Process Management Specialist, Berne, Switzerland At Universal Postal Union (UPU)


Closing date: Tuesday, 26 September 2023

Vacancy Announcement No: UPU/23/Intern/ISHIP/423 Title: Process management specialist Type of contract: Internship Duration: 2 – 4 months

Publication Date: 5 September 2023 Application Deadline: 26 September 2023 ( ) Internships Organizational Unit: Administration and Cabinet Directorate (DACAB) Duty Station: Bern Switzerland Scheduled date for taking up appointment: By agreement

The Universal Postal Union (UPU), a specialized agency of the United Nations and the principal forum for cooperation between postal sector stakeholders, establishes the rules for international mail exchanges. It has 191 member countries and has its headquarters in Berne.

Its primary objective is to encourage the provision of a quality postal service that is accessible to all, and its core mission is to develop social, cultural and commercial communication between peoples.

The UPU comprises several bodies, including the Postal Operations Council (POC), made up of representatives from 41 member countries, which considers operational and technical matters of interest to the postal service. It promotes the introduction of new postal products. It also establishes standards for the various technological, operational or other processes and procedures for their implementation.

General context of the traineeship (short description)

The main objective of the traineeship is to provide assistance to the work related to the cross-departmental process development methodologies and monitoring activities. The trainee will be assisting the Programme Coordinator (Ms. Xiaoli Fu) in the Governance and Internal Control unit to DACAB.

Main duties: The trainee will be required to: Work as a Process management specialist – Review and consolidate the process development tools and methodologies and monitoring within the IB, providing a summary status report – Establish the list of referenced processes and their interconnection – Support the centralization of the existing referenced process documentation

QUALIFICATION AND SKILLS REQUIRED

Process development methodologies and frameworks or related fields, 1st or 2nd university student looking for an internship to get exposure to the international organization/UN system.

Technical knowledge 1. Excellent knowledge of office software tools (Word, PowerPoint and Outlook). 2. Good knowledge of Excel and Visio 3. Familiarity with process management tools in a working environment.

Skills and abilities / competencies: 1. Independence (in relation to instructions to be followed). 2. Ability to work under stress and to manage priorities. 3. Good oral and written communication skills. 4. Ability to communicate effectively across diverse groups 5. Good analysis and reporting skills 6. Ability to work with people of different nationalities

Additional Information: In line with UPU rules, this traineeship is reserved EXCLUSIVELY for STUDENTS. Any other candidate profile will not be considered. Recent graduates in the areas described above are also invited to apply. They must have graduated within six months of the date of this announcement.

The traineeship will be remunerated in accordance with current UPU Human Resources rules.

The conditions of service are governed by the Staff Regulations and Rules of the International Bureau of the Universal Postal Union.

Please note that all candidates must complete an on-line application form. All applications must be received by the closing date as stated in the vacancy announcement.

Only candidates under serious consideration will be contacted.

Applications from women and member states are particularly encouraged.

The UPU promotes diversity and work-life balance.

For further instructions regarding the online application process, please visit the UPU internet page at: https://upu.int/en/Universal-Postal-Union/Careers

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