The Employee Relations and Engagement, Advisor will develop and implement a comprehensive employee relations framework that encompasses multiple aspects of employee relations, aligning it with the organization’s overarching goals and objectives. Provide guidance, leadership to all activities, initiatives and rollouts as related to employee relations, diversity, equity & inclusion, performance management, employee engagement, and training & development. Regularly monitor, evaluate, and analyze effectiveness, data, and trends by utilizing feedback mechanisms to make data-driven recommendations. Non-profit experience a Real plus.
Responsibilities:
- Employee Relations:
- Develops and implements employee relations policies.
- Communicates with leaders and staff regarding relations issues; provides guidance and recommendations for resolution of issues.
- Develops and pursues new goals and objectives for improvement in areas of employee relations.
- Ensures the correct tracking and responses to all employee relations issues.
- Leads the coordination of the investigation process including conducting objective, fair, thorough, unbiased, and timely investigations.
- Maintains, develops, recommends, and implements Employee Relations program objectives, policies, and procedures.
- Works with relevant teams to develop and guidance for Country Leadership to manage employee relations issues.
- Prepares periodic analytics of employee relations data.Performance Management
- Provide guidance and support to managers and employees on performance management policies, procedures and best practices.
- Conduct regular training sessions to educate staff on the performance management process, goal setting, and feedback techniques.
- Advise and coach managers on effective performance management strategies including performance feedback, coaching and recognition.
- Collaborate with Global People & Culture team to ensure performance management is integrated with other GPC (HR) related functions including talent acquisition, learning & development, and succession planning.
- Stay updated on industry trends and best practices in performance management, and proactively recommend innovative solutions to enhance the process.Learning and Development
- Collaborate with senior leadership and managers to identify training needs and conduct thorough needs assessments.
- Design and deliver engaging and impactful learning programs.
- Create and manage a diverse range of learning resources
- Collaborate with subject matter experts and external vendors to develop and deliver specialized training programs.
- Provide guidance and support to managers and employees on career development.
- Coach and mentor employees on professional development opportunities and provide resources to support their growth.Employee Engagement
- Collaborate with senior leadership to assess the current state of employee engagement and identify areas for improvement.
- Design and implement initiatives to enhance employee satisfaction, motivation, and overall engagement including recognition programs, wellness initiatives, and team-building activities.
- Develop and deliver training sessions for managers and employees on best practices for fostering employee engagement and creating a positive work environment.
- Conduct regular surveys and assessments to measure employee satisfaction, identify areas of concerns and track progress over time.
- Provide guidance and support to managers on effectively engaging their teams and creating a positive work environment.Scope and Travel:
- No direct reports
- Travel as needed
Qualifications:
Bachelor’s Degree required
- 5+ years in an employee relations role
- Previous experience in a nonprofit environment is a REAL plus
- Experience with teaching, mentoring, coaching, and/or training is highly preferred
- Work well in a fast-paced environment
Experience:
- 10 + year’s experience in Human Resources
- Substantial proven track record with employee relations experience, de-escalation and conflict resolution.
- INGO experience
- Experience in working in diverse cultural teams
Skills and Competencies:
Human Resources Certification Preferred
- Technical savviness
- Strong communication skills required; detailed reporting,
- Strategic thinking
- Excellent time management and organizational skills
