TERMS OF REFERENCE
VACANCY: Base Manager
The Danish Refugee Council (DRC) is one of the world’s leading humanitarian NGOs, working in over 40 countries to provide appropriate assistance with a rights-based approach to refugees, asylum seekers, internally displaced persons, returnees, and migrants.
Overall Objective of the Position
The Base Manager will be responsible for the general management and implementation of activities in the Tapachula office, under the direct supervision of the Country Director. This position includes team management, capacity building in emergency response, and oversight of support tasks and procedures. Fluency in English, both written and spoken, is required due to the need for communication with international stakeholders and the preparation of reports in this language.
Main Responsibilities:
Team Management:
- Directly manage support and program staff, ensuring coordination between departments.
- Work closely with the senior management team, ensuring regular information flow.
- Supervise staff planning and the development of performance reports.
- Manage the program activity budget lines, ensuring efficient use of resources.
- Ensure compliance with DRC policies, including the Code of Conduct and standard procedures.
- Provide leadership in logistics, human resources, and administration, ensuring efficient delivery of these services.
Representation, Coordination, and Reporting:
- Represent DRC in Tapachula and participate in relevant meetings to strengthen DRC’s position.
- Foster relationships with local authorities and other key stakeholders in the operation.
- Comply with internal reporting requirements and ensure the quality of external reports from the operational area.
Program Development:
- Lead the adaptation of DRC’s national strategy to the local context.
- Provide regular analysis of the humanitarian situation for project proposals and security assessments.
Security and Access:
- Ensure a safe environment for DRC staff, beneficiaries, and assets, making sure that security procedures are up-to-date and protocols are followed according to DRC policies.
- Continuously monitor and evaluate security and access in the operational area.
- Lead the development of an access strategy for the region.
Experience and Technical Competencies:
- Minimum of 2 years supervising protection projects, with implementation experience preferred.
- At least 4 years of experience in managing projects related to shelter, water and sanitation, cash assistance, and livelihoods.
- At least 5 years of experience in staff management.
- Extensive practical experience in financial management, human resources, and administration.
- Experience with integrated ERP systems (MS Dynamics is an advantage).
- Managing relationships with external stakeholders, particularly local authorities.
- Excellent communication skills and report writing abilities.
- Experience in remote areas with limited opportunities to build social networks.
- Fluency in both Spanish and English (written and spoken).
Required Education:
- Master’s degree in political science, international development, humanitarian assistance, economics, or related fields.
- Bachelor’s degree in related fields with 6 years of work experience in similar positions.
DRC Core Competencies:
All DRC roles require that professionals possess the following core competencies:
- Striving for Excellence: Focusing on achieving results while ensuring efficient processes.
- Collaboration: Engaging relevant parties and encouraging feedback.
- Taking the Initiative: Taking ownership and initiative while seeking innovation.
- Communication: Listening and speaking effectively and honestly.
- Demonstrating Integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including the protection against sexual exploitation, abuse, and harassment.
Key Stakeholders (Internal and External):
- Country Senior Management Team.
- National Office Support Focal Points.
- Security Team.
- Local Authorities.
- NGOs and UN Agencies.
WE OFFER:
- Salary: Starting at $45,000 MXN gross, based on the candidate’s experience.
- Contract Type: Permanent contract with a 3-month probation period + full legal benefits.
- Medical Insurance and Social Security.
- Work Schedule: Monday to Friday, 8:00 am – 5:00 pm.
- Work Location: Tapachula, Chiapas.
- Tentative Start Date: October 1, 2024.
How to apply
APPLICATION PROCESS:
All applicants must upload a cover letter and an updated CV (no more than four pages). Applications submitted via email will not be considered. The deadline for submission is September 17th, 2024. To apply for the position, please visit job.drc.ngo/jobs/job?id=171907 or go to www.drc.ngo under Vacancies. If you have any questions regarding the vacancy, contact: andrea.rosales@drc.ngo.
