IRC Background: The mission of the International Rescue Committee (IRC) is to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover and gain control of their future. Founded in 1933, the IRC has a presence in over 40 countries and 25 offices in the United States; the IRC leads the way from harm to home. The San Jose IRC office provides a range of services to assist refugees and other foreign-born individuals in developing skills and experiences—to become independent and self-sufficient new Americans.
**Job Overview:**The Career Development Coordinator is responsible for oversight and service delivery for IRC in San Jose’s Career Development Programs including direct staff supervision, with the goal of assisting refugee clients to move beyond entry-level jobs and gain employment in their professional field. This position will be responsible for ensuring that these programs meet all performance goals per funder and contract requirements, are responsive to client needs, and operate within budget and compliance parameters. They will also be responsible for ensuring sustainability of this program area through program development and grant writing. The Career Development Coordinator must be committed to working in a dynamic, fast-paced environment with a team committed to offering high-quality, community-based programs. They must have sound judgment and be comfortable making decisions in a fluid environment.
Major Responsibilities:
Program Coordination, Client Services and Development
- Develop and lead the implementation of effective workforce development programming to successfully meet or exceed grant outcomes and deliverables.
- Develop and maintain working relationships with relevant stakeholders including employers, Workforce Boards, community colleges, training providers, training services in all tracks offered. Serve as main point of contact with these partners.
- Research, develop, and implement sector-specific career pathways that successfully lead clients to quality jobs and are responsive to client needs.
- Oversee a partial caseload of Workforce Development Program clients each year, ensuring provision of one-on-one career counseling including service planning, goal setting, job placement assistance, and access to financial coaching.
- Document client participation and progress, adhering to grant requirements.
- Collaborate with the wider Economic Empowerment team and across departments to ensure that clients are receiving the comprehensive services they need to achieve their goals and ensure that funder-mandated and agency goals are met.
- Use ETO and other applicable databases to track client services, outcomes, and metrics.
- Represent the career development, digital inclusion, employer engagement, financial empowerment, and micro-enterprise programs within the IRC network – in conferences, working groups, communities of practice calls, sharing the creation of client success stories, and other opportunities when available.
Supervision
- Provide supervision to Career Development, Digital Inclusion, Employer Engagement, Financial Empowerment, Micro-Enterprise program and staff, including daily administration, support, and performance reviews.
- Work with Volunteer and Donations Coordinator to recruit skilled volunteers, community members, and employer contacts to train clients through workshops and trainings on topics such as professional speaking, email correspondence, and interviewing.
- Supervise skilled volunteers, tasked with supporting program goals through goal setting, resource mapping, cultural instruction, market research, administrative tasks, and other activities as needed.
General Administration
- Work with San Jose office management and Development team to identify and apply for new funding opportunities.
- Provide narrative and outcome statistics for reports to IRC and funders.
- Oversee program expenses compared with grant budgets; collaborate with Finance Coordinator for utilizing funding appropriately.
- Participate in all program meetings, staff development activities, and fully engage as a member of the team.
- Comply with all policies, procedures and protocols of the agency.
- Other related duties as assigned.
Key Working Relationships:
Position Reports to: Employment Program Manager
Position directly supervises: Financial Empowerment, Digital Inclusion, Employer Engagement, Career Development, Micro-Enterprise staff, Interns, and volunteers
Internal and/or external contacts: Coordinates regularly with all IRC in San Jose departments.
Job Requirements:
- An undergraduate degree or 4+ years of relevant experience required.
- 3 years of experience working in employment and workforce programs required.
- 1 – 3 years of experience with client counseling, case management, or coaching strongly preferred.
- Previous supervisory experience strongly preferred.
- Multi-cultural experience and demonstrated ability to communicate well with people of varied backgrounds required.
- Excellent written and verbal communication skills, including public speaking and presentation creation
- Proven ability to take initiative, creatively problem solve and lead with versatility in a fast-paced work environment
- Proficiency in Microsoft Office Suite required
- Experience using data and fiscal tracking systems preferred
- Understanding of the job market in professional sectors in San Jose
- Flexible availability necessary
- Proficiency in Dari, Farsi, Pashto, Arabic, Spanish, Ukrainian or other client languages preferred, but not required.
Working Environment:**
Standard office environment
Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.
Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.
Professional Standards: The IRC and IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
