An It Assistant In Park Administration M/F At Action against Hunger France


About: Action against Hunger

Created in 1979, Action Against Hunger is an international non-governmental organization that fights against hunger in the world. Its charter of humanitarian principles – independence, neutrality, non-discrimination, free and direct access to victims, professionalism, transparency – has founded its identity for more than 40 years. Its mission is to save lives by eliminating hunger through the prevention, detection and treatment of undernutrition, particularly during and after emergencies linked to conflict and natural disasters. Action Against Hunger coordinates its programs around 5 areas of activity: Nutrition and Health – Mental Health, Psychosocial Support and Protection – Food Security and Livelihoods – Water, Sanitation and Hygiene – Advocacy. In 2022, Action Against Hunger has helped more than 28 million people in 46 countries around the world. www.actioncontrelafaim.org

Mission :

In a human-sized team, and under the supervision of the IT Park administrator, your mission will be to install and manage the hardware and software, maintenance and support for users.
Mainly, your missions are as follows:
Mission 1: Administer the customer’s IT equipment
– Install and configure new computers / software (operating system and standard software) with connection to the network (in conjunction with the Network Administrator)
– Carry out the hardware/software maintenance and repair (operating systems, office automation and utilities) of computers, printers (local and network), photocopiers and scanners
– Monitor immobilized computer equipment throughout its use
– Manage computer stock and loans ( updating the IT equipment database)
– Carry out certain network administration tasks (directly linked to user management)
Mission 2: Provide assistance to users
– Provide hardware and software technical support (office automation and utilities) to headquarters users
– Assist users in securing their data (creation of CDs, backup on the network)
– Carry out integration/information sessions for new employees concerning headquarters IT tools and resources
– Write and implement up-to-date procedures/technical documentation made available to users
Mission 3: Participate, at the request of the manager, in fund projects
– Participate, depending on mastery and knowledge, in certain IT projects

Profile :

You are preparing for a Bac+ 2/3/4 type training in IT. You are meticulous, organized. and you have a good sense of customer service (internal and external). You know how to manage priorities and set deadlines. You have writing, analytical, problem-solving and logical skills. You are very motivated by the humanitarian sector.
Some knowledge of English is necessary.

Terms of employment

Status: 12-month work-study professionalization or apprenticeship contract
Location: Montreuil, IDF
Salary Conditions:
Remuneration based on the legal minimum (percentage of the SMIC depending on age and level of training) over 13 months
21 days of RTT (prorated according to the time spent in the organization)
Health coverage, welfare: 80% covered by ACF
Transport: 50% covered by the package between home and the workplace
Meal allowance: 4.80 euros per working day
Social works and reduction on cinema tickets
Teleworking: Open to all and from the mainland territory, our teleworking policy defines the activities of the position requiring an imperative presence time at the headquarters of the association, and allows you to choose to fully or partially work the rest of this time teleworking. To this end, a mandatory presence at headquarters of 16 days per month has been defined for this position. Presence time at headquarters will also be dedicated to collective sharing: 3 days per month on average for meetings and collective events and 2 days of compulsory presence for the first 6 weeks when you join the team.
Special conditions and skills: Prolonged sitting, oral expression, work on screen, telephone contacts

How to apply

Pour postuler, cliquez sur ce lien / To apply, please click on this following link : apply here

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