RECOFTC is an international nonprofit organization working towards a future where resilient communities with respected rights thrive in forest landscapes that they manage sustainably and equitably. We take a long-term, landscape-based and inclusive approach in supporting local communities to secure their land and resource rights, stop deforestation, find alternative livelihoods and foster gender equality. We have more than 36 years of experience working with people and forests and has built trusting relationships with partners at all levels. As a trusted, honest broker, we occupy a distinct position as an international organization that supports, informs and brings together governments, communities, businesses, academia and civil society organisations. Our innovations, knowledge and initiatives enable countries to foster good forest governance, mitigate and adapt to climate change and achieve the UN Global Goals.
RECOFTC operates in the Asia-Pacific region, with country program offices in Cambodia, Indonesia, Lao PDR, Myanmar, Nepal, Thailand and Viet Nam.
We invite candidates to apply for the position of IT and Information Manager for the Knowledge Management, Information Technology and Strategic Communication (KMITSC) unit. The successful applicant will be based in the RECOFTC Main Office in Bangkok, Thailand. The contract is for a 24-month duration, with the potential for extension based on funding availability and satisfactory performance.
Task and Duties
The IT and Information Manager is a member of the KMITSC Unit. The Manager will manage IT operations, and design, develop and implement data and information management systems, programs and initiatives across RECOFTC and in service of national, regional and international stakeholders. The Manager reports directly to the KMITSC Director and works closely with the KMITSC team and other staff members, partners, and service providers.
The IT and Information Manager’s specific tasks and duties include:
Lead and manage the design, development and implementation of systems and tools to meet RECOFTC’s evolving needs including for digital communication, finance, collaboration, monitoring and evaluation, e-learning, and other functions
Design effective data and information management strategies, plans, activities and tools to meet RECOFTC’s internal needs including business intelligence tools for data-driven decision making; and for external-facing online platforms
Manage the operations of RECOFTC’s digital infrastructure, platforms and services on-site and cloud server, ensuring key systems are maintained, updated or modernized and major issues responded to appropriately
Develop and manage the implementation of IT policies and processes including those for privacy, security and equipment management, and planning for transitions and staff adoption as systems, technologies and processes change
Manage the IT and information management team, coordinate activities and provide guidance and skills development to the team and other staff across RECOFTC as required
Ensure technical standards and provide oversight in contracting and implementation of systems and tools for information management including business systems, SharePoint, website, apps, databases, e-learning
Prepare inputs, including priorities and budgets, for the annual work program in relation to digital technologies and data, information and knowledge management
Ensure gender equity and social inclusion are integrated into IT and information management activities
Ensure RECOFTC’s Policies and Procedures, Code of Conduct, and Gender Policy are followed
Perform other duties as assigned by the Director of Knowledge Management, IT and Strategic Communication unit
Qualifications and experience
The IT and Information Manager will have the following qualifications and experience:
Essential
- University degree in digital data and information systems, information/knowledge management or related fields
- A minimum of 10 years’ progressively responsible professional experience in the design and implementation of digital solutions and information management
- Experience in leading information systems for information management and communication covering multi-country and culturally diverse teams
- Experience in developing IT strategy in alignment with business goals
- Experience in handling IT on-premise and cloud infrastructure, including system integration
- Experience in developing, implementing, and monitoring data and information management and privacy policies
- Experience supporting users and designing solutions in the Microsoft 365 environment—including designing Microsoft SharePoint information architecture
- Experience managing staff members and consultants
- Experience in budgeting, work planning, performance management and reporting
- Excellent communication skills
- Excellent English language speaking and writing skills
Desirable
- Experience developing and implementing digital applications including websites, apps, databases, intranet and interactive platforms involving spatial information
- Experience in design thinking and ability to engage staff in designing solutions
- Experience in designing systems and tools to support monitoring and evaluation
- Familiarity with Geographic Information Systems (GIS) and remote sensing
- Experience working in the Asia-Pacific region
RECOFTC’s core values
At RECOFTC, our core values are the foundation of our culture and guide all our work. In addition to job-specific skills and experience, the applicant should possess the following characteristics, attitudes and skills:
- Embrace innovation
- Adapt to and learn from challenges
- Nurture commitment, responsibility and ownership
- Collaborate with partners and stakeholders
- Committed to sustainability
- Cultivate participation, gender equity and social inclusion
- Prioritize wellbeing
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How to apply
Interested candidates are requested to submit a CV and a cover letter indicating why they are suitable for this position, with salary expectations and current contact details of three referees, including recent supervisors, please click here to apply . Only short-listed candidates will be notified. RECOFTC has a competitive compensation package.
To learn more about RECOFTC, please visit our website www.recoftc.org
Applicants shall not be discriminated against based on ethnicity, religion, age, nationality, physical disability, sexual orientation, gender identity, color, marital status, medical condition, or any other classification protected by RECOFTC’s values and code of conduct. Reasonable accommodation may be made so that qualified disabled applicants can partake in the application process. Please inform RECOFTC’s Human Resources in writing of any special needs at the time of application.
RECOFTC is an equal-opportunity employer, and the successful candidate will be selected based on merit. Thai Nationals and women are strongly encouraged to apply.
RECOFTC retains the right to offer this position at a job grade relevant to the qualifications and experience of the selected candidate.
