Position Title: Family and Community Support Associate
Duty Station: IOM Philippines Country Office (Clark, Philippines)
Classification: General Service Staff, Ungraded (G-5 Equivalent)
Type of Appointment: Special Short-Term, three (3) months with possibility of extension
Estimated Start Date: As soon as possible
Closing Date: 11 October 2024
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.
IOM aims to foster an inclusive workplace where everyone treats each other (including colleagues and beneficiaries) with dignity and respect.
IOM has a zero-tolerance policy against sexual exploitation and abuse of affected populations, and sexual harassment of personnel.
Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.
Context:
IOM’s operations at Clark cover diverse Humanitarian Assistance thematic areas including Site Management (CCCM), Protection (including Gender based Violence and Child Protection), Shelter and Non-food items, Health and Psychosocial Support. Additionally, IOM will provide Resettlement, Movement Management, and Migration Health assistance.
Under the overall guidance of the Clark Head of Office, the overall supervision of the MHPSS coordinator and under the direct supervision of the MHPSS Officer, and in collaboration with relevant units at Headquarters and onsite, the incumbent will be responsible and accountable for the following:
Core Functions / Responsibilities:
- Closely collaborate with the supervisor, IOM field team and all on-site actors in jointly addressing communities’ needs and in mobilizing the communities.
- Support in addressing communities’ information needs, provide comprehensive, timely and accurate information through accessible channels, in the relevant languages, and in a culturally sensitive way.
- Assist to develop creative engagement approaches for affected populations including children and youth, providing resilience building opportunities in a wide range of activities and programs which influence their civic engagement capacity and encourages agency and participation.
- Facilitate family and community activities including cultural, creative and arts-based, sports and play activities, and informal learning activities including language class, monitoring the activities are conducted in an age and gender appropriate way. This includes activities for individuals, couples and families.
- Support the application of community-based standards, operational procedures and practices at the field level based on the IOM Manual on Community-Based MHPSS in emergencies and displacement.
- Support the roll out of assessment and planning community consultative activities and the consolidation of information to relay back to operations team.
- Maintain and monitor effective feedback mechanisms (help desks, info boards, suggestion boxes, service and actor mapping, etc.) and, based on feedback from beneficiaries, suggest specific actions and inclusive community engagement activities that promote resilience, self-reliance and accountability.
- Provide support as required for the implementation of other elements of field team activities.
- Effectively support community-based volunteer-teams to respond to site’s and host community’s needs, thus strengthening security and stability.
- Perform other related duties that may be assigned.
Required Qualifications and Experience
Education
- Bachelors’ degree (or higher) in Psychology, Social science, Communications, Education, Arts, Sports, Drama or Music, Anthropology or a related field from an accredited academic institution, with at least three years of relevant professional experience, preferably in similar roles; or,
- Completed High School degree from an accredited academic institution, with at least five years of relevant working experience, preferably in similar roles.
Experience
- Experience working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups;
- Experience in engaging with communities through diverse channels of communication as well as forms of activities
- Experience in working with different age and gender groups
- Confirmed interest in operational activities and in the functioning of an international organization;
- Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.
Skills
- Strong interpersonal and teamwork skills;
- Strong organizational and communication skills;
- Ability to prioritize work, multi-task and meet deadlines;
- Able to work with little supervision, focused, well organized, detail-oriented.
- Demonstrated proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint;
Languages
- For all applicants, fluency in English and Filipino, is required (oral and written).
- Working knowledge of Dari and/or Pashto is an advantage.
Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).
Required Competencies
The candidate is expected to demonstrate the following values and competencies:
Values – all IOM staff members must abide by and demonstrate these five values:
- Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
- Integrity and transparancy: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, and makes people feel safe, respected and fairly treated.
Core Competencies – Behavioural Indicators level 1
- Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action-oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
- Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.
IOM’s competency framework can be found at this link.
Competencies will be assessed during a competency-based interview.
Other
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa, and authorizations by the concerned Government, where applicable.
Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighbouring country located within commuting distance, and work permit, as applicable.
How to apply
How to apply:
IOM only accepts duly completed applications submitted through the IOM online recruitment system.
APPLY HERE:
Interested applicants should attach the following in their applications: resume, cover letter and completed IOM Personal History Form. To access the form, please visit our careers page at philippines.iom.int/careers
Only shortlisted candidates will be contacted.
