TERMS OF REFERENCE
Consulting: Health Check MIRE+4 Consortium
Location: Bogotá Preferably (Acceptable if in another city)
- BACKGROUND
The MIRE+ is the Intersectoral Mechanism for Emergency Response and Early Recovery, which provides humanitarian assistance to vulnerable populations who are victims of the armed conflict in emergency situations due to displacement, confinement or restrictions on their mobility; as well as, it carries out capacity-building actions for development in communities that have received humanitarian assistance. The mandate of the MIRE+ is to specifically address the needs of unassisted emergencies, filling the care gap as a second-line response mechanism, complementing the existing actions of other humanitarian actors who cannot reach the affected populations. To achieve this purpose, since 2023, the Consortium has implemented complementary actions in the sectors of Health, Wash, Shelter, Education, Protection, Food Security and Livelihoods.
The MIRE+ Consortium in its fourth phase is now made up of the organizations Norwegian Refugee Council (NRC), which is currently the leading organization of the Consortium, plus Action Against Hunger (ACH) and Doctors of the World (MDM). These three organizations have the capacity and experience in the humanitarian and development fields, and are linked through collaborative governance coordinated by the Consortium Management Unit (UGC). This structure enables the MIRE+ Consortium to be present in the national territory, in places that are not easy to reach, allowing the most vulnerable communities to be made visible so that they can be attended to in a timely manner, which generates its territorial recognition as a Consortium that adapts and analyzes the context to act, supporting local communities, people and institutions at the center of its intervention. Its contextualized needs assessment mechanism enables it to be relevant and effective, while supporting and strengthening communities and enabling the construction or maintenance of bridges with institutions, thanks to its triple-nexus approach to development and peace. The Consortium is currently subsidized by donors ECHO, BHA, COSUDE and AECID, which guarantee it a diverse orientation of guidelines and implementation perspectives within the framework of the standards of Humanitarian Architecture and International Cooperation.
The MIRE+4 Consortium has expanded its service offering based on the “triple nexus” model with a rapid response that ensures the intervention of three sectors implemented by at least one partner during two response phases. The transition is being made to a third phase of early recovery and it is under this expanded model that the MIRE+4 Consortium takes its central positions. The offer of the first two phases continues to be a rapid, multi-sector response with national coverage, while the third phase is developed in those communities where the institutional and access conditions exist for a longer-term action. For the rapid response, the Consortium has specialized humanitarian teams that can be deployed throughout Colombia. Attention is focused in a coordinated manner, ensuring the prioritization of unattended alerts or where there is no coverage by other national or international actors.
The MIRE+ is in its fourth phase and is approaching the transition to the next one. Therefore, within the Learning cycle, it requires the realization of a balance in relation to the processes of coordination, management, operation, governance and accountability, in which the team that is related to the consortium and the external stakeholders participate. This balance process (Health Check) is part of the learning and knowledge management perspective oriented to decision-making based on facts from a collaborative and adaptation approach, which makes implementation a dynamic, reliable, transparent and rigorous system. Thus, it is important to review, under the objective perception of a third party, the evolution of the actions led by the Consortium Management Unit in order to generate recommendations for improvement and strengthening of the operation in the country and provide input for a better understanding of humanitarian action in situations of armed conflict and the transition to early recovery.
- OBJECTIVES AND SCOPE OF WORK
Aim
To analyse the evolution of the MIRE+ consortium in relation to coordination, management, operation, governance and accountability.
Specific objectives:
- Perform a comparative analysis with the results of the previous Health Check.
- Identify improvement actions to be implemented in the next phase of the consortium.
- Communicate the result strategically to people who are part of the consortium.
Scope of work
Thematic scope: The Health Check should focus on the perspective of the people working for the consortium and stakeholders. This process will not carry out an evaluation of the consortium’s results, consultation with beneficiary communities or measurements of the impact resulting from actions on the ground.
