dublin 2, Ireland. Follow Concern online: www.concern.net

How to apply

Interested candidates who meet the above requirements, should send a detailed CV with three professional referees and Cover Letter Only to nairobi.hr@concern.net with the subject of the email as “Livelihood Support Officer” on or before Thursday, 15th August 2024. Only short-listed candidates will be contacted for interview.

Concern Worldwide is an equal opportunity employer and does not charge a fee at any stage of the recruitment process (for application, written test, interview, training, medical examination etc.) nor act through recruitment agents. This is applicable for all opportunities including staff and interns.

Your Personal Data

During this job application, you will provide Concern with your personal data. Concern takes its responsibilities towards this personal data very seriously and is committed to complying with all relevant data protection legislation.

Concern receives a substantial amount of funding from external donors each year. Increasingly donors are introducing requirements whereby future funding is conditional on ensuring that the name of any employee or volunteer (existing or new), does not appear on terrorism lists generated by the European Union (List of person, groups and entities to which Regulation (EC No. 2580/2001 applies), the US Government (Office of Foreign Assets Control list of specially designated Nationals and Blocked Persons) and the United Nations (Consolidated List). Any offer of employment (either paid or voluntary) with Concern Worldwide will only be made following a successful clearance check being conducted on the applicant and such checks may be updated periodically during the course of the period of employment.

By submitting a formal application for paid or voluntary employment to Concern, you agree to Concern carrying out a clearance check as outlined above and that Concern will not proceed to recruit you should your name appear on any of the aforementioned lists

In certain circumstances, donors may request that personal data relating to employees to work on the activities that they fund be provided directly to them – so that they can perform their own counter terrorism checks. This may involve transferring some basic personal data outside the EEA. It will be a condition of your employment contract that Concern be allowed to share this information with institutional donors for these purposes.

For additional information please consult our website or contact the Human Resource Division in our Head Office.

You have certain rights under data protection legislation. For more information on how to exercise those rights please visit www.concern.net/about/privacy

Please only apply for this position if you are satisfied with the proposed processing of your personal data as outlined above.

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