CESPK Systems Support Analyst STC
Start Date: September 15, 2023
Express Interest By: 8/30/2023
Duration: 150
Topics: Not Available
Business Function: Not Available
Skills: Business, data and requirement analysis,;Well-versed in the use of Microsoft software tools for Bsuiness and Data Analysis, Visualization;Familiarity with IFC’s processes and systems;Excellent communication and writing skills;Process documentation;Minimum of 6 years related work experience;
Language Skills: English
Assignment Location: United States
Institution: IFC
VPU: IFC Managing Director and Executive Vice President (IFC MD EVP)
Contact Person: Neelima Muppalaneni (nmuppalaneni@ifc.org)
Task Description: Scope of Work
- Perform in the role of a system support admin responsible to configure and maintain business rules and criteria
- Develop and maintain documentation related to business processes and systems/applications
- Requirements elicitation and review meetings with IT and other stakeholders; also participate in system and application design, development, and testing
- Record and track issues reported and work with IT in resolving recurring system issues
- Create and maintain learning material such as Tip sheets and Guidance documents
- Support business stakeholders in their process of updating systems
- Ensure data quality and accuracy, and identify and resolve data issues
Deliverables / Specific Outputs Expected from Consultant
- Administration and configuration of business rules in the SRT system including development of documentation of this process for future reference
- Resolve system issue by analyzing and clarifying the operation of the system in collaboration with IT
- Support Data migration activities for new Systems that are being developed
- Participate in IT and Stakeholder meetings and minute the discussions with action items
- Test and ensure the system performs and meets the needs of the business functions developed