This process must focus on the general evolution of the consortium’s operation, which is why the following minimum activities are contemplated:
- Prepare a work plan and validate it with the UGC team.
- Adjustment of the “Health Check” base survey in response to the context in which the consortium is located.
- Apply the tool tailored to the team that develops operations, logistics, implementation, coordination, and management activities for MIRE+, including external stakeholders.
- Interview key informants with the aim of triangulating information.
- Clean and prepare the data collected in the tool,
- Conduct a document review.
- Compare the results of this round of Health Check with previous applications
- Prepare an analytical report showing the results.
- Adjust the report taking into account the recommendations of the UGC.
- Develop a hybrid workshop (in-person and virtual) to share the results.
- Develop a face-to-face presentation with the steering committee to share the results.
Cross-cutting guidelines:
Interdisciplinarity will be considered for the development of the entire process from the collection of information to its dissemination, integrating and coordinating the different roles of the consortium. It is expected that the conclusions will be articulated to the context of the current humanitarian sector so that improvement actions are effective.
Geographic scope: Bogotá.
Main tasks and responsibilities
In order to meet the aforementioned objective, the UGC will provide the necessary documents for the review, such as Terms of Reference for the coordination spaces, meeting minutes and previous health checks implemented.
- INSTITUTIONAL AND ORGANIZATIONAL PROVISIONS
Duties of the consultant
- Provide consulting services for the implementation of the Health Check, ensuring the hiring of duly qualified and experienced personnel to facilitate the delivery of results.
- The terms of reference (TOR) of the support staff required by the consulting firm or the evaluation team must clearly indicate the hours that the staff will work for this service.
- Comply with each of the deliverables, activities and added values defined in this document.
- Execute the contracted service in accordance with the requirements of the contract supervisor appointed by the Norwegian Refugee Council or by the person delegated by the latter.
- Address any comments or suggestions made as long as they are within the scope of the contract and are relevant to its execution, within the regulations applicable to the subject matter.
- Adhere to the information security policies of the Norwegian Refugee Council and the MIRE+ Consortium.
- Establish spaces for support, feedback and delivery of results in spaces agreed upon with the members of the evaluation management committee appointed by the MIRE+ consortium.
- Carry out at your own risk all tasks necessary to complete the assigned work, including providing insurance if necessary.
- Comply with the assigned tasks and commitments that arise from the work plan and activity schedule.
- Comply with all obligations relating to affiliation and timely payment of the respective contributions to the general comprehensive social security system, payment of support staff required for the service, this being a suspensive condition for the payment obligation to arise on the part of the Norwegian Refugee Council – NRC, therefore, supporting documents must be presented.
- Ensure that transportation, accommodation, materials, assistance with workshops, etc. required for the activities stated in this document are included in the total cost stated in the proposal.
- Subscribe to and assume the costs of the compliance policies or guarantees required for the implementation of the evaluation.
- Any others that may be necessary to fulfill the purpose of this document.
- Reports should be submitted in Microsoft Word format, in English and Spanish. Texts should be unformatted. Charts or other graphic elements should be editable (i.e. not images). All references should be cited according to convention and listed in a bibliography, using the Harvard system as set out in the UNESCO Style Manual . All direct quotes should be enclosed in quotation marks and should not be excessively long. All data collected within the framework of the consultancy should be submitted with the deliverables, in a widely recognised format, e.g. Microsoft Excel.
- Anything submitted to the NRC must be the consultant’s original work. Any plagiarism in any form, or any other violation of intellectual property rights, will automatically disqualify the consultant from receiving any further payment under the contract entered into by the NRC, and the NRC will seek to recover any payments already made.
- The consultant will follow the Ethical Research Involving Children guideline regarding the ethical participation of children. In addition, all study participants or other interaction will be fully informed about the nature and purpose of the interaction and their requested participation . Informed consent must be obtained for any photography, audio or video recording, etc., in accordance with the NRC consent policy.
