UNHCR, the UN Refugee Agency, is seeking a Senior Information Management Assistant LICA-5 within the Operational Data Systems and Support Section of the Global Data Service in UNHCR Headquarters in Copenhagen, Denmark.
UNHCR, the UN Refugee Agency, protects people forced to flee their homes because of conflict and persecution. We work in over 130 countries, protecting millions of people by responding with life-saving support, safeguarding fundamental human rights and helping them build a better future.
Vacancy Notice No: CPH/VN/2022/041
Title: Senior Information Management Assistant
Contract Type: UNOPS Local Individual Contractor, LICA-5
Duty Station: Copenhagen, Denmark
Duration: until 31/12/2022 (with possibility of extension)
Closing date:9 September 2022 (2 positions advertised)
Background and Organizational Context
The High Commissioner has elevated data as a corporate priority and strategic asset and formalized the creation of the UNHCR Global Data Service (GDS). In its Data Transformation Strategy 2020-2025, UNHCR established its vision to be a trusted leader on data and information related to refugees and other affected populations, thereby enabling actions that protect, include, and empower. This shift to becoming a more data-enabled organization requires a sustained commitment, data governance, the alignment of data procedures and systems, and dedicated resources. Located in Copenhagen and Geneva, the Global Data Service plays a vital role in enabling the implementation of the vision, priorities, and key actions of the Data Transformation Strategy 2020-2025.
As part of the Global Data Service, the Operational Data Systems and Support Section (ODSSS) implements and maintains technical solutions and processes that enable UNHCR colleagues to capture efficiently and systematically, use, share and highlight quality data at all levels of the organization.
The section is the focal point in UNHCR for supporting the collection, analysis, and dissemination of operational data, including training, on related methodologies and activities. ODSS work towards information management solutions that provide real-time and open data, support protection principles and are interoperable with the systems of UNHCR partners.
The Operational Data Support Unit under the ODSSS is in charge ensuring that corporate operational data systems are rolled out, documented, and supported. In addition, the unit maintains a community of practice around the different systems to ensure their sustainability, functional, fit for purpose and available for users in UNHCR or other agencies/partners. The unit provides remote and on-site support to divisions, regional bureaux and operations.
Duties and Responsibilities
Under the Supervision of the Information Management Officer, the Senior Information Management Assistant will:
- Provide support to the users of global Operational Data Systems.
- Develop new complementary solutions and extend/adjust current tools as needed.
- Provide support for ongoing and new projects to field operations, bureaux and HQ divisions.
- Provide user training, capacity building, and promote best practices in data collection, analysis, visualization, and dissemination.
- Provide technical support to project from data collection to reporting.
- Contribute and actively engage in the coordination and smooth running of the Global Operational Data Systems Collaboration Channel or Global Data Service Community of Practice
- Perform other tasks as required.
Essential Minimum Educational Level, Qualifications and Professional Experience
- University degree in information technology, demography, statistics, social sciences or any related area.
- 2 years with High school diploma or 1 year with a University diploma of relevant work experience in information analysis, data management, information management applications and/or project management.
Qualifications and Competencies
- Proficient user of data management software and familiarity with survey design and data collection (e.g. MS Access, Kobo and PowerBI).
- Demonstrated resource management skills and familiarity with UNHCR administrative procedures;
- Experience with handling confidential data;
- Experience in data collection and analysis.
- Proven ability to work quickly and efficiently under pressure and within deadlines;
- Fluency in English (both written and spoken) is essential, and knowledge of additional UN languages is desirable;
- Flexibility and adaptability; team working; good communication skills; and professional and personal integrity
Location and Conditions
Kindly note that this is a local recruitment. For non-EU citizens, HR requests the confirmation of the residence and/or work permit for Denmark at the stage of short-listing of candidates for further assessment. All candidates are expected to be physically present for the interview/written test. This position is up to the end of the year with possibility of extension. It is a full-time role (40 hours per week). Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of vaccination against Covid-19.
How to apply
Interested applicants should submit their letter of motivation, signed Personal History Form (PHF) to DENCOCMUHR@unhcr.org indicating
“Snr IM Assistant CPH/VN/2022/041” in the subject of the email.
Personal History Forms are available at PHF Form / Supplementary Sheet.
As part of the recruitment process candidates might be requested to complete a technical assessment.
The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.
The closing date for submission of applications is 9 September 11:59p.m. (Copenhagen time)