Operations Analyst

Job #: req23143

Organization: World Bank

Sector: Operations

Grade: GE

Term Duration: 4 years 0 months

Recruitment Type: Local Recruitment

Location: Islamabad,Pakistan

Required Language(s): English, Urdu

Preferred Language(s): Closing Date: 6/26/2023 (MM/DD/YYYY) at 11:59pm UTC

Description

Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org.

COUNTRY CONTEXT

As part of the South Asia Region (SAR), the Pakistan Country Management Unit (CMU) is responsible for overseeing the World Bank’s program in Pakistan. CMU is led by the Country Director for Pakistan, supported by the Operations Manager (OM) and the Operations team in Islamabad and the Country Program Coordinator (CPC) and team in Washington DC. In addition, there are four Program Leaders in the CMU who provide direction and support to all of the Global Practices (GPs). Within the office, much of the logistics (fleet management, conference and workshops, catering and cafeteria management, visiting mission support, support to international staff) is grouped under the Business Facilitation Center (BFC). The Operations Officer will be part of the CMU team based at the World Bank office in Islamabad.

The World Bank’s Pakistan CMU, based in the Islamabad Country Office, is responsible for overseeing a country program lending US$1-2 billion per year to the Government of Pakistan, and mobilizing a modest amount of grant resources. This program includes financing a wide range of operations and direct Advisory Services and Analytics (ASA) for sensitive policy advice, small and large infrastructure operations, and services in a wide range of areas (health, social protection, education, finance, energy, digital, mobility, water and sanitation, solid waste management, urban, agriculture, disaster risk management, environment, domestic revenue mobilization, public financial management, trade, poverty reduction, governance, etc.). The Office has about 120 staff. The Country Management Unit within this manages the overall portfolio and strategy of the program.

Duties and Responsibilities: The Pakistan CMU is looking for an experienced, high-performing, energetic member of its Core Operations Team who will report to the Operations Manager (OM), and will work with the Country Director, Program Leaders, colleagues of the Pakistan Country Team and World Bank clients in Pakistan. The Operations Analyst will be responsible for providing program management and operational support to the country portfolio of projects and analytic work at all stages of preparation and implementation. Specific responsibilities include: a)Regular program monitoring and reporting on the Pakistan portfolio and pipeline projects, which includes knowledge management and internal coordination with sector teams. b)Review mission findings and documentation of active projects to ensure quality and track progress. c)Review pipeline development and requests for new projects to ensure consistency with the Country Partnership Strategy. d)Organize external reviews including the program reviews with the federal and provincial governments and development partners. e)Provide analytic support on donor contributions, commitments and cash flows related to selected major Trust Funds f)Maintain a disbursement profile of the portfolio and regularly monitor and prepare disbursement and other portfolio reports. Continually improve dashboard monitoring and suggest technical improvements. g)Assist in monitoring Pakistan’s analytical and advisory works, including coordination with task team on deliverables h)Assist in preparation of Work Program Agreements (WPA) and budget requests. i)Organize operational meetings, workshops, seminars and other events, both internal and external, and prepare follow-up/ proceeding reports. j)Contribute to the external partnership development work of the CMU and Task Teams. k)Assist in supporting continuous development of the World Bank Group Campus to exemplify corporate commitments on green development, an inclusive and respectful workplace, a healthy workplace, and digital innovation. l)As needed, assist in supporting office administrative procurement and business facilitation. m)Communicate with external partners on a variety of operational topics, and in particular, continued communication and knowledge sharing with the Economic Affairs Division and provincial governments n)Prepare management briefs on programs issues, as well as briefs and presentations for various meetings and workshops, both internal and external.

Selection Criteria

•  Master’s Degree in Development, Public Policy, Business Administration or related discipline.
•  Preferably 2 years of operational experience working with a reputable national or an international development agency.
•  Experience, exposure to / understanding of the Government system will be preferred.
•  Strong spoken and written communications skills in English including the ability to speak and write persuasively and present ideas clearly and concisely.
•  Demonstrated initiative, and drive for results including ability to undertake a diversity of tasks within a rapidly changing and demanding environment on short deadlines.
•  Outstanding inter-personal skills with proven ability to work cooperatively with a multi-disciplinary team.
•  High degree of motivation, initiative, flexibility, reliability, and responsiveness to changing demands; capacity for effective multitasking, with demonstrated ability of being an independent starter with minimal supervision, and a high capacity to persevere for results.

Required Competencies:

•  Technology and systems knowledge – Exhibits excellent knowledge of Microsoft Office applications and proficiency of technology or/and systems relevant to functional area. Able to coach less experienced staff on relevant technology and systems.
•  Project and task management – Able to undertake diverse and complex assignments with minimal supervision and resolve competing demands. Demonstrates good organizational skills, can plan and prioritize own work and work of internal clients.
•  Institutional policies, processes, and procedures – Demonstrates relevant functional knowledge and understanding of institutional priorities, policies, operational and administrative procedures, and people. Able to practically apply and guide others in policy application.
•  Versatility and adaptability – Demonstrates initiative and motivation to proactively learn new developments in relevant policies, procedures and technology. Is able proactively identify, prevent and/or solve problems. Able to participate in change activities and initiatives.
•  Client Orientation – Able to interact with clients with discretion and diplomacy. Demonstrates ability to resolve complex client related issues. Displays understanding of relevant internal and external factors and their impact to the client.
•  Drive for Results – Takes personal ownership and accountability to meet deadlines and achieve agreed- upon results and has the personal organization to do so.
•  Teamwork (Collaboration) and Inclusion – Collaborates with other team members and contributes productively to the team’s work and output, demonstrating respect for different points of view.
•  Knowledge, Learning and Communication – Able to communicate in a constructive and professional manner. Can assist in the preparation of written materials in accordance with WB administrative guidelines and best practices. Able to contribute to unit’s knowledge sharing.
•  Business Judgment and Analytical Decision Making – Able to effectively and independently provide general research support. Demonstrates ability to assess situation and make sound judgment on action needed.
•  Communication – Excellent verbal and written communication skills in both English and Urdu. Can assist in the preparation of written materials in accordance with WB administrative guidelines and best practices. Able to communicate effectively with high level officials and experts both within the Bank and the Government.

COS Competencies

https://worldbankgroup.sharepoint.com/sites/hr/Documents/Career%20Management/Professional%20Family%20Mapping/COS_PFM_Criteria.pdfWorld Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicithttps://worldbankgroup.csod.com/ats/careersite/JobDetails.aspx?id=23143&site=1y, sexual orientation, or disability.

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