Duties of the NRC
- Pay the amount agreed upon with the consultant or consulting firm under the agreed terms and conditions and which are under the institutional parameters of the Norwegian Refugee Council – NRC.
- Provide the necessary information and/or files to the consultant to execute the requested object, activities and deliverables.
- Establish and maintain timely and clear communication channels that allow us to effectively articulate any situation that warrants the intervention of the consultant.
- For this purpose, the consultant must go to the MEAL Manager and/or the COP of the MIRE+ Consortium, as those responsible for managing the consultancy.
- The data collected will also be provided through the Complaints and Claims Mechanism. This information is available on the MIREView information management platform. This information will be provided by the MEAL team to ensure the processing of data under data protection and record quality standards.
The NRC will own the intellectual property rights to all materials submitted by consultants under the contract. Consultants must therefore ensure that they own any materials provided to the NRC as part of the deliverable. Reproduction rights to the reports will be granted to the NRC and its contracted agents. The NRC will be free to reproduce the materials at will and to grant reproduction rights.
- EXECUTION CALENDAR AND ESTIMATION OF INPUTSThe Bidder must submit an execution schedule and estimate of inputs for a period of 12 weeks, taking into account the following activities:
Activities:
- Document review
- Tool preparation
- Survey Application
- Interview Application
- Information management
- Data analysis
- First version of report
- Validation of results
- Presentation of final report
- Final socialization to the CD
- QUALIFICATIONS OF THE PERSON / CONSULTING COMPANY
Priority will be given to hiring an experienced firm or an experienced consultant with their national or international team, made up of professionals who have knowledge and/or experience in humanitarian action in the sectors that MIRE+ works in (WASH, Education, Protection, Health, Food Security – Livelihoods and Shelter) and with experience in research and evaluation.
Experience and qualifications
Provide proof of at least three (3) previous experiences related to the implementation of internal process improvements. Experience in consortia or the humanitarian sector will be valued.
- DURATION
The contract will have a duration of twelve (12) weeks from the date of acceptance of the offer.
- METHOD OF PAYMENT
The contractor must present an economic proposal whose value is exempt from VAT and must include:
a) payment of the evaluation team and the activities of document review, information gathering, dissemination workshops and other requested deliverables.
b) travel and accommodation expenses of the person(s) of the evaluation team; The above in accordance with a plan of activities previously presented and agreed upon with the consultancy manager.
c) the following guarantee policies in favor of NRC for which it must present at its own expense and through a legally authorized insurance company in Colombia and with the necessary clarification of all items:
-FOR COMPLIANCE: For an insured value equal to thirty percent (30%) of the value of the contract, with a validity equal to that stipulated in this contract and six (6) more months.
-SALARIES AND SOCIAL BENEFITS: For an insured value of ten percent (10%) of the value of this contract, with a validity equal to that stipulated in this contract and three (3) more years.
The fee will be settled in accordance with the activities, results and obligations expected by the Norwegian Refugee Council and these fees will be payable as follows:
Payment 1: 30% of the total value upon delivery of the Inception Report containing: “Detailed Evaluation Plan and Schedule.”
Payment 2: 30% of the total value upon delivery of the First version of the Final Report along with the instruments, information collected, consistency and analysis matrices, databases, and other annexes resulting from the process
Payment 3: 40% of the total value upon delivery of the final version of the Final Report containing the requested adjustments and in accordance with the structure and scope agreed in the Inception Report.
How to apply
ELIGIBILITY
Interested parties must submit the following documents:
- Legal Entity: Chamber of Commerce with at least 30 days of existence, RUT and ID of the legal representative
- Natural Person: Resume, RUT and copy of ID card
- At least three (3) certifications of relevant experience with information on contract duration and value of the contract
- Technical proposal including suggested methodology for presenting the products.
- Detailed budget
- Consulting Team Resume
- Schedule of Activities
Submit your application before November 10 at 5:00 pm Colombian time to the email co.logistics.bog@nrc.no with the subject BOG3491: Consulting: Health Check MIRE+4 Consortium
