Laboratory Scientist at eHealth Systems Africa


eHealth Africa is focused on improving healthcare by creating effective ways to implement reliable health information management systems. We have developed eHealth and mHealth solutions that can be rapidly deployed to manage patient information, streamline clinical procedures, and provide data and analysis on health program outcomes.

  • Experience 3 years
  • Location Abuja
  • Job Field Medical / Healthcare

Overview
We are on a mission to deliver quality health care that is accessible, effective, and affordable. By leveraging technology and an exceptional team we provide a superior experience, improved outcomes, and reduced pricing for our individual, family, and business members.

We provide our members seamless access to a comprehensive healthcare network with conveniently integrated services for routine medical care, laboratory, pharmacy, optometry, dental, urgent care, and specialist care.  We deliver our services 24/7 through our convenient locations, telehealth virtual visits, and home care.

Role Summary
The Laboratory Scientist will be expected to provide first-class services by applying skills and scientific knowledge to support accurate medical diagnoses and the wellbeing of our patients. In this role, you will perform a variety of laboratory tests and procedures to assist in diagnosing, monitoring, treating and preventing disease.

Essential Duties and Responsibilities: to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

Laboratory Scientist Duties

  • S/he collect and analyze body fluids, tissue and other substances to determine normal or abnormal findings.
  • You’ll operate sophisticated equipment and instruments to identify the results. Both technicians and technologists perform tests and procedures that physicians or other healthcare personnel order.
  • Maintains quality results by running standards and controls, verifying equipment function through routine equipment maintenance and advanced troubleshooting; calibrating equipment utilizing approved testing procedures; monitoring quality control measures and protocols.
  • Identifies and communicates abnormal results by alerting supervisory personnel, the patient physician, or nurse.
  • S/he will need to be able to conduct the following investigations;
  • (Toxicology) identifies the presence or quantity of drugs of abuse, therapeutic drugs, and toxic substances by operating toxicology instrumentation and performing manual methods for the performance of drug screens, blood alcohol levels, and carbon monoxide levels.
  • (Chemistry) provides test results for patient diagnosis and treatment by operating chemistry equipment; performing hand chemistries.
  • (Hematology) provides test results for patient diagnosis and treatment by operating hematology, urinalysis, and coagulation equipment; performing manual methods of differentials.
  • (Immunology) provides test results for patient diagnosis and treatment by operating equipment such as the gamma counter, spectrophotometer, densitometer, and through methods such as radioimmunoassay, enzyme immunoassay, and serological testing.
  • (Microbiology) provides physician with information for treatment of patient infection by performing technical procedures for the identification or susceptibility of bacteria, parasites, fungi, and mycobacteria.
  • (Blood bank) ensures the patient of receiving compatible blood/blood components by completing blood typing, antibody screening, compatibility testing, and antibody identification procedures.
  • (Blood bank) assures future retrieval of patient transfusion information by preparing patient packets and maintaining blood bank database.
  • Organizes work by matching computer orders with specimen labeling; sorting specimens; checking labeling; logging specimens; arranging reports for delivery; keeping work surfaces clean and orderly.
  • Using a Lab Information Management System for specimen tracking, results entry and reporting.
  • Contributes to a safe and secure environment for patients, visitors, physicians and co-workers by following established standards and procedures; complying with legal regulations.
  • Maintains patient’s confidence by keeping laboratory information confidential.
  • Serves and protects the Diagnostic firm by adhering to professional standards, laboratories policies and procedures, federal, state, and local requirements, and other pre-specified standards.
  • Enhances laboratory services and laboratory reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Other duties as assigned from time to time

Patient & Family Education/Support:

  • Provide emotional support and measures to alleviate fear and anxiety.
  • Assess patient and family readiness and identifying learning needs.
  • Lead/encourage multidisciplinary approach for patient’s discharge.
  • Develop and implement the teaching plan utilizing patient education manual.
  • Document patient and family education.
  • Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.
  • Adheres to Policies and Procedures.
  • Adheres to EHA Clinics Code of Conduct as well as ethical standards of the field.

Customer Service Requirements

  • Must have excellent customer service skills and communication skills
  • Must be able to plan and perform daily activities in an organized manner.
  • Must be kind, compassionate, dedicated and patient.
  • Must have the ability to handle different kinds of emotions as well as manage on the job stress.
  • Must be focused, very detailed and be creative in making decision.
  • Must be physically and mentally stable to  handle extended shifts as well as mental pressure and traumatic events.
  • Must be able to review, analyze and respond to different situations they encounter daily.
  • Must be able to think critically in adapting to change, judging situations and taking appropriate decisions.

Professional Development

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