Job Identification : 13047

Locations : Copenhagen, Denmark

Posting Date : 08/30/2023, 06:57 AM

Apply Before : 09/06/2023, 03:59 AM

Job Schedule : Full time

Agency : UNDP

Grade : IPSA-10

Vacancy Type : International Personnel Service Agreement

Practice Area : Management

Contract Duration : 1 Year

Education & Work Experience : Master’s Degree – 5 year(s) experience OR Bachelor’s Degree – 7 year(s) experience

Required Languages : English

Vacancy Timeline

2 Weeks

Job Description

Background

Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Office/Unit/Project Description

The United Nations Development Programme (UNDP) is the operational backbone to the UN system: providing payroll, financial transactions, common premises, treasury investment, procurement, legal services to UN agencies. UNDP provides IT support for 13 UN entities with 40,000 United Nations and external users of the UNDP’s Quantum ERP system, as well as information and communication technology (ICT), applications and Green Energy solutions for the United Nations field presence.

To enable the digital transformation of the organization, the Information and Technology Management (ITM) provides ICT systems and green energy services and solutions to a global network of 155+ UNDP Country Offices and partners worldwide. UNDP ITM /Smart Infrastructure Services is tasked with developing and operating the enabling corporate technology platforms and providing related services that power the digital and green energy transformation including: (1) advice, administration and acceleration services to promote delivery of maximum business value of each platform; (2) a global service desk operation; (3) and outreach services to promote knowledge sharing and effective, agile planning and governance of technology development and utilization;

The mission of ITM Smart Infrastructure is to “Create Smart Facilities, build local Capacity and Inspire and Movement”, which guarantees efficient, innovative, and sustainable management of technologies for UN facilities, and consistency with Sustainable Development Goals (SDGs). The Smart Facility solutions include Green Energy services, Connectivity, Security and IoT and Data. ITM offers a framework of best practices to deliver resilient, highly available and sustainable business solutions that flourishing innovation throughout the organization. These services are aligned with the organization’s Digital Transformation Agenda and Smart Facilities Initiative.

The Business Development Specialist will be responsible to improve and grow UNDP Information Technology Management/Smart Infrastructure Services (ITM/SIS) business, by establishing and developing relationships with customers, suppliers and other partners. Working at the Business Development Group, the cornerstone of successful revenue growth and resource mobilization, the BDS plays a key role in the strategic development of ITM/SIS.

The BDS is expected to manage, market, and sale a number of services and products developed by the ITM/SIS as follows: Green Energy (including, but not limited to, Vehicle-Grid Integration, solar PV installation, energy efficiency, training and capacity building and waste management), Smart Building, Internet of Things (IoT), smart sensors, cloud infrastructure, connectivity, digital and collaboration solutions.

As the BDS, you will report to the Business Development Officer and you will identify new business opportunities in order to generate revenue, improve profitability and help the business grow. Your work can involve careful strategic planning and positioning ITM/SIS in the UN system, NGO and human development arena. These opportunities are aligned with the UNDP strategic plan 2022-25.

You will join the Business Development Group, a young, dynamic, and supportive work environment. We pride ourselves on fostering a collaborative atmosphere where creativity and innovation thrive. No two days are the same here, as we constantly embrace exciting challenges and opportunities for growth. As a member of our team, you will be empowered to bring your unique talents and ideas to the table, contributing to our collective success.

Duties and Responsibilities

Under the guidance of the ITM Business Development Officer, the candidate will perform the following tasks: A. Assist Developing the Business Strategy

•  Develop a business development strategy focused on sustainable growth and customer satisfaction
•  Provide trustworthy feedback and after-sales support
•  Regular surveying of UN and NGO market to assess demand for specific products and services. Keep abreast of trends and changes in the business world and identify new markets and customer needs
•  Prepare service agreement ensuring adherence to UN rules and guidelines
•  Seek ways of improving the way the business operates
•  Perform accurate costing and consistent pricing for all programs and products/services, develop pricing models and set KPI targets
•  Carry out sales forecasts and analysis and present findings to senior management/the board of directors

B. Customers and Stakeholder Management

•  Nurture and develop long-term business partnership with new and existing customers for the ITM/SIS by building and strengthening business and client partnerships
•  Arrange business development meetings with prospective clients, identify the needs of clients and respond effectively with a tailored business plan or solution
•  Develop mutually beneficial proposals, negotiate contract terms and pricing with clients in line with internal guidelines
•  Explore opportunities of collaboration with universities, ITM internship, course accreditations, research etc.

C. Product/Service Management

•  Promote the company’s products/services addressing or predicting clients’ objectives
•  Have a good understanding of the businesses’ products and/or services and provide specialist advice to customers
•  Research and identify new business opportunities – including new markets, growth areas, trends, products and services – or new ways of reaching existing markets
•  Develop a sale package of products provided
•  Assisting with the tendering process
•  Strengthen the marketing support for on-going projects to promote visibility and inspire a movement

D. Strengthening Smart Facility Branding and Communications

•  Develop and disseminate marketing strategy and communication materials on social media channels and UNDP websites under the guidance of ITM Communications Team
•  Write promotional articles for SIS projects and knowledge-based articles
•  Develop a promotional strategy and activities
•  Develop opportunities in target markets with support of marketing

E. Seek Business Opportunities and Event Management

•  Organize inauguration and groundbreaking ceremonies of Smart Facilities projects
•  Attend events and networking, taking stands at exhibitions and conferences, and responding to incoming leads. You will also more than likely be expected to identify partner opportunities to cross and up sell services
•  Develop new opportunities for local capacity building and training programs. These can include executive training/coaching programs, as well as other non-credit courses / programs.
•  Perform ad-hoc consultancies and field missions
•  Promote and support research collaborations (with different institutions)
•  Engage actively with academic personnel to develop courses under relevant agreements
•  Surveying the participants of all collaboration programs and incorporating appropriate feedback into future programs

Institutional Arrangement

The Business Development Specialist will report to the Business Development Officer.

Competencies

Core

Achieve Results:

LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work

Think Innovatively:

LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking

Learn Continuously:

LEVEL 2: Go outside comfort zone, learn from others and support their learning

Adapt with Agility:

LEVEL 2: Adapt processes/approaches to new situations, involve others in change process

Act with Determination:

LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously

Engage and Partner:

LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships

Enable Diversity and Inclusion:

LEVEL 2: Facilitate conversations to bridge differences, considers in decision making

People Management (Insert below standard sentence if the position has direct reports.)

No

Cross-Functional & Technical competencies (insert up to 7 competencies)

Thematic Area

Name

Definition

Digital and Innovation (Technical)

Data storytelling and communications

Skilled in building a narrative around a set of data and

its accompanying visualizations to help convey the

meaning of that data in a powerful and compelling

Fashion.

Digital & Innovation (Technical)

Digital product management

Ability to design and lead digital product development

including testing, ongoing product iteration, product

strategy and delivery.

Digital & Innovation (Technical)

Innovation ecosystem curation

Ability to identify key players in an ecosystem, engage

with them and mobilise them to build a community

and over time a movement around a common mission

that can bring about changes at the system level.

Ability to give sense of purpose and build trust,

develop programmes of activities and platforms to

build and strengthen relationships

Partnership management (Technical)

Relationship management

Ability to engage with a wide range of public and private partners, build, sustain and/or strengthen working relations, trust and mutual understanding

Business Development (Cross-functional)

Knowledge Facilitation

Ability to animate individuals and communities of contributors to participate and share, particularly externally

Business Management (Cross-functional)

Communication

•  Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience
•  Ability to manage communications internally and externally, through media, social media and other appropriate channels

Required Skills and Experience

Min. Academic Education

Master’s degree in business administration, sustainability, digital, marketing, sales or relevant field or bachelor’s degree in a relevant field with 2 years of professional experience can be considered in liueu of Masters.

Min. years of relevant Work experience

With Master’s at least 5 years of relevant work experience as business development manager, sales executive, marketing, project manager or a relevant role.

With Bachelor’s at least 7 years of relevant work expereince as business development manager, sales executive, marketing, project manager or a relevant role.

Required skills and competencies

•  Excellent project management skills, including planning, coordination, and monitoring is required;
•  Proficiency in data collection, analysis, and reporting is required;
•  Effective communication and interpersonal skills to engage with stakeholders at various levels is required;
•  Ability to multitask, prioritize the workload and prioritize team workflows is required;
•  Excellent Teamworking skills and a collaborative approach to work, willing to solicit input by genuinely valuing others’ ideas and expertise, while sharing credit for team accomplishments and accepting joint responsibility for team shortcomings is required;
•  Experience in coordinating projects, analyzing data and taking strategic decision is required.

Desired additional skills and competencies

•  Experience in the Smart Cities concept, Digital twin, Smart infrastructures, Information Technology and IoT solutions is desired
•  Experience with Green Energy solutions, with focus on solar PV, smart grids, eMobility is desired
•  Great understanding of the market of Green Energy solutions, having experience in customer support is a plus is desired
•  Proficiency in MS Office, Power BI, graphic editor software is desidered

Required Language(s) (at working level)

•  Fluency in written and spoken English is required
•  Proficiency in other UN official languages is in asset

Disclaimer

Important information for US Permanent Residents (‘Green Card’ holders)

Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.

UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Non-discrimination

UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

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